Increasing sales and profits by focusing on customer satisfaction, customer acquisition, and competitiveness
First written in FY2016. 24 of 31 entries say "Restated". Latest entry: 2026-11-06.
No other company in this theme has enough history to compare yet.
- FY2026RestatedAnnual report
「Under its corporate philosophy that “everything is for our customers and employees,” the company continues to pursue further improvements in the fundamental value of its brand concept and QSCA (quality, service, cleanliness and atmosphere), based on a return to the roots of the food-service business.」
The company reaffirms the direction of its existing corporate philosophy, QSCA and customer value enhancement as “a return to the roots of the food-service business” and further improvement in the fundamental value of its brand concept and QSCA. - FY2026-H1ReframedAnnual report
「Against this backdrop, under its corporate philosophy that “everything is for our customers and employees,” the company has adopted “a return to the roots of the food-service business” as its basic policy and is pursuing initiatives to reassess the fundamental value of food.」
The company expresses its existing focus on improving customer satisfaction, QSCA and the value it provides through the basic policy of “a return to the roots of the food-service business” and reassessing the fundamental value of food. - FY2025RestatedAnnual report
「Based on its corporate philosophy that “everything is for our customers and employees,” the company will fundamentally review its brand concept and QSCA (quality, service, cleanliness and atmosphere) and further deepen their underlying principles.」
The company reaffirms its existing policy of enhancing customer and corporate value by fundamentally reviewing its corporate philosophy, brand concept and QSCA and deepening their underlying principles. - FY2025-H1RestatedAnnual report
「Against this backdrop, the company continues, under its corporate philosophy that “everything is for our customers and employees,” to enhance the value it provides to customers by reviewing its operations in line with the reconfiguration of its brand concept and QSCA, thoroughly managing store hygiene, and stabilizing the working environment by filling staffing needs through increased recruitment, while providing a variety of dishes and a high level of service that are difficult to experience at home, so that customers can say, “That was fun and delicious.”」
Under its corporate philosophy, the company continues its existing policy of enhancing customer value through the reconfiguration of its brand concept and QSCA, operational reviews, hygiene management and increased recruitment. - FY2024-Q2RestatedAnnual report
「Against this backdrop, the company continues to enhance QSCA (quality, service, cleanliness and atmosphere) under its corporate philosophy that “everything is for our customers and employees,” and strives to delight customers by providing a variety of dishes and a high level of service that are difficult to experience at home, so that they can say, “That was fun and delicious.”」
Under its corporate philosophy, the company continues its existing policy of improving customer satisfaction through QSCA, its food and service. - FY2024-Q1RestatedAnnual report
「Against this backdrop, the company continues to enhance QSCA (quality, service, cleanliness and atmosphere) under its corporate philosophy that “everything is for our customers and employees,” and strives to delight customers by providing a variety of dishes and a high level of service that are difficult to experience at home, so that they can say, “That was fun and delicious.”」
Under its corporate philosophy, the company continues its existing policy of improving customer satisfaction through QSCA, its food and service. - FY2023-Q3RestatedAnnual report
「Against this backdrop, the company continues to enhance QSCA (quality, service, cleanliness and atmosphere) under its corporate philosophy that “everything is for our customers and employees,” and strives to delight customers by providing a variety of dishes and a high level of service that are difficult to experience at home, so that they can say, “That was fun and delicious.”」
Under its corporate philosophy, the company continues to pursue higher customer satisfaction through QSCA, its food and service. - FY2023-Q2RestatedAnnual report
「Against this backdrop, the company continues to enhance QSCA (quality, service, cleanliness and atmosphere) under its corporate philosophy that “everything is for our customers and employees,” and strives to delight customers by providing a variety of dishes and a high level of service that are difficult to experience at home, so that they can say, “That was fun and delicious.”」
Under its corporate philosophy, the company continues its policy of enhancing QSCA and improving customer satisfaction through its food and service. - FY2023-Q1RestatedAnnual report
「Against this backdrop, the company continues to enhance QSCA (quality, service, cleanliness and atmosphere) under its corporate philosophy that “everything is for our customers and employees,” and strives to delight customers by providing a variety of dishes and a high level of service that are difficult to experience at home, so that they can say, “That was fun and delicious.”」
Under its corporate philosophy, the company continues to enhance QSCA and customer satisfaction by providing food and service. - FY2022-Q3RestatedAnnual report
「Against this backdrop, our group continues to enhance QSCA (quality, service, cleanliness and atmosphere) under its corporate philosophy that “everything is for our customers and employees,” and strives to delight customers by providing a variety of dishes and a high level of service that are difficult to experience at home, so that they can say, “That was fun and delicious.”」
