Online Sales, Card Systems and Customer Data Utilization
First written in FY2016. 25 of 32 entries say "Advanced", first in FY2017-Q1. Latest entry: 2026-07-28.
5 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「E-commerce sales remained strong, at 112.8% of the previous consolidated fiscal year.」
E-commerce sales reached 112.8% of the previous fiscal year. The in-store collection rate for BOPIS exceeded 80%, while FSP introduced a platinum tier in October 2025, with points awarded at up to 10 times the standard rate. - FY2026-H1AdvancedAnnual report
「• The company is promoting BOPIS (Buy Online Pick-up In Store), allowing customers to collect products ordered through its e-commerce site, Komeri.com, at a nearby store without paying shipping costs. More than 80% of customers who order online collect their purchases in stores. • E-commerce sales remained strong, at 115.3% of the year-earlier period.」
The in-store collection rate for BOPIS exceeded 80%, while e-commerce sales reached 115.3% of the year-earlier period. - FY2025AdvancedAnnual report
「・Sales were strong, at 110.8% of the previous consolidated fiscal year's level. Sales increased mainly for products requiring installation services, such as air conditioners and brown rice coolers, and generators promoted in conjunction with disaster preparedness features, raising the sales ratio to 6.1%, up 0.5 percentage points from the previous consolidated fiscal year. ・The number of cardholders for Komeri Card (credit function), Aqua Card (prepaid function) and other cards issued by the company reached 5.28 million, an increase of 270,000 from the previous consolidated fiscal year. ・The corporate card, a charge-account membership card for corporate customers, made its debut in March, bringing the total number of card types to 6.」
Updated e-commerce sales, the e-commerce sales ratio and the number of cardholders, and launched a corporate card for businesses. - FY2025-H1AdvancedAnnual report
「E-commerce sales performed strongly, increasing 10.9% year on year. Sales of large products, primarily air conditioners and rice storage units, increased, raising the e-commerce sales ratio to 6.3%, up 0.8 percentage points year on year.」
Sales of large products drove e-commerce sales growth of 10.9% year on year, while the e-commerce sales ratio reached 6.3%. The number of cardholders also increased to 5.27 million. - FY2024AdvancedAnnual report
「In the card business, the number of cardholders for Komeri Card (credit function), Aqua Card (prepaid function) and other cards issued by the company reached 5.01 million, an increase of 210,000 from the previous consolidated fiscal year. In addition to the Kokko Pay smartphone payment service linking Komeri Card with the app, we introduced the Komeri Card contactless payment service in November 2023 to support a wider range of payment methods.」
The number of cardholders increased to 5.01 million, and contactless card payments were introduced in November 2023 in addition to Kokko Pay. - FY2024-Q3AdvancedAnnual report
「In the card business, the number of cardholders for Komeri Card (credit function), Aqua Card (prepaid function) and other cards issued by the company reached 4.94 million, an increase of 270,000 year on year. In addition to the Kokko Pay smartphone payment service linking Komeri Card with the app, we introduced the Komeri Card contactless payment service in November 2023 to support a wider range of payment methods.」
The number of cardholders reached 4.94 million, an increase of 270,000 year on year. In addition to the existing Kokko Pay service, the Komeri Card contactless payment service was introduced in November 2023. - FY2024-Q2AdvancedAnnual report
「In the card business, the number of cardholders for Komeri Card (credit function), Aqua Card (prepaid function) and other cards issued by the company exceeded 4.98 million, an increase of 400,000 year on year. We launched the Kokko Pay smartphone payment service, which links Komeri Card with the app, to support a wider range of payment methods. We are also strengthening CRM (customer information management) by linking membership information with the app, providing information tailored to customers and working to improve convenience.」
The number of cardholders reached 4.98 million, an increase of 400,000 year on year, and CRM strengthening through Kokko Pay and the linkage of membership information with the app is under way. - FY2024-Q1AdvancedAnnual report
「In the e-commerce business, we implemented BOPIS (Buy Online Pick up In Store), which uses our network of more than 1,200 stores and achieved an in-store pickup rate of 81%, and worked on sales promotions such as app-linked campaigns. In the card business, the number of cardholders for Komeri Card (credit function), Aqua Card (prepaid function) and other cards issued by the company exceeded 4.94 million.」
