Digital and Remote Sales and Automation of Sales-Floor and Back-Office Operations
First written in FY2021. 11 of 15 entries say "Advanced", first in FY2022-Q1. Latest entry: FY2027-H1.
The whole theme swung hardest in 2024: 2 of 18 companies on the "Worse" side.
12 other companies' latest entry also says "Advanced".
- FY2027-H1AdvancedAnnual report
「As part of its digital initiatives, the company continues to enhance the appeal of the 井筒屋 app. It is strengthening members-only offerings, including priority admission to in-store events and other events, member benefits, various campaigns and distribution of coupons usable at local public and tourist facilities, with the aim of attracting app members and improving the app's utilization rate. The company will continue working to improve customer convenience and make the app an essential part of daily life in the local community.」
For the 井筒屋 app, the company is expanding members-only offerings, including priority admission to events, benefits, campaigns and coupons for local facilities, while working to attract members and improve the utilization rate. - FY2026RestatedAnnual report
「As part of its digital initiatives, the 井筒屋 app, which marked its first anniversary in April, has exceeded the membership target, and the Company will continue working to improve customer convenience and implement effective sales initiatives.」
The Company continues to disclose that the 井筒屋 app has reached its first anniversary and that the number of registered members is progressing above plan. - 2026-04-28RestatedGeneral Meetings of Shareholders
「The “井筒屋 app,” which marked its first anniversary since introduction in April, is progressing with registered membership exceeding the plan. Going forward, we will continue to improve customer convenience and implement effective sales initiatives.」
The company has reiterated that membership of the 井筒屋 app is exceeding plan and that it intends to use the app for sales initiatives going forward. - FY2026-H1AdvancedAnnual report
「As part of its digital initiatives, the 井筒屋 app, which marked its first anniversary in April, has exceeded the membership target, and the Company will continue working to improve customer convenience and implement effective sales initiatives.」
The Company explained that the 井筒屋 app had reached its first anniversary and that the number of registered members was progressing above plan. - FY2025RestatedAnnual report
「As part of its digital initiatives, the Company introduced the “井筒屋 app” in April, improving customer convenience and establishing a framework for implementing effective sales initiatives. The number of registered members is progressing well ahead of plan, and customers have responded favorably, saying that shopping has become more convenient.」
The Company explained that, after introducing the 井筒屋 app in April, the number of registered members was progressing well ahead of plan. - FY2025-Q1AdvancedAnnual report
「As part of its digital initiatives, the Company introduced the “井筒屋 app” in April, improving customer convenience and establishing a framework for implementing effective sales initiatives. The number of registered members is progressing well ahead of plan, and customers have responded favorably, saying that shopping has become more convenient.」
The Company introduced the 井筒屋 app in April as planned and explained that the number of registered members was progressing well ahead of plan. - FY2024AdvancedAnnual report
「Regarding its digital strategy, the Company introduced the “井筒屋 app” in April 2024 to improve customer convenience and establish a framework for implementing effective sales initiatives.」
For the 井筒屋 app, which had been scheduled for introduction in the following fiscal year, the Company specified April 2024 as the launch timing and clearly stated its policy of using the app as an integrated customer information platform and for sales initiatives. - FY2023AdvancedAnnual report
「Regarding its digital strategy, the Company will establish a framework to improve customer convenience and implement effective sales initiatives in preparation for introducing the 井筒屋 app in the following fiscal year.」
The Company is moving from digital initiatives using social media, online sales and Zoom to establishing a framework for integrating customer information and implementing sales initiatives in preparation for introducing the 井筒屋 app in the following fiscal year. - FY2022AdvancedAnnual report
「By introducing the 井筒屋 app, the Company will establish an integrated customer information platform and promote efficient sales initiatives.」
In addition to existing online sales and remote customer service, the Company has positioned the establishment of an integrated customer information platform through the 井筒屋 app as a measure under the new medium-term plan. - FY2022-Q3AdvancedAnnual report
「Through online shopping, we are working to meet customer needs, including by increasing the number of popular offerings, such as the Hokkaido Products Fair and lucky bags, for customers who live far away or are refraining from going out.」
As a specific digital sales initiative, the Company increased the number of popular offerings, such as the Hokkaido Product Fair and lucky bags, available through online shopping. - FY2022-Q2AdvancedAnnual report
「The Company launched an “Online Consultation Service” for customers living far away or refraining from going out, using video calls such as the Zoom app to allow them to view online products sold at the main store.」
The Company turned digital sales and remote customer service into a concrete initiative by launching the “Online Consultation Service,” which uses Zoom and other tools to present products online. - FY2022-Q1AdvancedAnnual report
「As digital initiatives responding to customers’ new lifestyles during the COVID-19 pandemic, the Company has worked to increase opportunities to propose fashion, lifestyle products and other offerings through social media and its website, while strengthening remote sales that allow customers to purchase products featured in flyers by telephone or online.」
The Company increased opportunities to propose products through social media and its website and strengthened remote sales allowing purchases by telephone or online. - FY2021First statedAnnual report
「The Company will actively promote online sales using digital technology, sales promotions and remote sales using smartphones and tablets, as well as operational efficiency initiatives, including the automation of administrative work in sales-floor and back-office departments from the perspective of work-style reform.」
The Company identified online sales, sales promotions using smartphones and tablets, remote sales, and automation of administrative work in sales-floor and back-office departments as priority issues.