Enhancing Financial Intermediation Functions for Corporate and Individual Customers
First written in FY2017. 2 of 6 entries say "Restated". Latest entry: FY2025.
The Shimizu Bank moved to the "Worse" side of this theme in 2019, 2 years before the typical company in this theme (2021).
The whole theme swung hardest in 2018: 3 of 19 companies on the "Worse" side.
8 other companies' latest entry also says "Restated".
- FY2025RestatedAnnual report
「By providing financial services that resolve customers’ management challenges and concerns at different life stages, we have worked to strengthen our earnings capacity and have steadily moved forward together with our customers, one step at a time.」
The policy of strengthening earnings capacity through financial services that resolve customers’ management challenges and concerns at different life stages remains in place. - FY2021AdvancedAnnual report
「In particular, for corporate customers, we will work to resolve their challenges in cooperation with the Corporate Support Office, established by the branches in June 2020, and the Solutions Sales Department, established in April 2021.」
Regarding responses to customer challenges, the Bank established two specific organisations, the Corporate Support Office and the Solutions Sales Department, in addition to its previous explanation of strengthening consulting capabilities, and outlined a framework for collaboration between them. - FY2020ReframedAnnual report
「By expanding and enhancing our consulting staff, we will further strengthen our relationships with customers and provide genuinely useful proposals, thereby fulfilling our financial intermediation role.」
The explanation of enhanced financial intermediation was restructured from a focus on providing products and services to expanding and enhancing consulting staff and making customer-focused proposals. - FY2019ReframedAnnual report
「To address the diverse needs and challenges faced by our customers, we will strengthen the consulting capabilities of each and every Bank employee and achieve sustainable growth together with the Bank’s communities.」
Regarding the enhancement of financial intermediation, in addition to the policy of providing products and services, the Bank explicitly stated that it would strengthen employees’ consulting capabilities to address customers’ challenges. - FY2018RestatedAnnual report
「We will provide optimal services and solutions to meet the needs of corporate customers, while strengthening our strategy for individual customers and bringing the products and services they truly seek to the market.」
The first pillar, consisting of providing solutions for corporate customers and enhancing products and services for individual customers, remains in place. - FY2017First statedAnnual report
「First, under “Enhancing financial intermediation,” we will provide optimal services and solutions to meet the needs of corporate customers, while strengthening our strategy for individual customers and bringing the products and services they truly seek to the market.」
The first pillar of the Medium-Term Management Plan is the provision of solutions for corporate customers and the enhancement of products and services for individual customers.