Strengthening Customer Touchpoints Through Showrooms and Distribution Partners

「In sales, to strengthen the value provided at showrooms, which are important customer touchpoints, we renovated and reopened the Chiba Showroom in September 2025 and the Kashiwa Showroom in March 2026.」

「In sales, to strengthen the value provided at showrooms, which are important customer touchpoints, we renovated and reopened the Chiba Showroom in September 2025 and the Kashiwa Showroom in March 2026.」

「In sales, we renovated and reopened the Chiba showroom in September 2025 in order to enhance the value provided at showrooms, an important customer touchpoint.」

「In sales, we relocated or refurbished and reopened a total of 5 showrooms to enhance the value provided at showrooms, an important customer touchpoint: the Kumamoto showroom in July 2024; the Tsukuba and Saitama showrooms in November 2024; the Kohoku showroom in February 2025; and the Hiroshima showroom in March 2025.」

「In sales, we relocated and reopened the Kumamoto showroom in July 2024 in order to enhance the value provided at showrooms, an important customer touchpoint. We have also continued to provide web content such as “online consultations” and “online showrooms.”」

「In sales, the Nagasaki showroom was relocated and reopened in November, and the Kobe and Tama showrooms were fully refurbished and reopened in March, with the aim of enhancing our lifestyle-value proposition.」

「In sales, we began nationwide sales of “Valcucine JP,” a Japan-only domestic model of “Valcucine,” Italy’s leading luxury kitchen brand, which had previously been sold exclusively through the direct-sales division. In November 2023, we also relocated and reopened the Nagasaki showroom to enhance our lifestyle-value proposition. In addition, we have continued to provide web content such as “online consultations,” which allow customers to consult directly from home or elsewhere, and “online showrooms,” which offer a virtual showroom-viewing experience, in order to enhance the value provided at showrooms.」

「We have also continued to provide web content such as “online consultations,” which allow customers to consult directly from home or elsewhere, and “online showrooms,” which offer a virtual showroom-viewing experience, in order to enhance the value provided at showrooms, an important customer touchpoint.」

「In addition, the Kyoto showroom was relocated and reopened in November, followed by the Yamagata showroom in December, as “empathy-based showrooms” where customers can experience the lifestyle firsthand. At all 102 showrooms nationwide, we are working to ensure that customers can experience our products safely and securely by encouraging advance reservations and thoroughly implementing infection-control measures. We have also continued to provide web content such as “online consultations,” which allow customers to consult directly from home or elsewhere, and “online showrooms,” which offer a virtual showroom-viewing experience.」

「In sales, to strengthen the value provided at showrooms, an important customer touchpoint, the company renovated and reopened the Kawagoe Showroom in September 2022 and the Tsu Showroom in October. It also relocated the Kyoto Showroom in November and the Yamagata Showroom in December, reopening them as “empathy-based showrooms” where customers can experience different lifestyles. At its 102 showrooms nationwide, it promoted advance reservations and thoroughly implemented infection-control measures so customers could experience products safely and securely. It also worked to provide web content including Online Consultation, which allows customers to consult directly from home, and the Online Showroom, which provides a virtual showroom experience.」

「At its 102 showrooms nationwide, the company worked to ensure that customers could experience products safely and securely through advance reservations and thorough infection-control measures, while providing web content including Online Consultation, which allows customers to consult directly from home, and the Online Showroom, which provides a virtual showroom experience. In addition, to raise awareness of its Web Color Simulation service, which allows users to easily try product color combinations on the company’s website, and strengthen the brand, it launched the “Dream Kitchen Posting Campaign” on Instagram in July 2022 and worked to expand and capture demand.」

「At its 102 showrooms nationwide, the company promoted advance reservations and thoroughly implemented infection-control measures so customers could experience products safely and securely, while expanding web content including Online Consultation, which allows customers to consult directly from home, and the Online Showroom, which provides a virtual showroom experience. It also renovated the official website introducing Mizumawari Kobo member stores with a wide design using larger images and improved smartphone display usability, working to expand and capture demand.」

