Customer Information Leakage and Information Security
First written in FY2016. 2 of 4 entries say "Mitigated", first in FY2017. Latest entry: FY2024.
The whole theme swung hardest in 2026: 13 of 71 companies on the "Worse" side.
- FY2024MitigatedAnnual report
「We have implemented measures to prevent access by anyone other than authorized users, including setting access permissions for critical data, controlling the use of external storage media on business devices, and restricting connections to the internal environment from devices other than company-designated devices.」
As measures against the risk of customer-information leakage, the company details controls over access permissions, external storage media and connecting devices, as well as contractor management, employee training and internal audits. - FY2019RestatedAnnual report
「We established a personal information protection management system compliant with the Personal Information Protection Management System—Requirements (JIS Q 15001), applied to the Japan Institute for Promotion of Digital Economy and Community (JIPDEC) for the Privacy Mark in August 2006, obtained the mark, and have renewed it regularly ever since.」
The company continues to implement information-management measures including regular renewal of the Privacy Mark, digitization and centralized management through its customer-management system, and checks of contractors. - FY2017MitigatedAnnual report
「We established a personal information protection management system compliant with the Personal Information Protection Management System—Requirements (JIS Q 15001), applied to the Japan Institute for Promotion of Digital Economy and Community (JIPDEC) for the Privacy Mark in August 2006, obtained the mark, and have renewed it regularly ever since.」
The company details information-leakage controls including regular renewal of the Privacy Mark, the digitization and centralized management of customer information, and advance checks and on-site inspections of contractors. - FY2016First statedAnnual report
「If customer data were to be leaked externally, unauthorized use of customers' personal information and other consequences could occur. If the incident became a social issue, the resulting deterioration in our corporate group's brand and image could have a material impact on business activities and performance.」
The company identifies the external leakage of customer data and the potential impact on its brand and performance as risks.