Improving food quality and customer service
First written in FY2016. 18 of 26 entries say "Restated". Latest entry: 2026-08-12.
8 other companies' latest entry also says "Restated".
- 2026-08-12RestatedResults
「料理品質及び接客品質のさらなる向上に努めるとともに、同業態の強みである慶事・法事、ご家族での会食、企業宴会などの需要獲得に取り組んでまいりました。」
料理品質・接客品質の向上と、慶事・法事、家族会食、企業宴会への対応を継続した。 - FY2026AdvancedAnnual report
「In terms of operations, the company provided high-quality hospitality through in-house masters responsible for first meal ceremonies and one-sho rice cake ceremonies, with the aim of developing demand for celebratory occasions, a strength of the business, and promoted higher customer satisfaction and differentiation from competitors.」
The company gave concrete shape to differentiation in food and customer service by providing high-quality hospitality through in-house masters responsible for first meal ceremonies and one-sho rice cake ceremonies. - 2026-06-03AdvancedGeneral Meetings of Shareholders
「社内マイスター(お食い初め、一升餅担当)による上質なおもてなしを提供し、顧客満足度の向上と他社との差別化を推進いたしました。」
社内マイスターによる慶事・祝事向けのおもてなしを継続・具体化した。 - FY2025AdvancedAnnual report
「In its core shabu-shabu and Japanese cuisine business, the 木曽路 division, the company established an in-house master certification program for first meal ceremonies and one-sho rice cake ceremonies to meet demand for auspicious occasions, a strength of the business, and worked to provide higher-quality hospitality.」
In addition to describing its existing training and master programs, the company established an in-house master certification program for first meal ceremonies and one-sho rice cake ceremonies, giving concrete shape to customer service for celebrations. - FY2025-H1RestatedAnnual report
「In its core shabu-shabu and Japanese cuisine business, the 木曽路 division, the company enhanced its training programs and in-house master certification program and promoted support at its restaurants for family celebrations such as the first meal ceremony, the one-sho rice cake ceremony and the Shichi-Go-San festival.」
The company continues to strengthen its product and customer service capabilities by enhancing its training programs and in-house master certification program and providing food and services for family celebrations. - FY2024AdvancedAnnual report
「In terms of operations, the 木曽路 division, its core shabu-shabu and Japanese cuisine business, provided high-value-added dishes at good-value prices ahead of the seasons, conducted restaurant training focused on hospitality, and carried out effective sales promotion.」
The company implemented initiatives to improve food quality and customer service capabilities by combining the provision of high-value-added dishes at affordable prices with hospitality-focused restaurant training and sales promotion. - FY2024-Q3RestatedAnnual report
「In terms of operations, the 木曽路 division, its core shabu-shabu and Japanese cuisine business, strengthened its operating capabilities by providing high-value-added food and services at affordable prices and promoting training at its restaurants.」
The company continues to strengthen its operating capabilities through the provision of high-value-added food and services and restaurant training. - FY2024-Q2RestatedAnnual report
「In terms of operations, the 木曽路 division, its core shabu-shabu and Japanese cuisine business, strengthened its operating capabilities by providing high-value-added food and services at affordable prices and promoting training at its restaurants.」
The company continues to strengthen its operating capabilities through the provision of high-value-added food and services and restaurant training. - FY2024-Q1AdvancedAnnual report
「In terms of operations, the 木曽路 division, its core shabu-shabu and Japanese cuisine business, strengthened its operating capabilities by providing high-value-added food and services at affordable prices and promoting training at its restaurants.」
The company specifically strengthened its product appeal, customer service capabilities and operating capabilities by combining the provision of high-value-added food and services with restaurant training. - FY2023-Q3RestatedAnnual report
「The company strengthened its operating capabilities by promoting training at its restaurants. It also thoroughly refined its core products and introduced new menu items.」
The company continues to strengthen its operating capabilities and product appeal through restaurant training, core product improvements and the introduction of new menu items. - FY2023-Q2RestatedAnnual report
「The company strengthened its operating capabilities by promoting training at its restaurants. It also thoroughly refined its core products and introduced new menu items.」
The company continues to strengthen its operating capabilities and product appeal through restaurant training, core product improvements and the introduction of new menu items. - FY2023-Q1AdvancedAnnual report
「The company strengthened its operating capabilities by promoting training at its restaurants. It also thoroughly refined its core products and introduced new menu items.」
The company implemented restaurant training, core product improvements and the introduction of new menu items, giving concrete shape to initiatives to enhance food quality, product appeal and customer service capabilities. - FY2020-Q3RestatedAnnual report