「At its showrooms, important customer touchpoints, the company relocated and reopened the Himeji Showroom in June and the Fukui Showroom in October to strengthen the value provided. At its 102 showrooms nationwide, it worked to ensure that customers could experience products safely and securely through advance reservations and thorough infection-control measures. It also expanded web content including Online Consultation, which allows customers to consult directly from home, and the Online Showroom, which provides a virtual showroom experience.」

「At its showrooms, important customer touchpoints, the company relocated and reopened the Himeji Showroom in June and the Fukui Showroom in October to strengthen the value provided. At its 102 showrooms nationwide, it worked to ensure that customers could experience products safely and securely through advance reservations and thorough infection-control measures. It also expanded web content including Online Consultation, which allows customers to consult directly from home, and the Online Showroom, which provides a virtual showroom experience.」

「In sales, to strengthen the value provided at showrooms, an important customer touchpoint, the company relocated and reopened the Himeji Showroom in June. At its 102 showrooms nationwide, it worked to ensure that customers could experience products safely and securely through advance reservations and thorough infection-control measures. It also expanded web content including “Online Consultation,” which allows customers to consult directly from home, and the “Online Showroom,” which provides a virtual showroom experience. In addition, it held various events, including the “Ienaka Enhancement Campaign,” in cooperation with distribution partners such as Mizumawari Kobo member stores, and worked to expand and capture demand.」

「In sales, the company relocated and renovated the Himeji Showroom in June 2021 to further strengthen the value provided at showrooms, an important customer touchpoint. To diversify customer touchpoints, it further expanded the content of the Online Showroom, which opened in October 2020, by adding Kitchen Town, its flagship showroom, to the “360° Virtual Experience.”」

「In sales, to strengthen the value provided at showrooms, an important customer touchpoint, the company renovated and reopened the Fukushima and Komaki showrooms. At its 102 showrooms nationwide, it worked to ensure that customers could experience the latest products safely and securely by promoting advance reservations and thoroughly implementing infection-control measures. It also expanded its web content, the “Online Showroom,” and disseminated information online.」

「In sales, at its 102 showrooms nationwide, the company encouraged advance reservations and thoroughly implemented infection-control measures so customers could experience its latest products safely and securely. It also expanded its web content, the “Online Showroom,” and disseminated information online. In addition, it held various events, including the “Ienaka Enhancement Fair,” in cooperation with distribution partners such as member stores of its membership-based Mizumawari Kobo organization, and worked to expand and capture demand.」

「In sales, at its 102 showrooms nationwide, important customer touchpoints, the company carefully implemented infection-control measures and encouraged customers to make reservations in advance so they could experience its latest products safely and securely. It also proceeded with preparations for new web content, the “Online Showroom,” which provides a virtual showroom experience.」

「In sales, to strengthen the value provided at showrooms, an important customer touchpoint, the company continues to relocate and renovate its 102 showrooms nationwide so that customers can experience its latest products. It also worked to expand and capture demand in cooperation with distribution partners, including Mizumawari Kobo member stores.」

「In sales, to strengthen the value provided at showrooms, an important customer touchpoint, the company held events at 102 showrooms nationwide, including Cleanup Kitchen Town Yokohama, which opened in June 2019, and worked to expand and capture demand while deepening cooperation with distribution partners, including Mizumawari Kobo member stores.」

「In sales, to strengthen the value provided at showrooms, an important customer touchpoint, the company held events at 102 showrooms nationwide, including Cleanup Kitchen Town Yokohama, which opened in June 2019, and worked to expand and capture demand while deepening cooperation with distribution partners, including Mizumawari Kobo member stores.」

