Focus on the Senior Segment and Expansion of the Customer Base Among Working-Age Generations
First written in FY2019. 12 of 13 entries say "Advanced", first in FY2020-Q2. Latest entry: FY2026.
2 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「Sales of fund wraps and investment trusts to retail customers remained strong, and assets under custody, including those of Aozora Asset Management, increased by ¥101.4 billion year on year (+16%).」
The balance of assets under management increased by 16% through the sale of wealth management products to individuals. - 2026-05-14AdvancedFinancial results presentation
「個⼈預⾦における残⾼階層別普通預⾦⾦利導⼊や新規先キャンペーンの活用により、預⾦者層の拡大および残⾼の小⼝分散を実現」
個人預金について、預金者層の拡大と残高の小口分散を実現したと記載した。 - FY2024-Q3AdvancedAnnual report
「Overall growth across the business divisions is expected, owing in part to GMOあおぞらネット銀行 (GANB) steadily progressing toward profitability and the benefits of structural reforms in the retail business beginning to emerge.」
The update states that the results of the structural reforms in the retail business are beginning to emerge. - FY2022-Q3AdvancedAnnual report
「The number of individual customers using BANK branches has expanded steadily to approximately 340,000 as of the end of December.」
The individual customer base continues to expand through BANK branches, with approximately 340,000 customers as of the end of December. - FY2022-Q2AdvancedAnnual report
「- New account openings by individual customers at BANK branches are increasing steadily, and the individual funding ratio is expanding」
The individual customer base continues to expand through increased new account openings centered on BANK branches. - FY2022-Q1AdvancedAnnual report
「• Core funding, comprising deposits, negotiable certificates of deposit and corporate bonds, was ¥4.4392 trillion, an increase of ¥228.3 billion from the end of the previous period. - The individual-customer base expanded, centered on BANK branches.」
Core funding increased to ¥4.4392 trillion as the individual customer base expanded, centered on BANK branches. - FY2021AdvancedAnnual report
「The Bank will advance the integration of the smartphone app-based money service “BANK” and its “staffed branches,” providing financial services through the “BANK” app so that all customers can conduct transactions without being constrained by time or location and establishing a sales framework that enables them to receive consulting services at their preferred branch.」
The Bank presented a specific sales framework integrating BANK and staffed branches, and reported expansion of its individual customer base and an individual funding ratio of approximately 60%. - FY2021-Q3AdvancedAnnual report
「The individual customer base is expanding, centered on BANK branches, the number of new accounts opened is progressing steadily, and funding from individual customers accounts for 60% of core funding.」
The individual customer base and new account openings are expanding, centered on BANK branches, and the individual funding ratio rose to 60%. - FY2021-Q2AdvancedAnnual report
「The individual customer base is expanding, centered on BANK branches, the number of new accounts opened is progressing steadily, and funding from individual customers accounts for 59% of core funding.」
The Bank reports continued expansion of its individual customer base centered on BANK branches and progress in new account openings, with the individual funding ratio reaching 59%. - FY2021-Q1AdvancedAnnual report
「The customer base of individual customers is expanding, centered on the new money service “BANK,” and funding from individual customers accounts for 58% of core funding.」
The individual customer base centered on BANK is expanding, and the individual funding ratio reached 58%. The Bank specifically reports progress in expanding its retail customer base. - FY2020-Q3AdvancedAnnual report
「In July last year, the Bank began offering a money service for individual customers with the aim of further expanding its retail customer base, and the number of new accounts has been growing steadily.」
The Bank reports that it launched a money service for individuals and that new accounts have been growing steadily. This represents concrete progress in expanding the retail customer base, including the working-age population. - FY2020-Q2AdvancedAnnual report
「In July, the Bank began offering “BANK,” a money service for individual customers centered on a smartphone app, with the aim of further expanding its customer base in the retail business.」
The Bank began offering the smartphone app-based money service “BANK” for individuals in July to expand its retail customer base. - FY2019First statedAnnual report
「The Bank will provide high-quality consulting services primarily for the asset management and wealth succession needs of senior customers, while strengthening its approach to working-age customers, the next generation of seniors, to broaden its customer base.」
The Bank set out a customer strategy centered on asset management and wealth succession support for seniors, while strengthening its approach to the working-age population.