Transfer of the Online Supermarket Business and Improved Convenience

「In the net supermarket business, we expanded the number of orders and improved operating efficiency by increasing the number of hubs, raising sales to 135.2% of the year-earlier period.」

「In the internet sales business, we established net supermarket hubs at 4 stores, aiming to increase order volumes and shorten delivery times. Sales reached 102.0% of the year-earlier period.」

「In the internet sales business, we established net supermarket hubs at 4 stores, aiming to increase order volumes and shorten delivery times. Sales increased to 105.9% of the year-earlier period.」

「In the internet sales business, we established a new net supermarket hub at AEON Otaru, aiming to increase order volumes and shorten delivery times. Sales increased to 106.0% of the year-earlier period.」

「In the internet sales business, the establishment of fulfilment sites at 2 online supermarkets increased order volumes, with revenue reaching 120.6% of the previous fiscal year.」

「In the internet sales business, we established 2 new net supermarket hubs by the end of the second quarter and expanded the product range at all hubs, including seafood, deli and frozen products. This increased order volumes, and sales grew to 118.7% of the year-earlier period.」

「In the internet sales business, we established new net supermarket hubs at AEON Tomakomai and AEON Sapporo Naebo. The resulting increase in order volumes and shorter delivery times raised sales to 112.4% of the year-earlier period.」

「In April, we established a new online supermarket fulfilment site at Aeon Tomakomai, increasing order volumes and shortening delivery times, which drove revenue up to 111.6% of the prior-year period.」

「In the online supermarket business, we prepared the operating environment for increasing order volumes, including by digitising work processes to accommodate higher demand, resulting in revenue reaching 119.3% of the previous fiscal year.」

「In the online supermarket business, we prepared the operating environment for increasing order volumes, including by digitising work processes, resulting in revenue rising to 121.7% of the prior-year period.」

「The online supermarket performed well, with the number of users increasing as new memberships grew, and revenue reaching 121.7% of the prior-year period.」

「The online supermarket performed well, with the number of users increasing as new memberships grew, and revenue reaching 115.2% of the prior-year period.」

「In the online supermarket business, to accommodate new lifestyles, we launched doorstep delivery and worked to increase order volumes by improving system functionality and the layout of work areas. As a result, revenue reached 132.3% of the previous fiscal year.」

「In the online supermarket business, we launched a service for handing over products at customers' doorsteps and worked to increase order volumes through system improvements and enhancements to the layout of work areas.」

「Revenue in the internet sales business rose substantially to 153.4% of the prior-year period. Within this, demand for the online supermarket increased as the COVID-19 pandemic spread, and we improved the digital picking system to accommodate higher order volumes, resulting in online supermarket revenue rising to 141.7% of the prior-year period.」

「In the internet sales business, we reviewed the listing of fresh products on the online supermarket and reduced out-of-stock items, resulting in revenue reaching 105.3% of the previous fiscal year.」

「We launched a service allowing products ordered online to be collected at 53 Aeon and My Basket stores, establishing an operating structure linking online channels with physical stores.」

「Under the Online Supermarket service, customers can collect purchased items at stores in Sapporo, including general merchandise stores and small-format supermarkets such as My Basket.」

「As part of the digital shift, one of the policies for the fiscal year, we began distributing the Shopping App in March, enabling customers to obtain special shopping offers and coupons on their smartphones. In July, we launched a store pickup service that allows online supermarket purchases to be collected at designated stores in Sapporo. As a result, customers embraced the improved convenience created by integrating digital services with physical stores, and online supermarket revenue rose to 107.0% of the prior-year period.」

「In the online supermarket business, improvements to systems designed around customers, including raising the maximum number of orders accepted per day, lifted revenue to 114.9% of the previous fiscal year, enabling both businesses to achieve double-digit growth.」

「In the online supermarket business, we promoted the centralisation of fulfilment operations at centres, increased the maximum number of orders accepted and expanded the areas handling pharmaceuticals. As a result, revenue rose to 121.1% of the prior-year period, contributing to higher operating profit in both businesses.」

「In the online supermarket business, we pursued system upgrades and improvements to work processes inside fulfilment centres. In the general merchandise store business, we advanced the introduction of in-store communication equipment capable of simultaneously broadcasting to multiple employees, labour-saving food preparation and cleaning equipment, and self-checkout registers, with the aim of improving labour productivity.」

「We also continued to achieve steady growth, with online supermarket revenue reaching 125.8% of the previous fiscal year, following the redesign of the shopping page and the introduction of electronic money WAON payments.」

「We also worked to improve visibility and usability by redesigning the website and adapting it for smartphones. These initiatives drove online supermarket revenue up to 127.4% of the prior-year period.」

「In the online supermarket business, we strengthened online promotions to increase new memberships and improved the website to provide more intuitive functionality from the customer's perspective. We also proposed products in line with 52-week merchandising and linked our offerings with sales campaigns at general merchandise stores, including Customer Appreciation Days and Tuesday Markets. As a result, online supermarket revenue reached 127.8% of the prior-year period and existing-store revenue reached 114.9%, substantially exceeding the prior year's results. In September, we expanded into the Hakodate area, creating prospects for further revenue growth as the business expands.」

「In the online supermarket business, in addition to higher revenue from taking over the online supermarket operations of the transferred stores, we undertook a major redesign of the landing page to improve customer usability and visibility. As a result, revenue reached 114.0% of the prior-year period on an existing-store basis, and our efforts to improve customer satisfaction are steadily producing results.」