Branch Efficiency, Improved Customer Service, and Administrative Streamlining
First written in FY2016. 6 of 10 entries say "Advanced", first in FY2017. Latest entry: FY2026.
The whole theme swung hardest in 2021: 1 of 9 companies on the "Worse" side.
9 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「In the banking business, we invested ¥4.2 billion in capital expenditures during the fiscal year in order to improve branch efficiency and strengthen our sales base and to meet increasingly diverse customer needs, following the installation and replacement of office equipment to enhance service functions and rationalize and improve administrative operations.」
Capital investment aimed at improving branch efficiency, customer services, and administrative rationalization totaled ¥4.2 billion, up from ¥2.7 billion in the previous fiscal year. - FY2025AdvancedAnnual report
「In the banking business, we invested ¥2.7 billion in capital expenditures during the fiscal year in order to improve branch efficiency and strengthen our sales base and to meet increasingly diverse customer needs, following the installation and replacement of office equipment to enhance service functions and rationalize and improve administrative operations.」
Continued capital investment aimed at improving branch efficiency, customer services, and administrative rationalization, with investment increasing from ¥2.1 billion in the previous fiscal year to ¥2.7 billion. - FY2023AdvancedAnnual report
「In the banking business, we invested ¥2.7 billion in capital expenditures during the fiscal year in order to improve branch efficiency and strengthen our sales base and to meet increasingly diverse customer needs, following the installation and replacement of office equipment to enhance service functions and rationalize and improve administrative operations.」
Capital expenditures increased from ¥2.1 billion in the previous fiscal year to ¥2.7 billion, while investment in branch efficiency, customer services, and administrative rationalization continued. - FY2022Lower Capital Expenditures and Continued Systems Investment PlanAnnual report
「In the banking business, we invested ¥2.1 billion in capital expenditures during the fiscal year in order to improve branch efficiency and strengthen our sales base and to meet increasingly diverse customer needs, following the installation and replacement of office equipment to enhance service functions and rationalize and improve administrative operations.」
Capital expenditures decreased from ¥2.5 billion in the previous fiscal year to ¥2.1 billion, but investment aimed at improving branch efficiency, services, and administrative rationalization continued. - FY2021AdvancedAnnual report
「In the banking business, we invested ¥4.2 billion in capital expenditures during the fiscal year in order to improve branch efficiency and strengthen our sales base and to meet increasingly diverse customer needs, following the installation and replacement of office equipment to enhance service functions and rationalize and improve administrative operations.」
Capital investment aimed at improving efficiency and services increased from ¥2.5 billion to ¥4.2 billion. - FY2020Lower Capital Expenditures and Continued Investment in EfficiencyAnnual report
「In the banking business, we invested ¥2.5 billion in capital expenditures during the fiscal year in order to improve branch efficiency and strengthen our sales base and to meet increasingly diverse customer needs, following the installation and replacement of office equipment to enhance service functions and rationalize and improve administrative operations.」
Capital expenditures decreased from ¥3.9 billion in the previous fiscal year to ¥2.5 billion, but investment aimed at improving branch efficiency, services, and administrative rationalization continued. - FY2019AdvancedAnnual report
「In the banking business, we invested ¥3.9 billion in capital expenditures during the fiscal year in order to improve branch efficiency and strengthen our sales base and to meet increasingly diverse customer needs, following the installation and replacement of office equipment to enhance service functions and rationalize and improve administrative operations.」
Capital investment aimed at improving branch efficiency, service functions, and administrative rationalization increased from ¥2.3 billion in the previous fiscal year to ¥3.9 billion. - FY2018Lower Capital Expenditures and Continued Investment in EfficiencyAnnual report
「In the banking business, we invested ¥2.3 billion in capital expenditures during the fiscal year in order to improve branch efficiency and strengthen our sales base and to meet increasingly diverse customer needs, following the installation and replacement of office equipment to enhance service functions and rationalize and improve administrative operations.」
Continued capital investment aimed at improving branch efficiency, service functions, and administrative rationalization, although investment decreased from ¥3.2 billion in the previous fiscal year to ¥2.3 billion. - FY2017AdvancedAnnual report
「In the banking business, we invested ¥3.2 billion in capital expenditures during the fiscal year in order to improve branch efficiency and strengthen our sales base and to meet increasingly diverse customer needs, following the installation and replacement of office equipment to enhance service functions and rationalize and improve administrative operations.」
Capital investment for branch efficiency, customer service enhancement, and administrative rationalization increased from ¥2.5 billion to ¥3.2 billion. - FY2016First statedAnnual report
「In the banking business, we invested ¥2.5 billion in capital expenditures during the fiscal year in order to improve branch efficiency and strengthen our sales base and to meet increasingly diverse customer needs, following the installation and replacement of office equipment to enhance service functions and rationalize and improve administrative operations.」
Investing in branches, office equipment, loan support systems, and branch systems to improve operational efficiency and services.