Impact of Natural Disasters, Terrorism and Other Events on Stores and Payment Infrastructure
First written in FY2016. 5 of 9 entries say "Mitigated", first in FY2021-Q2. Latest entry: FY2024.
The whole theme swung hardest in 2020: 67 of 114 companies on the "Worse" side.
- FY2024MitigatedAnnual report
「Our company and our subsidiary イオン銀行 have obtained ISO 22301 certification, the international standard for business continuity management systems (BCMS), for responding to natural disasters and other events, and prepare business continuity plans and conduct drills and exercises.」
The company disclosed that it has obtained ISO 22301 certification and established a BCP, and conducts training and exercises to address natural disasters, infectious diseases and other events. - FY2024-Q2MitigatedAnnual report
「During the first 2 quarters of the current consolidated fiscal year, the domestic economy was on a gradual recovery trend, as restrictions on activities were lifted following the reclassification of COVID-19 to Category 5 under the Infectious Diseases Control Law, while employment and income conditions improved and personal consumption recovered.」
The company states that the domestic business environment is entering a recovery phase following the reclassification of COVID-19 to Category 5 and the lifting of restrictions on activities. - FY2022MitigatedAnnual report
「Based on the Business Continuity Management System established by its parent company, AEON CO.,LTD., and the Business Continuity Management System established by the company, the Group aims to maintain the operations of Group companies, including payment infrastructure. It regularly updates business continuity manuals and conducts joint disaster-preparedness drills with AEON CO.,LTD., as well as employee training.」
The company continues to address natural disasters, infectious diseases and other events through its business continuity management system, updated manuals, joint disaster-preparedness drills and employee training. - FY2021-Q3MitigatedAnnual report
「The company continued to operate in Japan and other countries with infection-control measures alongside business activities under thorough preventive measures, in accordance with the AEON COVID-19 Prevention Protocol, established in June 2020 and partially revised in November, as the AEON Group's standards for infection-control measures to protect the safety and security of customers and employees.」
In accordance with the infection-control protocol established in June 2020 and partially revised in November, the company continued operating in each country with infection-control measures alongside business activities. - FY2021-Q2MitigatedAnnual report
「We resumed sales, screening, and receivables collection activities that had been suspended in some countries and regions, and worked to build a business model capable of ensuring business continuity during the COVID-19 pandemic. This included changing service delivery methods, such as introducing remote, contactless, and cashless services, and expanding contact points to accommodate changes in customers’ lifestyles and behavior resulting from the COVID-19 pandemic.」
In response to the suspension or reduction of business activities due to the pandemic, the company resumed activities in some regions and advanced business continuity measures through non-face-to-face and contactless services, cashless payments and the expansion of customer contact points. - FY2021-Q1MaterialisedAnnual report
「In Japan, following the government's declaration of a state of emergency on 7 April, people increasingly refrained from going out, while large commercial facilities and other establishments closed or shortened their operating hours. The company's operating bases were also forced to close or shorten their operating hours.」
The spread of the pandemic in fact resulted in the closure of or shortened operating hours at large commercial facilities and operating bases in Japan. - FY2020MaterialisedAnnual report
「More recently, economic activity has contracted and lifestyles have changed due to the impact of COVID-19, raising concerns that the impact may be prolonged. If this risk materializes, the Group's performance and financial condition may be materially affected.」
The spread of the pandemic in fact caused economic activity to contract and lifestyles to change, giving concrete form to the business continuity risk associated with natural disasters and infectious diseases. - FY2017MaterialisedAnnual report
「Immediately after the earthquake, many AEON Bank ATMs installed in Kumamoto Prefecture were unavailable, so the company dispatched mobile ATMs for use by people in the affected areas.」
A natural disaster in fact made ATMs unavailable, and the company responded by dispatching mobile ATMs and taking other measures. - FY2016First statedAnnual report
「If earthquakes, tsunamis, large-scale power outages, new strains of influenza, riots, terrorist activity or other events occur in the regions where the Group operates and cause physical damage to the Group's stores, other facilities, payment infrastructure, ATMs or other assets, or cause personal injury to employees or customers, the Group's performance may be affected.」
This is a business continuity risk that includes damage to stores, ATMs and payment infrastructure, as well as harm to employees and customers.