Risk of failing to meet customer needs due to rapid changes in IT technology
First written in FY2020. 3 of 5 entries say "Mitigated", first in FY2021. Latest entry: FY2026.
The whole theme swung hardest in 2026: 13 of 47 companies on the "Worse" side.
6 other companies' latest entry also says "Mitigated".
- FY2026MitigatedAnnual report
「In response, the company established the DX Committee as a cross-functional organization under the direct authority of the president and is working to quickly build an internal DX framework. It is also promoting capital investment through substantial budget allocations and improving employee literacy through training to develop a framework capable of responding to rapid technological innovation and meeting customer needs.」
The company has translated its response to rapid changes in IT technology into concrete measures involving the DX Committee, capital investment, employee training and the use of AI. - FY2023-Q2MitigatedAnnual report
「As part of its new personnel development initiatives, the company launched a digital talent development program to improve IT knowledge.」
As a measure to address rapid changes in IT technology, the company launched a digital talent development program and put concrete initiatives in place to improve IT knowledge throughout the company. - FY2022RestatedAnnual report
「In response, the company established the cross-functional DX Committee under the direct authority of the president and is working to quickly build an internal DX framework. It is also promoting capital investment through a substantial budget allocation to develop a framework capable of responding to rapid technological innovation and meeting customer needs.」
The company is reaffirming its response to changes in IT technology through the DX Committee under the direct authority of the president, substantial budget allocations and capital investment. - FY2021MitigatedAnnual report
「In response, the company established a cross-functional organization under the direct authority of the president to quickly build an internal DX framework and began operations led by that department. It is also developing a framework capable of responding to rapid technological innovation by allocating a substantial budget and formulating a capital investment plan.」
To address the risk that IT technology may not meet customer needs, the company established a cross-functional DX organization under the direct authority of the president and formulated budget and capital investment plans. - FY2020First statedAnnual report
「The group uses IT in its operations, but rapid technological innovation could cause the IT technologies it uses to fail to adequately meet customer needs.」
The company has newly disclosed the possibility that the technologies it uses may no longer meet customer needs due to rapid innovation in IT technology.