Non-face-to-face and contactless communications and services using personal data
First written in FY2021. 3 of 5 entries say "Advanced", first in FY2022. Latest entry: 2026-11-09.
2 other companies' latest entry also says "Reframed".
- 2026-11-09ReframedResults presentation
「「業務代行」から「業務変革支援」へビジネスモデルを変革」
情報サービスBPOの位置付けが、業務代行からBPR支援、データ・AI活用を含む業務変革支援へ改めて示された。 - FY2026AdvancedAnnual report
「In the information business, we are strengthening efforts to shift the business focus from printing to non-printing operations centered on information processing services, and are focusing on developing and providing high-quality services, including IP-based initiatives, corporate education programs and health management support services.」
The rollout of non-face-to-face services has expanded into information processing services, including education programs for businesses and health management support services. - FY2024-Q2AdvancedAnnual report
「In the education field, the company pursued new business development, including the launch of a website providing learning content to companies and local governments.」
Initiatives in online education and non-face-to-face services have progressed to the concrete development of services, including the launch of a website featuring learning content for companies and local governments. - FY2022AdvancedAnnual report
「In education, we will expand orders through comprehensive proposals that create new customer experiences, including by providing an instructor platform that supports online learning. In sales promotion support, we will expand orders by providing live-streaming services and digital content in stores. In business support, we aim to expand the business through services that contribute to better lives for consumers, including corporate health management services and the joint development of a prepaid card payment platform for older people.」
The direction of non-face-to-face and contactless communications and the use of personal data has taken concrete form in education, live streaming, corporate health management and payment services for older people. - FY2021First statedAnnual report
「The information security division will expand BPO service sales while combining them with secure digital solutions, and will promote the expansion of services using personal data, including account-opening applications with online identity verification and healthcare solutions for businesses.」
For the first time, specific measures were presented to combine BPO with secure digital solutions and expand the service scope to account-opening applications with online identity verification and healthcare solutions for businesses.