Strengthening Earnings Power under the Management Strengthening Plan “Plan Phoenix IV”

「Our group launched the Medium-Term Management Plan "TOWA Future Plan I," beginning in April 2024. We aim to contribute to the sustainable development of our customers, local communities, and all stakeholders, while making our purpose—"We stand beside our customers in the region and create a prosperous future together"—the foundation of our activities, with the goal of achieving our long-term vision and further enhancing the Bank's corporate value.」

「中期経営計画では４つの基本戦略「Ⅰ.ＴＯＷＡお客様応援活動の強化・深化」、「Ⅱ.ビジネスモデルを支える態勢の強化」、「Ⅲ.ローコスト・オペレーションの確立」、「Ⅳ.責任ある経営体制の確立」を掲げ、基本戦略Ⅰをお客さまや地域に対してアウトプットする施策とし、基本戦略Ⅱ～Ⅳを、アウトプットを加速させるための「土台」となる施策として位置付け、取り組んでまいりました。」

「Under the first Medium-Term Management Plan, "TOWA Future Plan I—Creating a Prosperous Future Together," we sought to contribute to the sustainable development of customers in the region and enhance the Bank's corporate value. The plan made the further strengthening and deepening of the TOWA Customer Support Activities its basic strategy and implemented concrete foundational measures, including selecting and concentrating business activities and initiatives to enhance human capital.」

「The new Medium-Term Management Plan sets out four basic strategies: "I. Strengthening and deepening the TOWA Customer Support Activities," "II. Strengthening the framework supporting the business model," "III. Establishing low-cost operations," and "IV. Establishing a responsible management structure." Basic Strategy I consists of measures delivered to customers and the region, while Basic Strategies II through IV are positioned as foundational measures to accelerate those outputs.」

「In May 2024, we fully repaid ¥15 billion in public funds, one of the major management challenges, and launched the first Medium-Term Management Plan, "TOWA Future Plan I—Creating a Prosperous Future Together" (the "new medium-term plan"). The basic strategy of the new medium-term plan is to further accelerate the TOWA Customer Support Activities, which we have pursued continuously. As the foundation for this strategy, we worked on selecting and concentrating our business activities and initiatives to enhance human capital.」

「Under the management strengthening plan "Plan Phoenix VI," launched in April 2021, we have implemented "genuine cash-flow support," which creates an environment in which customers can focus on their businesses without worrying about cash flow, together with the TOWA Customer Support Activities supporting customers' core businesses, management improvement and business revitalization, and asset building.」

「Against this economic backdrop, under the management strengthening plan "Plan Phoenix VI," launched in April 2021, we worked to create shared value by implementing "genuine cash-flow support," which creates an environment in which customers can focus on their businesses without worrying about cash flow, together with the TOWA Customer Support Activities supporting customers' core businesses, management improvement and business revitalization, and asset building. Through these efforts, we sought to increase customers' corporate value, revitalize the region, and improve the Bank's profitability.」

「Under the new management strengthening plan "Plan Phoenix VI," launched in April 2021, we are implementing "genuine cash-flow support," which creates an environment in which customers can focus on their businesses without worrying about cash flow, together with the TOWA Customer Support Activities supporting customers' core businesses, management improvement and business revitalization, and asset building.」

「Against this economic backdrop, under the management strengthening plan "Plan Phoenix VI," launched in April 2021, we worked to create shared value by increasing customers' corporate value and the Bank's profitability through the TOWA Customer Support Activities supporting customers' core businesses, management improvement and business revitalization, and asset building, with the aim of achieving sustainable growth for both customers and the Bank.」

「Under the new management strengthening plan "Plan Phoenix VI," launched in April 2021, we are implementing "genuine cash-flow support," which creates an environment in which customers can focus on their businesses without worrying about cash flow, together with the TOWA Customer Support Activities supporting customers' core businesses, management improvement and business revitalization, and asset building.」