Under its corporate philosophy, the company continues to pursue higher QSCA and customer satisfaction through its food and service. - FY2022-Q2RestatedAnnual report
「Against this backdrop, our group continues to enhance QSCA (quality, service, cleanliness and atmosphere) under its corporate philosophy that “everything is for our customers and employees,” and strives to delight customers by providing a variety of dishes and a high level of service that are difficult to experience at home, so that they can say, “That was fun and delicious.”」
The company reaffirms its existing corporate philosophy and goals centered on improving customer satisfaction and service quality, and continues to enhance customer value through QSCA, its menu and service. - FY2022-Q1RestatedAnnual report
「Against this backdrop, our group continues to enhance QSCA (quality, service, cleanliness and atmosphere) under its management philosophy that “everything is for our customers and employees,” and strives to delight customers by providing a variety of dishes and a high level of service that are difficult to experience at home, so that they can say, “That was fun and delicious.”」
The company reaffirms its existing direction of improving customer satisfaction and service quality to restore sales and profit, with QSCA as its focus. - FY2021-Q2RestatedAnnual report
「There have been no material changes to the management policies, management strategies or other matters established by our Group during the six months ended September 30.」
No material changes have been made to the management policies or management strategies, confirming the continuation of the existing policy centered on customer satisfaction, customer attraction and competitiveness. - FY2021-Q1RestatedAnnual report
「There were no material changes to the management policies, management strategies or other matters established by the Group during the cumulative first quarter.」
No material changes have been made to the management policies or management strategies, confirming the continuation of the existing policy centered on increasing sales and profit. - FY2020RestatedAnnual report
「Against this backdrop, our group is pursuing increased sales and profit, driven by higher customer satisfaction, greater customer attraction and stronger competitiveness relative to peers, while developing talent, developing and providing safe, reliable products, restoring the performance of existing stores in our core formats, improving productivity by promoting work-style reform, and addressing environmental issues including passive smoking.」
The company reiterates its existing goal of increasing sales and profit through customer satisfaction, customer attraction and competitiveness, together with the means of achieving it. - FY2020-Q3RestatedAnnual report
「There have been no material changes to the management policies, management strategies or other matters established by our Group during the nine months ended December 31.」
No material changes have been made to the existing management policies or management strategies centered on customer satisfaction, customer attraction and competitiveness. - FY2020-Q2RestatedAnnual report
「There have been no material changes to the management policies, management strategies or other matters established by our Group during the six months ended September 30.」
No material changes have been made to the existing management policies or management strategies. - FY2020-Q1RestatedAnnual report
「There were no material changes to the management policies, management strategies or other matters established by the Group during the cumulative first quarter.」
No material changes have been made to the management policies, management strategies or other policies, confirming the continuation of the existing policy centered on customer satisfaction, customer attraction and competitiveness. - FY2019-Q2RestatedAnnual report
「There have been no material changes to the management policies, management strategies or other matters established by our Group during the six months ended September 30.」
No material changes have been made to the management policies, management strategies or other policies, confirming the continuation of existing policies, including the aim of increasing sales and profit. - FY2018RestatedAnnual report
「Against this backdrop, our group is pursuing increased sales and profit, driven by higher customer satisfaction, greater customer attraction and stronger competitiveness relative to peers, while developing talent, developing and providing safe, reliable products, restoring the performance of existing stores in our core formats, improving productivity by promoting work-style reform, and addressing environmental issues including passive smoking.」
The company reaffirms its goal of increasing sales and profit through improved customer satisfaction, customer attraction and competitiveness, and lists the recovery of existing stores, productivity improvements and environmental initiatives as means of achieving it. - FY2017RestatedAnnual report
「Against this backdrop, our group is pursuing increased sales and profit, driven by higher customer satisfaction, greater customer attraction and stronger competitiveness relative to peers, while developing talent, developing and providing safe, reliable products, and restoring the performance of existing stores in our core formats.」
The company reiterates its goal of increasing sales and profit through customer satisfaction, customer attraction and competitiveness, and lists talent development, safety and reliability, and the recovery of existing stores as specific initiatives. - FY2016First statedAnnual report
「Against this backdrop, our group is pursuing increased sales and profit, driven by higher customer satisfaction, greater customer attraction and stronger competitiveness relative to peers.」
The company has set a goal of increasing sales and profit by improving customer satisfaction, customer attraction and competitiveness.