Expansion of Non-Store Retail, Digital Payments, and Telecommunications Services
First written in FY2016. 18 of 32 entries say "Advanced", first in FY2017. Latest entry: 2026-08-04.
No other company in this theme has enough history to compare yet.
- 2026-08-04AdvancedEarnings
「Internet sales 14,290 15.8% 18,014 18.1% 18,872 16.8%」
Internet sales increased from ¥18,014 million in the same period of the previous year to ¥18,872 million. - FY2026AdvancedAnnual report
「Internet sales 79,004 114.2」
Internet sales for the fiscal year ending March 2026 were ¥79,004 million, or 114.2% of the previous year, up from ¥69,157 million in the previous fiscal year. - FY2026-H1AdvancedAnnual report
「In addition, consolidated sales by channel were ¥172,618 million for in-store sales (109.3% of the previous year), ¥36,269 million for internet sales (122.2%), and ¥1,564 million for other sales (36.0%).」
Internet sales for the current interim period were ¥36,269 million, or 122.2% of the previous year, up from ¥29,677 million, or 94.3%, in the previous interim period. The recovery and growth of EC sales are becoming clearly evident. - FY2025AdvancedAnnual report
「Internet sales 69,157 107.0」
Internet sales for the fiscal year ended March 2025 were ¥69,157 million, or 107.0% of the previous year, up from ¥64,618 million in the previous year. - FY2025-H1Update to interim internet salesAnnual report
「In addition, consolidated sales by channel were ¥157,967 million for in-store sales (96.7% of the previous year), ¥29,677 million for internet sales (94.3%), and ¥4,341 million for other sales (163.0%).」
Internet sales for the current interim consolidated accounting period were ¥29,677 million, or 94.3% of the previous year, falling below the previous year. - FY2024Update to annual internet salesAnnual report
「Internet sales 64,618 85.5」
Internet sales for the fiscal year ended March 2024 were ¥64,618 million, or 85.5% of the previous year, down from ¥75,552 million, or 99.6%, in the previous year. - FY2024-Q3Update to cumulative internet sales declineAnnual report
「In addition, consolidated sales by channel were ¥253,211 million for in-store sales (103.2% of the same period of the previous year), ¥49,316 million for internet sales (86.8%), and ¥4,761 million for other sales (134.8%).」
Cumulative internet sales for the first 3 quarters were ¥49,316 million, or 86.8% of the same period of the previous year, and remained below the previous year. - FY2024-Q2Update to cumulative internet sales declineAnnual report
「In addition, consolidated sales by channel were ¥163,356 million for in-store sales (102.0% of the same period of the previous year), ¥31,463 million for internet sales (88.3%), and ¥2,664 million for other sales (123.4%).」
Cumulative internet sales for the first 2 quarters were ¥31,463 million, or 88.3% of the same period of the previous year, falling below the previous year. - FY2024-Q1Update to quarterly internet salesAnnual report
「In addition, consolidated sales by channel were ¥72,998 million for in-store sales (96.1% of the same quarter of the previous year), ¥16,048 million for internet sales (92.4%), and ¥1,330 million for other sales (103.1%).」
First-quarter internet sales were ¥16,048 million, or 92.4% of the same quarter of the previous year, falling below the previous year. - FY2023Update to annual internet salesAnnual report
「Internet sales 75,552 99.6」
Internet sales for the fiscal year ended March 2023 were ¥75,552 million, or 99.6% of the previous year, falling below the previous year. They also fell short of the ¥80,000 million target under the revised JT-2023 plan. - FY2023-Q3Update to cumulative internet sales declineAnnual report
「In addition, consolidated sales by channel were ¥245,316 million for in-store sales (100.6% of the same period of the previous year), ¥56,794 million for internet sales (99.1%), and ¥3,531 million for other sales (59.1%).」
Cumulative internet sales for the first 3 quarters were ¥56,794 million, or 99.1% of the same period of the previous year, falling below the previous year. - FY2023-Q2Update to cumulative internet sales declineAnnual report
「In addition, consolidated sales by channel were ¥160,125 million for in-store sales (100.3% of the same period of the previous year), ¥35,634 million for internet sales (96.3%), and ¥2,158 million for other sales (50.7%).」
