Solution-Based Sales Focused on In-Store Sales
First written in FY2017. 12 of 20 entries say "Restated". Latest entry: 2026-08-05.
2 other companies' latest entry also says "Advanced".
- 2026-08-05AdvancedEarnings
「The Company focused on seamless customer services, including promotional initiatives linked to physical stores, styling proposals by sales staff and in-store pickup services.」
The Company is continuing and further developing promotions linking stores and e-commerce, proposals by sales staff and in-store pickup services. - FY2026AdvancedAnnual report
「As key initiatives, we opened 5 stores, including REGAL Yaechika, as new concept stores for REGAL, including franchise stores, and 5 stores under R+PLUS (R+PLUS REGAL CORPORATION), a new brand-curated format.」
The company has translated its focus on consultative sales and stronger customer touchpoints into OMO, styling proposals by sales staff, integration of membership programs, concept stores, and new store formats. - FY2025AdvancedAnnual report
「We focused on seamless customer services, including promotional initiatives linked to physical stores, orders placed through staff styling via web content, and a service allowing customers to pick up web orders at physical stores. Orders placed through staff styling accounted for 44.7% of total order value,」
The company is translating consultative sales into OMO initiatives, with orders placed through sales-staff styling accounting for 44.7% of online order value. - FY2025-H1AdvancedAnnual report
「In the footwear retail business, we focused on expanding customer touchpoints and improving the customer experience through OMO initiatives, including styling and product recommendations from sales staff via web content, promotional proposals during peak-demand periods, and information sharing with customers via social media.」
The company is translating consultative sales into OMO initiatives by advancing customer touchpoints and the customer experience through web proposals from sales staff, peak-season promotions, and information sharing via social media. - FY2024AdvancedAnnual report
「As measures to improve brand and shop loyalty and strengthen customer awareness and touchpoints, we distributed web content such as “REGAL SHOES ‘Visit’” and “THE SHOES FOR LIFE” through owned media, while also focusing on acquiring new customers.」
The Group has advanced its measures to strengthen customer touchpoints into the distribution of specific owned-media and web content and the acquisition of new customers. - FY2024-Q3RestatedAnnual report
「In the shoe retail business, we focused on expanding customer touchpoints and improving customer experience value by promoting an omnichannel strategy, including styling and product proposals through web content, promotional proposals during peak demand periods, and information sharing with customers through social media.」
The Group continues to pursue an omnichannel strategy, expand customer touchpoints and improve customer experience value through web content, promotional proposals during peak demand periods and information sharing via social media. - FY2024-Q2RestatedAnnual report
「In the shoe retail business, we focused on expanding customer touchpoints and improving customer experience value by promoting an omnichannel strategy, including styling and product proposals through web content, promotional proposals during peak demand periods, and information sharing with customers through social media.」
The Group continues its policy of pursuing an omnichannel strategy and improving customer experience value through web content, social media, and product and promotional proposals. - FY2024-Q1RestatedAnnual report
「We focused on expanding customer touchpoints and improving customer experience value by promoting an omnichannel strategy, including styling and product proposals through web content, promotional proposals for the rainy season, and information sharing with customers through social media.」
The Group continues its proposal-based sales policy of enhancing customer touchpoints and customer experience value through digital content, social media and product proposals. - FY2023-Q3RestatedAnnual report
「We focused on promoting digital marketing and actively implemented promotional measures such as styling and product proposals and sharing information with customers through our products, working to build a business model focused on improving customer experience value and in-store sales.」
The Group continues its policy of focusing on customer experience value and in-store sales through digital marketing, styling and product proposals, and information sharing with customers. - FY2023-Q2ReframedAnnual report
「We focused on promoting digital marketing, actively implementing promotional measures such as styling and product proposals and sharing information with customers through our products, using owned media as well as various social media platforms, and worked to build a business model focused on improving customer experience value and in-store sales.」
Proposal-based sales focused on customer experience value and in-store sales have been made more concrete through digital marketing using owned media and social media. - FY2023-Q1RestatedAnnual report
「We have worked to build a business model that emphasizes improving customer experience value and in-store sales by developing products, promotional initiatives and stores that respond appropriately and swiftly to customer needs and changes in lifestyles.」
The Group continues its policy of enhancing customer touchpoints and customer experience value through responses to customer needs, promotional measures and store development, with a focus on in-store sales. - FY2022AdvancedAnnual report
「We will seek to build a business model that focuses on improving customer experience value and in-store sales.」
The Group explicitly presents its previous initiatives to expand customer touchpoints and conduct proposal-based sales as a business model focused on customer experience value and in-store sales. - FY2020RestatedAnnual report
「In the shoe wholesale business, we focused on initiatives to expand and strengthen points of contact with customers, transcending the traditional boundaries between wholesale and retail to respond to changing customer purchasing behavior.」
The Group continues to expand and strengthen points of contact with customers across the boundaries between wholesale and retail. - FY2020-Q2RestatedAnnual report
「In the shoe wholesale business, we focused on initiatives to expand and strengthen points of contact with customers, transcending the traditional boundaries between wholesale and retail to respond to changing customer purchasing behavior.」
The Group continues to expand and strengthen points of contact with customers across the boundaries between wholesale and retail. - FY2020-Q1RestatedAnnual report
「In the shoe wholesale business, we focused on initiatives to expand and strengthen points of contact with customers, transcending the traditional boundaries between wholesale and retail to respond to changing customer purchasing behavior.」
The Group continues to expand and strengthen points of contact with customers across the boundaries between wholesale and retail. - FY2019-Q3RestatedAnnual report
「As measures to strengthen points of contact with customers, and to secure sales floors at large GMS stores and department stores, which have been trending downward, we operate “Camelot,” concession-based sales floors proposed by our shoe wholesale subsidiary, primarily at GMS stores (49 locations), and “Fit In” shop-in-shops in department stores (3 locations).」
The Group continues to expand and strengthen points of contact with customers across the boundaries between wholesale and retail, operating 49 Camelot locations and 3 Fit In locations. - FY2019-Q2RestatedAnnual report
「In the shoe wholesale business, we focused on initiatives to expand and strengthen points of contact with customers, transcending the traditional boundaries between wholesale and retail to respond to changing customer purchasing behavior. / We operate “Camelot,” concession-based sales floors proposed by our shoe wholesale subsidiary, primarily at GMS stores (49 locations), and “Fit In” shop-in-shops in department stores (3 locations).」
The Group continues to expand and strengthen points of contact with customers across the boundaries between wholesale and retail, operating 49 Camelot locations and 3 Fit In locations. - FY2019-Q1RestatedAnnual report
「Viewing information from customers at stores as our greatest asset, we will develop stores and propose products and promotions that respond to diversifying customer needs through information sharing and coordination among divisions」
The Group continues store development and product and promotional proposals through the sharing of information from in-store customers and coordination among divisions. - FY2018RestatedAnnual report
「We will create new markets by developing products and proposing store concepts that respond appropriately and promptly to changes in customer needs and lifestyles.」
The Group continues product development and store proposals that respond to changes in customer needs and lifestyles. - FY2017First statedAnnual report
「We will continue proposal-based sales activities by acting as a partner to customers and jointly considering measures to address their issues.」
The Group has set out partner-oriented, proposal-based sales activities that jointly address customers’ issues.