Supply Resumption and Continued Showroom Operations During the COVID-19 Pandemic
First written in FY2020. 8 of 14 entries say "Restated". Latest entry: FY2025.
The whole theme swung hardest in 2025: 2 of 11 companies on the "Worse" side.
37 other companies' latest entry also says "Restated".
- FY2025RestatedAnnual report
「At its showrooms, the Company works to enable customers to experience its products safely and with peace of mind by encouraging advance reservations and thoroughly implementing infection-prevention measures. It also conducts sales activities using enhanced web content such as online consultations, which customers can access directly from home or elsewhere, and the online showroom, which provides a simulated showroom tour.」
The Company continues showroom operations with infection-prevention measures and advance reservations, while diversifying customer touchpoints through online consultations and the online showroom. - FY2024-Q3RestatedAnnual report
「To enhance the value provided at its showrooms, the Company continued working to provide web content such as online consultations, which customers can access directly from home or elsewhere, and the online showroom, which provides a simulated showroom tour.」
The company continues to diversify customer touchpoints through online consultations and online showrooms. - FY2024-Q2RestatedAnnual report
「We have also continued to provide web content such as “online consultations,” which allow customers to consult directly from home or elsewhere, and “online showrooms,” which offer a virtual showroom-viewing experience, in order to enhance the value provided at showrooms, an important customer touchpoint.」
The Company continues diversifying customer touchpoints by combining showrooms with online consultations and the online showroom. - FY2023RestatedAnnual report
「At its showrooms, the Company works to enable customers to experience its products safely and with peace of mind by encouraging advance reservations and thoroughly implementing infection-prevention measures. It also conducts sales activities using enhanced web content such as online consultations, which customers can access directly from home or elsewhere, and the online showroom, which provides a simulated showroom tour.」
The Company continues showroom operations with infection-prevention measures and advance reservations, while diversifying customer touchpoints through online consultations and the online showroom. - FY2023-Q3RestatedAnnual report
「At 102 showrooms nationwide, the Company encouraged advance reservations and thoroughly implemented infection-prevention measures so that customers could experience its products safely and with peace of mind. It also worked to provide web content such as online consultations, which customers can access directly from home or elsewhere, and the online showroom, which provides a simulated showroom tour.」
The Company continues showroom operations with infection-prevention measures and advance reservations, while diversifying customer touchpoints through online consultations and the online showroom. - FY2023-Q1RestatedAnnual report
「In sales, the Company worked to enable customers to experience its products safely and with peace of mind at 102 showrooms nationwide by encouraging advance reservations and thoroughly implementing infection-prevention measures. It also expanded web content such as online consultations, which customers can access directly from home or elsewhere, and the online showroom, which provides a simulated showroom tour.」
At 102 showrooms nationwide, the Company continued implementing infection-prevention measures and advance reservations, while also continuing to expand online consultations and the online showroom. - FY2022RestatedAnnual report
「At its showrooms, the Company continues sales activities through online consultations using web content, while enabling customers to experience its products safely and with peace of mind after thoroughly implementing infection-prevention measures.」
The Company continues diversifying customer touchpoints through showroom operations with infection-prevention measures and online consultations. - FY2022-Q3RestatedAnnual report
「The Company expanded web content such as online consultations, which customers can access directly from home or elsewhere, and the online showroom, which provides a simulated showroom tour.」
As measures to diversify customer touchpoints during the pandemic, the Company continues to expand online consultations and the online showroom. - FY2022-Q2AdvancedAnnual report
「At 102 showrooms nationwide, the Company encouraged advance reservations and thoroughly implemented infection-prevention measures so that customers could experience its products safely and with peace of mind. It also expanded web content such as online consultations, which customers can access directly from home or elsewhere, and the online showroom, which provides a simulated showroom tour.」
At 102 showrooms nationwide, the Company continued encouraging reservations and implementing infection-prevention measures, and moved into the stage of expanding online consultations and the online showroom. - FY2022-Q1AdvancedAnnual report
「To diversify customer touchpoints, the Company added Kitchen Town, its flagship showroom, to the 360° Virtual Experience on the online showroom, which opened in October 2020, further expanding its content.」
As a measure to diversify customer touchpoints during the pandemic, the Company added Kitchen Town to the online showroom's 360° Virtual Experience and moved into the content-expansion stage. - FY2021AdvancedAnnual report
「In this environment, the Group focused on various measures to minimize the impact of COVID-19 on its business performance, including diversifying customer touchpoints and implementing company-wide cost-control initiatives.」
The Company disclosed in its annual filing that it was diversifying customer touchpoints and implementing company-wide cost-control initiatives to contain the impact of the infection. - FY2021-Q3AdvancedAnnual report
「In sales, the Company has enabled customers to experience its latest products safely and with peace of mind at 102 showrooms nationwide by encouraging advance reservations and thoroughly implementing infection-prevention measures. It also expanded its web content, including the online showroom, and continued disseminating information via the internet.」
Showroom operations continued with infection-prevention measures and advance reservations, while the online showroom progressed from the preparation stage to expansion and information-distribution initiatives. - FY2021-Q2AdvancedAnnual report
「In sales, at its 102 showrooms nationwide, important customer touchpoints, the company carefully implemented infection-control measures and encouraged customers to make reservations in advance so they could experience its latest products safely and securely. It also proceeded with preparations for new web content, the “Online Showroom,” which provides a virtual showroom experience.」
Showroom operations continued with infection-prevention measures and advance reservations, and the Company moved into the preparation stage for a new online showroom. - FY2020First statedAnnual report
「Although delivery delays and other issues affected some products, supply was gradually resumed, and as of June 2020, the Company expected to resume supply of all affected products. In addition, temporary closures at some showrooms since April 2020 ended following the lifting of the state of emergency, and operations resumed with infection-prevention measures in place.」
The Company described the resumption of supply following delivery delays, the temporary closure of showrooms from April 2020, and the resumption of operations with infection-prevention measures as specific business-continuity measures.