Cumulative internet sales for the first 2 quarters were ¥35,634 million, or 96.3% of the same period of the previous year, falling below the previous year. - FY2023-Q1Update to quarterly internet salesAnnual report
「In addition, consolidated sales by channel were ¥75,944 million for in-store sales (99.8% of the same quarter of the previous year), ¥17,367 million for internet sales (93.5%), and ¥1,290 million for other sales (47.2%).」
First-quarter internet sales were ¥17,367 million, or 93.5% of the same quarter of the previous year, declining from the previous year. - FY2022AdvancedAnnual report
「The “EC store” offers approximately 590,000 product items. We have worked to create a carefully managed store that keeps customers engaged by strengthening coordination with the merchandising division responsible for sourcing products, regularly changing how products are presented, and expanding our inquiry-support system by strengthening the call center and other functions. In recognition of these detailed efforts and customer support, we had the honor of winning the overall Grand Prix at the “Rakuten Shop of the Year 2021” awards for the second consecutive year, following the previous year.」
The EC store offers approximately 590,000 product items and an inquiry-support system including a call center, and won the overall Grand Prix at the Rakuten Shop of the Year Awards for the second consecutive year. Annual internet sales were also ¥75,890 million, or 105.8% of the previous year. - FY2022-Q3AdvancedAnnual report
「Meanwhile, within our sales channels, internet sales (EC), a “contactless” shopping format, continued to perform well, in contrast to in-store sales, where revenue remained below the previous year, and continued to drive the Group’s performance amid challenging market conditions.」
Cumulative internet sales for the first 3 quarters were ¥57,285 million, or 106.4% of the same period of the previous year, and EC sales drove performance while in-store sales were 89.1% of the previous year’s level. - FY2022-Q2AdvancedAnnual report
「Meanwhile, within our sales channels, internet sales (EC), a “contactless” shopping format, continued to perform well, in contrast to in-store sales, where revenue remained below the previous year, and continued to drive the Group’s performance amid challenging market conditions.」
Cumulative internet sales for the first 2 quarters were ¥36,993 million, or 108.5% of the same period of the previous year, with EC sales continuing to grow while in-store sales were 87.1% of the previous year’s level. - FY2022-Q1AdvancedAnnual report
「Meanwhile, within our sales channels, internet sales (EC), a “contactless” shopping format, continued to grow.」
First-quarter internet sales were ¥18,583 million, or 109.5% of the same quarter of the previous year, with EC sales continuing to grow while in-store sales were 89.1% of the previous year’s level. - FY2021AdvancedAnnual report
「Within our sales channels, continued growth in internet sales (EC), a “contactless” shopping format, remained a major driver of the Group’s performance.」
Internet sales for the fiscal year ended March 2021 were ¥71,706 million, or 125.5% of the previous year, driving performance as JT-2023’s contactless sales channel. The Group’s receipt of the overall Grand Prix at the Rakuten Shop of the Year 2020 Awards is also noted. - FY2021-Q3AdvancedAnnual report
「By sales channel, contactless internet sales continued to drive performance. Consolidated sales by channel were ¥273,501 million for in-store sales, or 104.9% of the same quarter of the previous fiscal year; ¥53,819 million for internet sales, or 123.8%; and ¥13,501 million for other sales, or 108.8%.」
Contactless internet sales continued to drive performance, with EC sales for the first 3 quarters totaling ¥53,819 million, or 123.8% of the same quarter of the previous fiscal year. - FY2021-Q2AdvancedAnnual report
「By sales channel, growth in internet sales (EC), a "contactless" shopping format, contributed to the group's performance.」
Growth in contactless internet sales amid the COVID-19 pandemic contributed to performance. By sales channel, internet sales were ¥34,095 million, or 122.6% of the same quarter of the previous fiscal year. - FY2021-Q1AdvancedAnnual report
「Of which: Internet sales ¥70,000 million (122.5% of fiscal year ended March 2020)」
