CSR Management Centered on Food Safety, Consumer Confidence and Health
First written in FY2018. 2 of 4 entries say "Advanced", first in FY2019-Q3. Latest entry: FY2019.
The whole theme swung hardest in 2024: 1 of 8 companies on the "Worse" side.
1 other company's latest entry also says "Advanced".
- FY2019AdvancedAnnual report
「These efforts are helping strengthen safety and security and restore customers’ trust in food safety.」
The company has specified that post-incident safety measures will strengthen safety and security and restore customer trust. - FY2019-Q3AdvancedAnnual report
「We provided operating compensation to offset the decline in franchisee earnings caused by the incident. Accordingly, ¥1,127 million in franchise operating compensation was recorded as an extraordinary loss. In response to the incident, we established a hygiene management and safety measures project incorporating the opinions of external experts, formulated and implemented further comprehensive safety measures, and are working to restore customers’ trust in food safety by carefully communicating new safety and security initiatives on the official website.」
Following the food poisoning incident, the company has been working to restore customer trust by implementing comprehensive safety measures and communicating its safety and security initiatives on the official website. - FY2019-Q2RaisedAnnual report
「Going forward, our top priority will be restoring customers’ trust in food safety, and the entire company will make every effort to achieve this.」
In addition to its policy of emphasizing food safety, security and health, the company specified the restoration of customer trust as its top priority following the food poisoning incident. - FY2018First statedAnnual report
「As a company engaged in the food industry, we will continue to devote the utmost care and attention not only to taste, but also to food’s fundamental roles of safety, security and health, as well as our corporate social responsibility, thereby further strengthening customers’ trust in the MOS Burger chain.」
A CSR management stance that places importance not only on taste but also on food safety, security and health and corporate social responsibility is presented separately.