Strengthening the Product Assortment, Sales Services and Ability to Respond to Changes in the Business Environment
First written in FY2017-Q1. 18 of 33 entries say "Restated". Latest entry: FY2027-H1.
10 other companies' latest entry also says "Restated".
- FY2027-H1RestatedAnnual report
「In the Group’s department store business, while positioning the pursuit of the essential character of a department store as our universal basic policy, we are advancing initiatives to strengthen our merchandise and service offerings, including digital initiatives.」
The Group continues to pursue the qualities distinctive to a department store as a basic policy while promoting digital initiatives and strengthening its merchandise and service offerings. - FY2026AdvancedAnnual report
「In our Group's core department store business, we have positioned the pursuit of the qualities that distinguish department stores as a universal basic policy and are promoting initiatives to strengthen products and services, including digital initiatives.」
Continuing to pursue the qualities that distinguish department stores, while advancing digital initiatives and stronger products and services as concrete measures. - 2026-04-28AdvancedGeneral Meetings of Shareholders
「If agency transactions in the department store business were presented on a gross basis, net sales would be ¥52,510 million (97.5% of the previous fiscal year).」
While pursuing the essential character of a department store as its basic policy, the company is advancing specific measures including its app and social media, new merchandise, new events, store renovations and new store openings. - FY2026-H1RestatedAnnual report
「At the main store, we have positioned the pursuit of the qualities that distinguish department stores as a universal basic policy and are promoting initiatives to strengthen products and services, including digital initiatives.」
Continuing the policy of pursuing the qualities that distinguish department stores and advancing digital initiatives and stronger products and services. - FY2025AdvancedAnnual report
「In our Group's core department store business, while luxury goods continue to drive sales, we have positioned the pursuit of the qualities that distinguish department stores as a universal basic policy and are promoting initiatives to strengthen products and services, including digital initiatives.」
Continuing to pursue the qualities that distinguish department stores as a basic policy, while advancing digital initiatives and strengthening products and services as specific commercial measures. - FY2025-Q1AdvancedAnnual report
「To strengthen our services, we revamped our proprietary card's points program, introduced a points-tier system based on annual purchase amounts, and upgraded the system so that the accumulated points, as frequently requested by customers, can be used at a rate of 1 point = ¥1.」
Strengthening sales services by introducing a points-tier system for the proprietary card and upgrading the system so that accumulated points can be used at 1 point = ¥1. - FY2024AdvancedAnnual report
「With pursuing the qualities that distinguish department stores as our basic policy, we have worked to strengthen our ability to respond to changes in customers' lifestyles and the commercial environment in the post-COVID and living-with-COVID era by strengthening our product range and further improving sales services.」
Continuing to strengthen the product range and sales services, and putting this into practice through stronger products and services, regional revitalization, and the rollout of curated sales areas and new shops. - FY2024-Q3AdvancedAnnual report
「At the main store, while strong-performing categories such as luxury goods and daily-use food products continue to drive sales, we are promoting initiatives including stronger products and services and regional revitalization, in order to pursue the qualities that distinguish department stores and differentiate ourselves from other commercial facilities.」
In addition to strengthening strong-performing categories, advancing stronger products and services, differentiation from other commercial facilities and regional revitalization as specific commercial initiatives. - FY2024-Q2RestatedAnnual report
「At the main store, while strong-performing categories such as luxury goods and daily-use food products continue to drive sales, we are promoting initiatives including the expansion of independently merchandised zones, a strength of department stores, and regional revitalization, in order to pursue the qualities that distinguish department stores and differentiate ourselves from other commercial facilities.」
Continuing to strengthen strong-performing categories, expand independently merchandised zones and pursue the qualities that distinguish department stores and differentiate them through regional revitalization. - FY2024-Q1RestatedAnnual report
「At the main store, while food and household goods have remained firm, we are promoting initiatives including the expansion of independently merchandised zones, a strength of department stores, and regional revitalization, in order to pursue the qualities that distinguish department stores and differentiate ourselves from other commercial facilities.」
Continuing to pursue the qualities that distinguish department stores, differentiate ourselves from other commercial facilities, expand independently merchandised zones and promote regional revitalization. - FY2022RestatedAnnual report
「In our Group's core department store business, we have continued to strengthen strong-performing categories such as luxury goods and home-related products, while expanding sales channels, using digital tools and participating in various regional revitalization initiatives to respond to changes in customers' lifestyles during the COVID-19 pandemic and stimulate local consumption.」
Continuing commercial initiatives through the strengthening of strong-performing categories, expansion of sales channels, use of digital tools and participation in regional revitalization. - FY2022-Q2RestatedAnnual report
「We will continue striving to provide an environment where customers can shop with confidence, together with an attractive product range and services.」
Indicating a policy of continuing to provide a safe shopping environment, an attractive product range and services. - FY2022-Q1RestatedAnnual report
「We will continue striving to provide an environment where customers can shop with confidence, together with an attractive product range and services.」
Continuing the policy of strengthening a safe shopping environment, an attractive product range and service provision. - FY2021AdvancedAnnual report
「At the flagship main store and the Yamaguchi store, we are refurbishing sales areas to make them more attractive and strengthen earnings, while continuing to meet the needs of local customers. We are also developing sales areas that leverage the department store's strength in merchandising, strengthening our products, sales capabilities and services, and working to enhance store value.」
Strengthening of the existing product range and sales services is being put into practice through sales-area refurbishments at the main store and Yamaguchi store, sales-area development leveraging merchandising capabilities, and stronger products, sales capabilities and services. - FY2021-Q3RestatedAnnual report
「The Group will continue striving to operate stores where customers can shop with confidence, provide high-quality products, sales support and services, and pursue the qualities that distinguish department stores.」