JT-2023 set internet sales of ¥70,000 million as its target for the fiscal year ending March 2023. Internet sales in the first quarter were ¥16,965 million, or 136.6% of the same quarter of the previous fiscal year. - FY2020AdvancedAnnual report
「From 1 February 2020, we launched the free Wi-Fi service Joshin_Free_Wi-Fi, available to everyone, at 212 Joshin Group stores, including the consumer electronics retailer Joshin. (Implemented at 227 stores as of 31 March 2020)」
We launched the free Wi-Fi service, which had been implemented at 227 stores as of the end of March 2020. Digital initiatives to improve store convenience are taking concrete shape. - FY2020-Q3RestatedAnnual report
「We handle consumer electronics, information and communications equipment, entertainment products, housing equipment and renovation services, and provide customers with a comfortable lifestyle through a diverse range of highly specialized store formats and internet shops.」
We reaffirmed a business model that uses internet shops as a sales channel in addition to a diverse range of store formats. - FY2020-Q2RestatedAnnual report
「We handle consumer electronics, information and communications equipment, entertainment products, housing equipment and renovation services, and provide customers with a comfortable lifestyle through a diverse range of highly specialized store formats and internet shops.」
We reaffirmed a business model that uses internet shops as a sales channel in addition to a diverse range of store formats. - FY2020-Q1RestatedAnnual report
「We handle consumer electronics, information and communications equipment, entertainment products, housing equipment and renovation services, and provide customers with a comfortable lifestyle through a diverse range of highly specialized store formats and internet shops.」
We reaffirmed a business model that uses internet shops as a sales channel in addition to a diverse range of store formats. - FY2019RestatedAnnual report
「We provide customers with a comfortable lifestyle through a diverse range of highly specialized store formats and internet shops.」
We reaffirmed sales through internet shops, in addition to stores, as a business channel. - FY2018AdvancedAnnual report
「As part of our efforts to make shopping more enjoyable and convenient, we began accepting 9 types of transportation-related electronic money, including Suica, TOICA and ICOCA, at all group stores. Including Rakuten Edy and WAON, which we already accepted, the number of electronic money services handled increased to 15. We also concluded a merchant agreement for LINE Pay, a mobile money transfer and payment service offered through the LINE communications app, and began accepting it at group stores.」
We expanded acceptance of transportation-related electronic money to all stores, bringing the total number handled to 15, and also began accepting LINE Pay. - FY2018-Q3AdvancedAnnual report
「In sales operations, we began accepting 9 types of transportation-related electronic money, including Suica, TOICA and ICOCA, at all group stores to further improve customer convenience. Including Rakuten Edy and WAON, which we already accepted, the number of electronic money services handled increased to 15.」
We began accepting 9 types of transportation-related electronic money at all stores, increasing the total number of electronic money services handled to 15. - FY2017AdvancedAnnual report
「In sales operations, we strengthened our response to the needs of a broad range of customers by beginning to accept Alipay, China's leading electronic payments service, for in-store payments to improve convenience for the growing number of overseas visitors, and by beginning to handle the shared-points program d POINT after concluding a merchant agreement with NTT DOCOMO.」
We newly began accepting Alipay for in-store payments and handling d POINT, expanding our support for non-store retailing, digital payments and customer convenience. - FY2016First statedAnnual report
「We worked to meet the needs of a broad range of customers and improve convenience by launching the Rakuten Super Point shared-points service, beginning to accept the electronic money services Rakuten Edy and WAON at all stores, and launching an immediate activation service for low-cost smartphones such as UQ mobile and Rakuten Mobile.」
We launched convenience-enhancing initiatives to complement in-store sales, including points, electronic money and immediate activation of low-cost smartphones.