The in-store pickup rate for BOPIS, which is based on in-store pickup, reached 81%, while the number of cardholders exceeded 4.94 million. - FY2023AdvancedAnnual report
「The number of cardholders for Komeri Card (credit function), Aqua Card (prepaid function) and other cards issued by the company exceeded 4.79 million. In November 2022, we launched the Kokko Pay smartphone payment service, which links Komeri Card and Aqua Card with the Komeri app, and worked to improve customer convenience.」
The number of cardholders exceeded 4.79 million, and Kokko Pay, which links the app with the cards, was launched in November 2022. - FY2023-Q2RestatedAnnual report
「E-commerce sales continued to perform steadily through BOPIS (Buy Online Pick up In Store) initiatives and sales promotions such as app-linked campaigns, leveraging our network of more than 1,200 stores.」
The initiative to integrate physical stores and online sales through a store network of more than 1,200 stores, BOPIS and app-linked campaigns has been reaffirmed. - FY2023-Q1RestatedAnnual report
「E-commerce sales continued to perform steadily through BOPIS (Buy Online Pick up In Store) initiatives and sales promotions such as app-linked campaigns, leveraging our network of more than 1,200 stores.」
The policy and results of e-commerce sales using BOPIS and app-linked campaigns, leveraging a store network of more than 1,200 stores, have been reaffirmed. - FY2022AdvancedAnnual report
「The number of cardholders for Komeri Card (credit function), Aqua Card (prepaid function) and other cards issued by the company exceeded 4.4 million. By linking the cards with the Komeri app, we identify customer needs and conduct various sales promotions in a timely manner. The FSP program, under which the rate of points returned increases the more customers use it, is also helping convert customers into regular customers.」
The number of cardholders increased from more than 4 million in the previous fiscal year to more than 4.4 million, with app integration used to identify customer needs and the FSP program helping convert customers into regular customers. - FY2022-Q3RestatedAnnual report
「E-commerce sales continued to perform steadily as we advanced our BOPIS (Buy Online Pick up In Store) initiative by making maximum use of our network of more than 1,200 stores.」
The BOPIS initiative leveraging a store network of more than 1,200 stores has been reaffirmed alongside the steady performance of e-commerce sales. - FY2022-Q2RestatedAnnual report
「E-commerce sales continued to perform steadily as we advanced our BOPIS (Buy Online Pick up In Store) initiative, including making product inventory visible to app members, by leveraging our network of more than 1,200 stores.」
The BOPIS initiative leveraging a store network of more than 1,200 stores and app-based visibility into product inventory has been reaffirmed alongside the steady performance of e-commerce sales. - FY2022-Q1RestatedAnnual report
「E-commerce sales continued to perform steadily as we advanced our BOPIS (Buy Online Pick up In Store) initiative by leveraging our network of more than 1,200 stores.」
The BOPIS initiative leveraging a store network of more than 1,200 stores and the steady performance of e-commerce sales have been reaffirmed. - FY2021AdvancedAnnual report
「On the Komeri.com internet site, we further enhanced the existing in-store reservation service by launching the Komeri Pickup Lockers service at some stores, enabling customers to pick up products ordered online at dedicated lockers installed at the stores at any time, 24 hours a day. The service continued to perform steadily. In April 2020, we revamped the Komeri app for smartphones, and downloads exceeded 600,000. In addition, the number of cardholders for Komeri Card (credit function), Aqua Card (prepaid function) and other cards issued by our consolidated subsidiary Komeri Capital Co., Ltd. exceeded 4 million at the end of the consolidated fiscal year, contributing to an increase in store visits.」
The reservation service was expanded to include pickup at dedicated lockers, while Komeri app downloads exceeded 600,000 and the number of cardholders exceeded 4 million. - FY2021-Q1AdvancedAnnual report
「In e-commerce sales, use of the reservation service, which allows customers to order online and pick up purchases in stores, increased in response to growing demand from customers wishing to complete their shopping in a short time to help prevent the spread of infectious diseases, and e-commerce sales continued to perform steadily.」
Use of the reservation service for online ordering and in-store pickup increased, and e-commerce sales continued to perform steadily. - FY2020-Q3AdvancedAnnual report
「The reservation service, which allows customers to order products online and pick them up in stores, continued to perform steadily, and the number of customers using the service increased as logistics costs rose.」