Continuing to pursue safe, secure store operations, high-quality products and services, and the qualities that distinguish department stores. - FY2021-Q1AdvancedAnnual report
「Under these circumstances, the Group worked to strengthen sales of daily necessities, including hygiene products, and its online shopping infrastructure in response to customer needs. It also expanded the service area for its home-delivery food service, adding Moji, Tobata and Yahatahigashi to the existing Kokurakita Ward area, thereby working to improve convenience for customers.」
From the customer perspective, the Group expanded its sales and service initiatives through specific measures including sales of hygiene products and daily necessities, online shopping and expansion of the food-delivery service area. - FY2020AdvancedAnnual report
「In terms of services, the Group is pursuing what makes a department store distinctive by introducing a new VIP Lounge, doormen, personal stylists and a gift-wrapping counter, while strengthening customer service to delight customers through the newly established CS Administration Division.」
In addition to introducing services such as the VIP Lounge, the Group has established a new CS Administration Division, giving organizational form to its efforts to strengthen customer service. - FY2020-Q3RestatedAnnual report
「The Group's principal department store business is based on customer-first principles. It is working to strengthen its product assortment, improve sales services and enhance its ability to respond to changes in lifestyles and the retail environment.」
Based on customer-first principles, the Group continues to strengthen its product assortment, sales services and ability to respond to changes in lifestyles and the retail environment. - FY2020-Q2RestatedAnnual report
「The Group's principal department store business is based on customer-first principles. It is working to strengthen its product assortment, improve sales services and enhance its ability to respond to changes in lifestyles and the retail environment.」
Based on customer-first principles, the Group continues to strengthen its product assortment, sales services and ability to respond to changes in lifestyles and the retail environment. - FY2020-Q1AdvancedAnnual report
「In terms of services, the Group has pursued what makes a department store distinctive by introducing a new VIP Lounge for top customers, along with doormen, personal stylists and a gift-wrapping counter.」
The Group has given concrete form to improving sales services and pursuing what makes a department store distinctive through the introduction of a VIP Lounge, doormen, personal stylists and a gift-wrapping counter. - FY2019ReframedAnnual report
「The Group's principal department store business has worked on strengthening its product assortment, improving sales services and enhancing its ability to respond to changes in lifestyles and the retail environment, based on the pursuit of what makes a department store distinctive and the promotion of a locally focused strategy.」
In addition to its previous focus on product assortment, sales services and responding to environmental changes, the Group explicitly identified the pursuit of what makes a department store distinctive and the promotion of a locally focused strategy as its basic policies. - FY2019-Q3RestatedAnnual report
「In its principal department store business, the Group has focused on enhancing its ability to respond to experience-driven consumption and creating sales floors that resonate with customers.」
The Group continues to focus on responding to experience-driven consumption and creating sales floors that resonate with customers, building on its efforts to strengthen product assortment and sales services. - FY2019-Q2RestatedAnnual report
「The Group's principal department store business is based on customer-first principles. It is working to strengthen its product assortment, improve sales services and enhance its ability to respond to changes in lifestyles and the retail environment.」
Based on customer-first principles, the Group continues to strengthen its product assortment, sales services and ability to respond to changes in lifestyles and the retail environment. - FY2019-Q1RestatedAnnual report
「The Group's principal department store business is based on customer-first principles. It is working to strengthen its product assortment, improve sales services and enhance its ability to respond to changes in lifestyles and the retail environment.」
Based on customer-first principles, the Group continues to strengthen its product assortment, sales services and ability to respond to changes in lifestyles and the retail environment. - FY2018RestatedAnnual report
「The Group's principal department store business is based on the customer perspective. It has worked to strengthen its product assortment, improve sales services and enhance its ability to respond to changes in lifestyles and the retail environment.」
The Group continues to strengthen its product assortment, sales services and ability to respond to changes in lifestyles and the retail environment. - FY2018-Q3ReframedAnnual report
「In its principal department store business, the Group has focused on enhancing its ability to respond to experience-driven consumption and creating sales floors that resonate with customers.」
The emphasis has shifted from the previous focus on product assortment, sales services and responding to environmental changes to responding to experience-driven consumption and creating sales floors that resonate with customers. - FY2018-Q2RestatedAnnual report
「The Group's principal department store business is based on customer-first principles. It is working to strengthen its product assortment, improve sales services and enhance its ability to respond to changes in lifestyles and the retail environment.」
Based on customer-first principles, the Group continues to strengthen its product assortment, sales services and ability to respond to changes in lifestyles and the retail environment. - FY2018-Q1RestatedAnnual report
「The Group's principal department store business is based on customer-first principles. It is working to strengthen its product assortment, improve sales services and enhance its ability to respond to changes in lifestyles and the retail environment.」
Based on customer-first principles, the Group continues to strengthen its product assortment, sales services and ability to respond to changes in lifestyles and the retail environment. - FY2017-Q3RestatedAnnual report
「The Group is working to strengthen its product assortment, improve sales services and enhance its ability to respond to changes in lifestyles and the retail environment.」
The Group continues to implement measures to strengthen its product assortment, sales services and ability to respond to changes in lifestyles and the retail environment. - FY2017-Q2RestatedAnnual report
「The Group is working to strengthen its product assortment, improve sales services and enhance its ability to respond to changes in lifestyles and the retail environment.」
The Group continues to implement measures to strengthen its product assortment, sales services and ability to respond to changes in lifestyles and the retail environment. - FY2017-Q1First statedAnnual report
「Although the Group worked to strengthen its product assortment, improve sales services and enhance its ability to respond to changes in lifestyles and the retail environment」
As specific measures for implementing its customer policy, the Group cites its product mix, sales services and ability to respond to changes in lifestyles and the retail environment.