「In sales, to strengthen the value provided at showrooms, an important customer touchpoint, the company held events at 102 showrooms nationwide, including Cleanup Kitchen Town Yokohama, which opened in June 2019, and worked to expand and capture demand while deepening cooperation with distribution partners, including Mizumawari Kobo member stores.」

「Regarding its sales network, the company relocated and reopened 3 showrooms, completely renovated 3 others, and replaced the displays with new products at its other showrooms.」

「In sales, to strengthen the value provided at showrooms, an important customer touchpoint, the company held events at 103 showrooms nationwide and worked to expand and capture demand while deepening cooperation with distribution partners, including member stores of its membership-based Mizumawari Kobo organization.」

「In sales, to strengthen the value provided at showrooms, an important customer touchpoint, the company held events at 103 showrooms nationwide and worked to expand and capture demand while deepening cooperation with distribution partners, including member stores of its membership-based Mizumawari Kobo organization.」

「In sales, to strengthen the value provided at showrooms, an important customer touchpoint, the company held events at 103 showrooms nationwide and worked to expand and capture demand while deepening cooperation with distribution partners, including member stores of its membership-based Mizumawari Kobo organization.」

「To strengthen the value provided at showrooms, an important customer touchpoint, the company newly opened the Edogawa Showroom in September 2017, focusing on renovations in the Tokyo metropolitan area. It also held events at its now 103 showrooms nationwide and worked to expand and capture demand while deepening cooperation with distribution partners, including member stores of its membership-based Mizumawari Kobo organization.」

「To strengthen the value provided at showrooms, an important customer touchpoint, the company newly opened the Edogawa Showroom in September 2017, focusing on renovations in the Tokyo metropolitan area. It also held events at its now 103 showrooms nationwide and worked to expand and capture demand while deepening cooperation with distribution partners, including member stores of its membership-based Mizumawari Kobo organization.」

「To strengthen the value provided at showrooms, an important customer touchpoint, the company newly opened the Edogawa Showroom in September 2017, focusing on renovations in the Tokyo metropolitan area. It also held events at its now 103 showrooms nationwide and worked to expand and capture demand while deepening cooperation with distribution partners, including member stores of its membership-based Mizumawari Kobo organization.」

「In sales, the company held events at 102 showrooms nationwide and worked to expand and capture demand while deepening cooperation with distribution partners, including member stores of its membership-based Mizumawari Kobo organization.」

「In sales, to strengthen the value provided at showrooms, an important customer touchpoint, the company opened Cleanup Kitchen Town Nagoya as its flagship showroom for the Chubu region in October 2016. It also held fairs at 102 showrooms nationwide and focused on effective sales activities by working with distribution partners, including member stores of its membership-based Mizumawari Kobo organization, to stimulate renovation demand.」

「In sales, to strengthen the value provided at showrooms, an important customer touchpoint, the company opened Cleanup Kitchen Town Nagoya as its flagship showroom for the Chubu region in October 2016. It also held fairs at 102 showrooms nationwide and worked to expand and capture demand while deepening cooperation with distribution partners, including member stores of its membership-based Mizumawari Kobo organization.」

「In sales, to strengthen the value provided at showrooms, an important customer touchpoint, the company opened Cleanup Kitchen Town Nagoya as its flagship showroom for the Chubu region in October 2016. It also held fairs at 102 showrooms nationwide and worked to expand and capture demand while deepening cooperation with distribution partners, including member stores of its membership-based Mizumawari Kobo organization.」

「In sales, to strengthen the value provided at showrooms, an important customer touchpoint, the company held events at 102 showrooms nationwide and worked to expand and capture demand while deepening cooperation with distribution partners, including member stores of its membership-based Mizumawari Kobo organization.」

「To strengthen the value provided at showrooms, an important customer touchpoint, the company opened Cleanup Kitchen Town Tokyo as its flagship showroom for the Tokyo metropolitan area in October 2015, relocated and newly built 6 showrooms, and completely renovated 6 others.」