New member acquisition dependent on AEON Group stores and other outlets
First written in FY2016. 2 of 4 entries say "Materialised", first in FY2020. Latest entry: FY2021-Q1.
No other company in this theme has enough history to compare yet.
- FY2021-Q1MaterialisedAnnual report
「In Japan, following the government's declaration of a state of emergency on 7 April, people increasingly refrained from going out, while large commercial facilities and other establishments closed or shortened their operating hours. The company's operating bases were also forced to close or shorten their operating hours.」
The closure or reduced operating hours of AEON Group commercial facilities and other operating locations continues to affect business activities conducted through stores. - FY2020MaterialisedAnnual report
「Following the declaration of a state of emergency in Japan, requests were issued for people to refrain from nonessential and nonurgent outings and for commercial facilities to suspend operations. To ensure the safety of customers and employees and continue providing services, the Group suspended field visits, generally halted in-person visits and contracts concluded at stores, and implemented measures including the temporary closure of some stores and changes to operating hours.」
The risk associated with dependence on the store network for member acquisition and transaction volume materialized through the closure of commercial facilities and stores and the suspension of in-store contracts. - FY2017RestatedAnnual report
「The Group recruits many of its new members at shopping centers and other facilities operated by the AEON Group.」
The disclosure continues to cover the structure of new member acquisition, which depends on the AEON Group's store network, and the impact of its store-opening and withdrawal policies. - FY2016First statedAnnual report
「The Group recruits many of its new members at shopping centers and other facilities operated by the AEON Group. At present, its close relationship as an AEON Group company provides favorable conditions, including the ability to give priority to recruiting new members. However, future store-opening policies and the withdrawal of existing stores may affect the Group's acquisition of new members and transaction volume.」
The relationship with the AEON Group is identified as a competitive advantage in customer acquisition, while its store-opening and withdrawal policies are identified as risks.