The reservation service for online ordering and in-store pickup continued to perform steadily, and users increased as logistics costs rose. - FY2020-Q1AdvancedAnnual report
「Online sales performed steadily, supported by the reservation service, which allows customers to order online and pick up their purchases in stores. In addition, the number of members of Komeri Card (credit function), Aqua Card (prepaid function) and other cards independently issued by our consolidated subsidiary Komeri Capital Co., Ltd. exceeded 3.4 million at the end of the first quarter and continued to perform steadily. This enabled us to support a variety of payment methods and create an environment better able to meet customer needs.」
The reservation service for online ordering and in-store pickup continued to perform steadily, while the number of cardholders exceeded 3.4 million at the end of the quarter. - FY2019AdvancedAnnual report
「The number of cardholders for Komeri Card (credit function), Aqua Card (prepaid function) and other cards exceeded 3.3 million at the end of the consolidated fiscal year and continued to perform steadily. Big data also enabled us to identify customer needs in a timely manner. In addition, the FSP program, which offers greater benefits the more customers use it, helped convert customers into regular customers.」
The number of cardholders exceeded 3.3 million, with the use of big data to identify customer needs and the FSP program to convert customers into regular customers described in detail. - FY2019-Q1AdvancedAnnual report
「The number of members of Komeri Card and other cards issued by our consolidated subsidiary Komeri Capital Co., Ltd. exceeded 3 million, and we worked to improve customer convenience, including by supporting a variety of payment methods.」
The number of Komeri Card and other cardholders increased from more than 2.9 million at the end of the previous fiscal year to over 3 million. - FY2018AdvancedAnnual report
「The number of cardholders for Komeri Card (credit function), Aqua Card (prepaid function) and other cards independently issued by our consolidated subsidiary, Komeri Capital Co., Ltd., exceeded 2.9 million at the end of the consolidated fiscal year and continued to perform steadily. This has enabled us to support a variety of payment methods and to identify customers' product needs in a timely manner.」
The number of cardholders exceeded 2.9 million at fiscal year-end. Specific measures were also presented, including integrating e-commerce with physical stores, a reservation service that enables customers to check inventory across all stores, and the use of big data. - FY2017RestatedAnnual report
「We will also work to provide information and sell products online, develop customer programs through the card system, collect and analyze information, build more advanced systems and establish a broad information infrastructure.」
The policy of strengthening online sales, card-based customer programs and the information analytics infrastructure has been reaffirmed. - FY2017-Q3AdvancedAnnual report
「Regarding our Group's card business, the number of cardholders exceeded 2 million at the end of the third quarter. Of these, the number of prepaid Aqua Card cardholders, issued since July last year, also exceeded 800,000, and the number of cardholders continued to perform steadily.」
The number of cardholders exceeded 2 million, while Aqua Card membership also exceeded 800,000. - FY2017-Q2AdvancedAnnual report
「Regarding our Group's card business, the number of cardholders exceeded 1.8 million at the end of the second quarter, while the number of Aqua Card prepaid cardholders, issued since July last year, also reached approximately 700,000, continuing to perform steadily.」
The number of cardholders exceeded 1.8 million, while Aqua Card membership reached approximately 700,000. - FY2017-Q1AdvancedAnnual report
「Regarding our Group's card business, the number of cardholders reached approximately 1.7 million at the end of the first quarter and continued to perform steadily. In particular, the number of Aqua Card prepaid cardholders, issued since July last year, reached approximately 500,000 in one year. Aqua Card contributed to attracting not only our existing customer base but also new female customers.」
The number of cardholders reached approximately 1.7 million, while Aqua Card membership reached approximately 500,000 in the first year since issuance began, contributing to the acquisition of female customers. - FY2016First statedAnnual report
「We need to continue collecting and analyzing information and building more advanced systems and a broad information infrastructure, including providing information and selling products online and developing a premium customer program through the card system.」
Initiatives to strengthen sales channels, customer programs and the information analytics infrastructure as an integrated whole.