「Against this economic backdrop, under the management strengthening plan "Plan Phoenix VI," launched in April 2021, we worked to create shared value by increasing customers' corporate value and the Bank's profitability through the TOWA Customer Support Activities supporting customers' core businesses, management improvement and business revitalization, and asset building, with the aim of achieving sustainable growth for both customers and the Bank.」

「Under the three mottos "Wear out the soles of your shoes," "A bank that keeps holding the umbrella even in the rain," and "A bank that never forgets its DNA of humility," all officers and employees will work systematically and continuously on the three pillars of the TOWA Customer Support Activities—core business support, management improvement and business revitalization support, and asset-building support—as well as "genuine cash-flow support," which enables customers to focus on their businesses without worrying about cash flow. Through these efforts, we will contribute to the sustainable development of the regional economy and community.」

「Against this economic backdrop, under the management strengthening plan "Plan Phoenix V," through the TOWA Customer Support Activities supporting customers' core businesses, management improvement and business revitalization, and asset building, we worked to create shared value by increasing customers' corporate value and the Bank's profitability, with the aim of achieving sustainable growth for both customers and the Bank.」

「Under the management strengthening plan (Plan Phoenix V), we will deepen the "TOWA Customer Support Activities" and further strengthen our relationships with customers, thereby working to limit declines in lending rates and contain credit costs in order to strengthen profitability.」

「Against this economic backdrop, through the TOWA Customer Support Activities supporting customers' core businesses, management improvement and business revitalization, and asset building, we worked to create shared value by increasing customers' corporate value and the Bank's profitability, with the aim of achieving sustainable growth for both customers and the Bank.」

「Under the management strengthening plan (Plan Phoenix V), we will deepen the "TOWA Customer Support Activities" and further strengthen our relationships with customers, thereby working to limit declines in lending rates and contain credit costs in order to strengthen profitability.」

「Against this economic backdrop, under the management strengthening plan "Plan Phoenix V," we concentrated management resources on the "TOWA Customer Support Activities" to further enhance the sustainability of our business model. We worked continuously and systematically on three pillars: "core business support" and "management improvement support" to help customers increase sales and resolve management challenges, and "asset-building support" to increase customers' household assets over the long term. Through these efforts, we sought to revitalize the regional economy and improve the Bank's profitability, or create shared value.」

「Based on the Management Strengthening Plan "Plan Phoenix IV," all directors, executive officers and employees have worked as one to support customers' core businesses and provide management improvement and business revitalization support through the "TOWA Customer Support Initiative," the core of our business model.」

「Against this economic backdrop, based on the Management Strengthening Plan "Plan Phoenix IV," we have worked with all employees giving their full commitment to the "TOWA Customer Support Initiative," guided by the mottos "Walk the ground until your shoe soles wear thin," "A bank that keeps holding up its umbrella even in the rain," and "A bank that never forgets its DNA of humility." We have provided core business support and management improvement support that contribute to customers' sales growth and the resolution of their management issues, aiming to support customers' development and revitalize the regional economy while strengthening our earnings power.」

「Based on the three-year management improvement plan "Plan Phoenix IV," covering the period from April 2015 to March 2018, the Bank Group will work across the Bank on an ongoing basis to support customers' core businesses and assist with management improvement and business revitalization, with the aim of increasing customers' sales and resolving their management challenges. By revitalizing the regional economy, the Group will seek to improve the Bank's profitability.」

「Against this economic backdrop, based on the Management Strengthening Plan "Plan Phoenix IV," we have worked with all employees giving their full commitment to the "TOWA Customer Support Initiative," guided by the mottos "Walk the ground until your shoe soles wear thin," "A bank that keeps holding up its umbrella even in the rain," and "A bank that never forgets its DNA of humility." We have provided core business support and management improvement support that contribute to customers' sales growth and the resolution of their management issues, aiming to support customers' development and revitalize the regional economy while strengthening our earnings power.」

「Under the management strengthening plan “Plan Phoenix IV,” covering the 3-year period from April 2015 to March 2018, our group worked across the Bank and on an ongoing basis to support customers’ core businesses and assist with management improvement, business revitalization and recovery, with the aim of revitalizing the regional economy and strengthening our earnings power.」