「It continued to target demand for auspicious occasions, a strength of 木曽路, and focused on providing the optimal hospitality.」
The company continues to address demand for auspicious occasions at 木曽路 and provide the optimal hospitality. - FY2020-Q2RestatedAnnual report
「It continued to target demand for auspicious occasions, a strength of 木曽路, and focused on providing the optimal hospitality.」
The company continues to address demand for auspicious occasions at 木曽路 and provide the optimal hospitality. - FY2020-Q1AdvancedAnnual report
「It also thoroughly refined its core products and introduced new menu items.」
The company improved the quality of its core products and introduced new menu items, giving concrete shape to initiatives to improve its food and product offerings. - FY2019RestatedAnnual report
「At existing stores, we will review the concept to respond to changing customer preferences, develop new products and conduct sales promotion activities, improve QSC (quality, service, and cleanliness), and work to increase the number of visitors.」
The company is reaffirming its policy of improving food and service quality through product development, sales promotion and enhanced QSC. - FY2019-Q3RestatedAnnual report
「We also sold KISOJI's new signature dishes, Unagi Hitsumabushi and Wagyu Hitsumabushi, and worked to improve customer satisfaction and increase customer numbers. In addition to targeting celebrations for children, such as birthdays and first-bite ceremonies, as well as school enrollment, starting employment, weddings, and longevity celebrations, we continued to provide the most appropriate hospitality.」
Continues to improve customer satisfaction and customer service through new product sales, services for special occasions and celebrations, and the most appropriate hospitality. - FY2019-Q1RestatedAnnual report
「We also sold KISOJI's new signature dishes, Unagi Hitsumabushi and Wagyu Hitsumabushi, and worked to improve customer satisfaction and increase customer numbers. In addition to targeting celebrations for children, such as birthdays and first-bite ceremonies, as well as school enrollment, starting employment, weddings, and longevity celebrations, we continued to provide the most appropriate hospitality.」
Continues initiatives to increase customer satisfaction and customer numbers through new product sales, services for special occasions and celebrations, and hospitality. - FY2018RestatedAnnual report
「To meet increasingly diverse customer needs, we worked to improve food quality and review the menu.」
Continues to improve food quality and review the menu as measures to address customer needs. - FY2018-Q3RestatedAnnual report
「To meet increasingly diverse customer needs, we worked to improve food quality and review the menu.」
Continues to improve food quality and review the menu as measures to address customer needs. - FY2018-Q2RestatedAnnual report
「To meet increasingly diverse customer needs, we worked to improve food quality and review the menu. We also worked to enhance customer service while selling dishes made with high-value seasonal ingredients.」
Continues to improve food quality, menus, seasonal ingredients, and customer service as measures to address customer needs. - FY2018-Q1RestatedAnnual report
「In sales, we strengthened efforts to secure reservations for parties celebrating farewells and welcomes and capture demand for special occasions, a strength of our business. To meet increasingly diverse customer needs, we also worked to improve food quality and review the menu. In addition, we worked to enhance customer service while selling dishes made with high-value seasonal ingredients.」
Continues to improve food quality, menus, seasonal ingredients, and customer service as measures to address customer needs. - FY2017RestatedAnnual report
「In sales, we worked to improve food quality, sell dishes using high-value seasonal ingredients, and enhance and raise the level of customer service in order to meet increasingly diverse customer needs.」
Continues to pursue food quality, value-added menus, and improved customer service as sales initiatives. - FY2017-Q3RestatedAnnual report
「In sales, we worked to improve food quality, sell dishes using high-value seasonal ingredients, and enhance and raise the level of customer service in order to meet increasingly diverse customer needs.」
Continues to pursue food quality, value-added menus, and improved customer service as sales initiatives. - FY2017-Q1RestatedAnnual report
「In sales, we worked to improve food quality, sell dishes using high-value seasonal ingredients, and enhance and raise the level of customer service in order to meet increasingly diverse customer needs.」
Continues to pursue food quality, value-added menus, and improved customer service as sales initiatives. - FY2016First statedAnnual report
「To meet increasingly diverse customer needs, we will improve food quality and customer service capabilities and, in addition to ensuring thorough hygiene and safety, work to provide each customer with delicious food and appropriate service that goes beyond the manual.」
Identifies food quality and customer service as measures to address increasingly diverse customer needs.