Full-scale implementation of an online booking system for the relaxation salon
First written in FY2019. 12 of 15 entries say "Advanced", first in FY2020-Q1. Latest entry: FY2024-Q1.
No other company in this theme has enough history to compare yet.
- FY2024-Q1AdvancedAnnual report
「In addition, the utilization rate of online bookings increased, contributing to improved staff productivity.」
The online booking utilization rate increased, contributing to improved staff productivity. - FY2023AdvancedAnnual report
「In addition, the online booking system was upgraded to improve convenience, resulting in more bookings and shorter intervals between visits.」
The online booking system was expanded, resulting in more bookings and shorter intervals between visits. - FY2023-Q3AdvancedAnnual report
「In addition, utilization of the online booking system for treatment appointments increased further, advancing efficiency improvements.」
Utilization of the online booking system increased further, advancing efficiency improvements in salon operations. - FY2023-Q2AdvancedAnnual report
「In addition, enhancing the content of the online booking system increased booking utilization and improved operating efficiency. Despite an ongoing staff shortage due to childcare leave and other factors, sales increased 6.6% year on year.」
The company enhanced the content of the online booking system, leading to higher booking utilization and improved operating efficiency. Salon sales also increased 6.6% year on year. - FY2022AdvancedAnnual report
「Meanwhile, utilization of the online booking system increased steadily, contributing to higher sales and improved operating efficiency. Accompanied by an increase in customer visits, sales rose 15.4% from the previous fiscal year.」
Higher utilization of the online booking system contributed to increased sales and improved operating efficiency, and salon sales rose 15.4% from the previous fiscal year. - FY2022-Q2AdvancedAnnual report
「In addition, the increase in utilization of the online booking system enabled the company to improve operating efficiency.」
Utilization of the salon's online booking system increased, leading to greater operating efficiency. - FY2022-Q1AdvancedAnnual report
「In addition, as utilization of the online booking system increased, sales for the quarter rose 168.6% year on year, partly reflecting the rebound from the sharp decline in sales in the same quarter of the previous year, when nearly all stores were temporarily closed in April and May due to the state of emergency.」
Utilization of the relaxation salons' online booking system increased further, and quarterly sales rose 168.6% year on year, including the rebound from the closures in the same quarter of the previous year. - FY2021RestatedAnnual report
「The company will also make further use of the online booking system, for which demand has increased during the COVID-19 pandemic, strengthen the provision of information and seek to increase the number of new customers.」
The company continues to pursue a policy of making further use of the online booking system to strengthen information provision and acquire new customers. - FY2021-Q3AdvancedAnnual report
「Although customer numbers declined and many stores operated shorter hours amid the COVID-19 pandemic, the relaxation salon business worked to increase use of its online reservation system. Utilization rose, and the system came to account for more than 40% of revenue.」
Utilization of the online booking system increased further, reaching more than 40% of sales. - FY2021-Q2AdvancedAnnual report
「In particular, utilization of the online booking system increased, contributing to sales.」
Utilization of the salon's online booking system increased further, contributing to sales. - FY2020AdvancedAnnual report
「Meanwhile, the online reservation system became fully operational, contributing to new customer acquisition and efficiency gains amid staff shortages.」
The system progressed from experimental implementation at some stores to full-scale operation, contributing to new customer acquisition and improved operating efficiency. - FY2020-Q3RestatedAnnual report
「The online reservation system performed well, accounting for approximately 30% of both revenue and customer numbers.」
Use of the online booking system continued to expand, accounting for approximately 30% of both total sales and customer visits. - FY2020-Q2AdvancedAnnual report
「Meanwhile, utilization increased, with the online reservation system accounting for approximately 30% of revenue, contributing to improved operating efficiency, greater salon awareness, and the acquisition of new customers.」
Utilization of the online booking system introduced experimentally increased to account for approximately 30% of sales, contributing to improved operating efficiency and the acquisition of new customers. - FY2020-Q1AdvancedAnnual report
「Although utilization of the online booking system at the relaxation salon business has been increasing,」
The company stated that utilization of the online booking system, which had been introduced experimentally at some stores, was increasing, indicating growing adoption. - FY2019First statedAnnual report
「In addition, the experimental introduction of an online booking system at some stores led to an increase in new customers and higher visit frequency among existing customers at the participating stores.」
The experimental introduction at some stores confirmed increases in new customers and visit frequency among existing customers, and full-scale implementation is positioned as a measure to address these issues going forward.