Rebuilding the marketing, innovation and product development framework
First written in FY2017. 13 of 21 entries say "Advanced", first in FY2018-Q1. Latest entry: FY2026.
The whole theme swung hardest in 2020: 2 of 14 companies on the "Worse" side.
16 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「We significantly expanded the product lineup by adding seasonal limited-time menus such as the "Spring Splendor Feast," featuring seasonal ingredients, shabu-shabu courses with selectable meat portions, individual dishes using seasonal ingredients, seasonal rice dishes with choices, and refreshed desserts.」
Expanded customer-driven product development into seasonal limited-time menus, courses with selectable meat portions, seasonal rice dishes and refreshed desserts. - FY2026-H1AdvancedAnnual report
「The company worked to increase customer traffic and revenue by expanding the good-value lunch set introduced last year as a new product addressing customer needs, offering course menus with a choice of meat portions for its core shabu-shabu product, and enhancing side menus such as organically grown coffee, seasonal rice dishes and desserts to strengthen recommendations.」
Advanced initiatives to analyze customer needs, improve core products and expand the menu into concrete product development, including basket-style set meals, courses with selectable meat portions and seasonal products. - FY2025AdvancedAnnual report
「In response to customer needs, we developed new value-priced lunch set meals, including basket-style set meals, added shabu-shabu course menus, our core product, including value-priced and 1.5x courses, and expanded side dishes such as organically grown coffee and seasonal desserts, thereby strengthening our recommendation capabilities and working to increase customer traffic and sales.」
Advanced the policy of analyzing customer needs and improving core products into concrete product development, including basket-style set meals, new shabu-shabu courses and additional side dishes. - FY2025-H1AdvancedAnnual report
「As a second pillar, we strengthened the sales capabilities of the yakiniku division by improving quality through the use of our in-house meat processing plant and applying the customer management methods of the Kisoji division.」
Implemented a cross-divisional initiative in the yakiniku division, using the in-house meat processing plant and the Kisoji division's customer management methods to improve quality and sales capabilities. - FY2024-Q2RestatedAnnual report
「In terms of operations, the 木曽路 division, its core shabu-shabu and Japanese cuisine business, strengthened its operating capabilities by providing high-value-added food and services at affordable prices and promoting training at its restaurants.」
Continued to strengthen the offering and sales capabilities through value-added dishes and services and in-store training. - FY2023AdvancedAnnual report
「To address increasingly diverse customer needs, we will work to strengthen our marketing capabilities and review and develop our product and pricing structures. We will also develop products that emphasize seasonality, scarcity and a handmade quality, thereby strengthening our offering.」
In addition to conventional market research, product improvements and sales promotions, presented reviews of the product and pricing structures and product development emphasizing seasonality, scarcity and a handmade quality as measures to strengthen the operating base. - FY2023-Q3AdvancedAnnual report
「The company strengthened its operating capabilities by promoting training at its restaurants. It also thoroughly refined its core products and introduced new menu items.」
Implemented marketing, product development and operating-base strengthening measures combining in-store training, core product improvements and new menu introductions. - FY2022AdvancedAnnual report
「We will also work to strengthen customer touchpoints by creating the enjoyment of dining out at points of contact between people. Through these initiatives, we will identify customer requests and uncover new needs. We will also seek to generate dining-out occasions by using customer information. In addition, to address increasingly diverse customer needs, we will work to strengthen our marketing capabilities and review and develop our product and pricing structures.」
Translated strengthening customer touchpoints, using customer information, strengthening marketing capabilities, and reviewing the product and pricing structures into concrete customer acquisition measures. - FY2021AdvancedAnnual report
「To respond quickly to increasingly diverse customer needs, we established a Merchandise Division and a Sales Planning Headquarters to strengthen our merchandise business, including takeaway product sales and online retail, alongside sales planning and promotional initiatives.」
Established a Merchandise Division and a Sales Planning Headquarters to strengthen the merchandise business, including takeaway product sales and online retail. - FY2020-Q3RestatedAnnual report
「Against this operating backdrop, we publicized seasonal fairs through regular TV commercials and enhanced our core products.」
Continued customer acquisition and operating-base strengthening through fair promotions via TV commercials and core product enhancements. - FY2020-Q2RestatedAnnual report
「Against this backdrop, the company announced seasonal fairs through regular TV commercials and improved its core products.」
Continued customer acquisition and operating-base strengthening through TV commercials, seasonal fair promotions and core product enhancements. - FY2020-Q1AdvancedAnnual report
「We ran regular TV commercials to build brand awareness and publicized seasonal fairs, while strengthening our sales capabilities by promoting in-store training. We also thoroughly enhanced our core products and introduced new menu items.」
Implemented customer acquisition and operating-base strengthening measures combining regular TV commercials, seasonal fair promotions, in-store training, core product improvements and new menu introductions. - FY2019AdvancedAnnual report
「Against this operating backdrop, we introduced new menu items, expanded sales of value-priced menu items and enhanced our core products based on marketing. We also worked to attract customers through regular TV commercials and new social media campaigns.」
Implemented customer acquisition measures combining marketing, new menu items, value-priced menu items, core product improvements, TV commercials and social media campaigns. - FY2019-Q3RestatedAnnual report
「Against this operating backdrop, we worked to attract customers by identifying their needs through market research, enhancing our core products, expanding the menu and running regular TV commercials.」
Continued customer acquisition efforts through market research, core product improvements, menu expansion and regular TV commercials. - FY2019-Q2AdvancedAnnual report
「Against this operating backdrop, we worked to attract customers by identifying their needs through market research, enhancing our core products, expanding the menu and running regular TV commercials.」
Implemented customer acquisition measures combining market research to identify customer needs, core product improvements, menu expansion and regular TV commercials. - FY2019-Q1AdvancedAnnual report
「We also worked to reform our operating base and attract customers by analyzing customer needs through market research and improving the quality of our core products.」
Stated that the company analyzed customer needs through market research, improved the quality of its core products and worked to attract customers. - FY2018RestatedAnnual report
「To grow existing stores, we will develop products and conduct sales promotions tailored to customer preferences through marketing, while improving QSC (quality, service and cleanliness) to increase customer traffic and sales.」
Continued efforts to grow existing stores by understanding customer preferences through marketing, developing products, promoting sales and improving QSC. - FY2018-Q3RestatedAnnual report
「Against this operating backdrop, we continued to use marketing to understand customer preferences and expectations, strengthen our offering and customer service capabilities, our strengths, and review purchases ranging from raw materials to consumables.」
Continued efforts to understand customer preferences and expectations through marketing and strengthen our offering and customer service capabilities. - FY2018-Q2RestatedAnnual report
「Against this operating backdrop, we continued to use marketing to understand customer preferences and expectations, strengthen our offering and customer service capabilities, our strengths, and review purchases ranging from raw materials to consumables.」
Continued efforts to understand customer preferences and expectations through marketing and strengthen our offering and customer service capabilities. - FY2018-Q1AdvancedAnnual report
「Against this operating backdrop, we continued to use marketing to understand customer preferences and expectations, strengthen our offering and customer service capabilities, our strengths, and review purchases ranging from raw materials to consumables.」
During the first quarter, we used marketing to understand customer preferences and expectations as part of our sales activities. - FY2017First statedAnnual report
「To attract customers, we will work to rebuild our operations through marketing and innovation in order to understand their needs. We will also rebuild our product development framework and enhance our core products to strengthen our offering.」
Newly identified marketing, innovation, the product development framework and improvements to core products as means of reforming the operating base and attracting customers.