Focus on Service Businesses

「Services: Revenue increased steadily by 0.8% year on year to ¥42,957 million, driven by the expansion of recurring-revenue businesses such as cloud solutions.」

「Services: Revenue grew to ¥21,411 million, up 1.5% year on year, as the contracted value of recurring businesses, including cloud service usage fees, increased.」

「Services: Revenue grew to ¥21,411 million, up 1.5% year on year, as the contracted value of recurring businesses, including cloud service usage fees, increased.」

「Although equipment maintenance fees fell below the prior fiscal year because of lower equipment business revenue, the six growth areas targeted under the medium-term management plan performed steadily, particularly security and contact center systems. Growth in monthly recurring services, including cloud usage fees, resulted in orders of ¥44,194 million, up 3.0% from the prior fiscal year, and revenue of ¥42,632 million, down 0.4%.」

「Services: The six growth areas targeted under the medium-term management plan performed steadily, primarily in security and managed services. However, equipment maintenance fees fell below the prior fiscal year as equipment business revenue declined, resulting in orders of ¥22,175 million, up 1.8% year on year, and revenue of ¥21,102 million, down 0.5%.」

「For services, orders declined slightly due to the expiration of large-scale operations services for certain customers in the first quarter. Revenue increased as monthly recurring services, including cloud usage fees, software maintenance fees and equipment maintenance fees, expanded in line with growth in the equipment and development and construction businesses.」

「Orders declined slightly due to the expiration of some customers' operation services in the first quarter. Revenue, however, increased as cloud services overall and operation services remained solid, resulting in orders of ¥31,931 million, down 2.0% year on year, and revenue of ¥31,156 million, up 1.3%.」

「Orders declined, as in the first quarter, due to the reduced scale of large-scale operations service contracts and other factors. Revenue increased as cloud services, including TCV, expanded, and maintenance service contracts were secured in line with growth in equipment such as PCs and network equipment, as well as applications.」

「Maintenance services contributed to sales as the number of devices, including applications and PCs, increased, while cloud-based PBX services such as TCV also grew. As a result, orders were ¥11,896 million, down 1.7% year on year, and sales were ¥10,584 million, up 8.7%.」

「Despite the impact of the expiry of a large-scale service contract for certain customers in the first quarter, equipment maintenance services grew as equipment installation projects increased, while cloud services overall performed well. As a result, orders were ¥32,578 million, up 4.4% year on year, and sales were ¥30,750 million, also up 4.4%, exceeding the previous year.」

「Equipment maintenance services grew substantially as equipment installation projects increased, and cloud services continued to perform well. However, the expiration of large-scale LCM services for certain customers resulted in orders of ¥22,401 million, up 3.4% from the same quarter of the prior year, and revenue of ¥19,820 million, down 0.4%.」

「Cloud services, including cloud-based contact centre services, grew significantly for the second consecutive period, but the expiry of a large-scale LCM service contract for certain customers had an impact. As a result, orders were ¥12,108 million, down 0.1% year on year, and sales were ¥9,734 million, down 1.5%, broadly flat compared with the previous fiscal year.」

「Services: Performance remained strong, supported by growth in cloud services, including cloud-based contact center services, as well as the accumulation of maintenance services for newly acquired equipment. Orders were ¥41,046 million, up 5.0% from the prior fiscal year, and revenue was ¥40,690 million, up 4.0%, both exceeding the prior-year results.」

「Following the second quarter, performance remained strong, supported by the accumulation of LCM services and growth in cloud services, including cloud-based contact center services. Orders were ¥31,196 million, up 6.5% from the same quarter of the prior year, and revenue was ¥29,446 million, up 7.2%, both substantially exceeding the prior-year results.」

「Services: Growth in the LCM services accumulated since orders were won in the first quarter and in cloud-based contact centre services contributed to orders of ¥21,672 million, up 12.1% year on year, and sales of ¥19,908 million, up 11.7%, both substantially above the previous year.」

「In addition to growth in LCM and cloud services, the inclusion of 株式会社コムデザイン in the scope of consolidation contributed to orders of ¥12,119 million, up 18.2% year on year, and sales of ¥9,879 million, up 17.1%, both substantially above the previous year.」

「In services, orders and revenue both exceeded the prior-year period, as maintenance and operations for newly sold equipment continued to increase, while from the third quarter the cloud-based contact center solutions of Com Design expanded on demand for new installations and additional seats resulting from the COVID-19 pandemic.」

「In the services business, orders, revenue and order backlog all exceeded the prior-year levels as maintenance and operation of newly sold equipment increased and 株式会社コムデザイン's cloud-based contact center solution grew from demand for working from home during the COVID-19 pandemic, beginning in the third quarter.」

「In the services business, large-scale infrastructure upgrades, including operation services such as multi-device support and comprehensive operation and maintenance of ICT infrastructure, as well as cloud services, remained solid in addition to equipment and application maintenance.」

「In the services business, large-scale infrastructure upgrades, including operation services such as multi-device support and comprehensive operation and maintenance of ICT infrastructure, as well as cloud services, remained solid in addition to equipment and application maintenance.」

「In the services business, operation services, including multi-device support and comprehensive operation and maintenance of ICT infrastructure, grew steadily in addition to equipment and application maintenance.」

「In the services business, operation services, including equipment maintenance, application maintenance, multi-device support and comprehensive operation and maintenance of ICT infrastructure, also performed well.」

「In addition to LCM, network maintenance services and cloud services, the services business performed well and exceeded the prior-year level through expanded offerings including multi-device support addressing customers' needs to reduce workloads at retail stores, system operation services providing comprehensive operation and maintenance of ICT infrastructure, and signage-related services such as menu boards.」

「The services business, including system operation services and LCM services, performed solidly and exceeded the prior-year level, albeit by a slight margin.」

「The services business remained flat. System operation services and LCM services performed solidly, but network construction declined as the use of mobile devices progressed.」

「The services business also remained solid as businesses including system operation services, LCM services, and data center services centered on cloud migration performed well.」

「The services business also remained solid as we expanded businesses including system operation services, LCM services, and data center services centered on cloud migration.」

「The services business also remained solid as we expanded businesses including system operation services, LCM services, and data center services centered on cloud migration.」

「The services business remained solid as we expanded businesses including system operation services, LCM services, and data center services centered on cloud migration and other areas.」

「In the services business, we expanded our business domain by developing various solutions using system operation services, LCM services and cloud services, resulting in growth in both revenue and profit.」

「In the services business, we expanded our business domain by providing system operation services, LCM services and work-style transformation solutions using cloud services, resulting in growth in both revenue and profit.」

「In the systems support business, sales and profits both increased as the company expanded its business areas through contact centre system development, LCM services for the services sector, and work-style transformation solutions using cloud services.」

「Although some system development projects incurred losses, our focus on the services business proved effective, enabling revenue, operating profit and ordinary profit to all exceed the prior-year results.」