Komori
FP Partner (7388) · InitiativeAdvanced

Revamping customer communications through a smartphone app

First written in FY2022. 2 of 3 entries say "Advanced", first in FY2023. Latest entry: FY2024.

3entries
3years
0from disclosures
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How it moved
ProgressHeldSoftenedWorseFirst statedFY2022AdvancedFY2023 – FY20242023: 120232024: 120242025: 12025
Same theme, other companies
Expanding customer touchpoints through financial app integrationsA theme 2 companies write about · 0 as a headwind · 2 as a tailwind

1 other company's latest entry also says "Advanced".

Ridges = years it wrote progress, valleys = years it wrote worse. Most hopeful companies at the back. Drag to turn, scroll to zoom, right-drag to pan. On a phone, two fingers turn and pinch to zoom; one finger scrolls the page.
Full recordFilings, disclosures and news, newest first
  1. FY2024AdvancedAnnual report

    「We will also strengthen customer touchpoints by analyzing existing customers through the CDP and enhancing the functions of マネドクLINE, a communication tool for existing customers.」

    The company plans to enhance the functions of マネドクLINE, released in August 2023, on the assumption that it will be integrated with the CDP.
  2. FY2023AdvancedAnnual report

    「We developed マネドクLINE, using the LINE platform as a communication tool between customers and their assigned sales employees, and released it in August 2023.」

    The previous concept of customer communication through smartphones took concrete shape with the development and August 2023 release of マネドクLINE.
  3. FY2022First statedAnnual report

    「Next, regarding the plan to revamp customer communication through a smartphone app, customer approaches have traditionally been made primarily by our sales employees. With this app, we aim to create an environment in which customers can easily and quickly book meetings at a time of their choosing.」

    The company plans to simplify meeting bookings and customer communication through a smartphone app.
Moved together

"Recruitment of sales employees and expansion of branches and stores" moved the same way as this thread, in the same document, in 2 of its 3 moves.

222222★123456
  1. ★This thread
  2. 1Recruitment of sales employees and expansion of branches and stores2×
  3. 2Acquisition of prospective insurance customers and expansion of corporate partnerships2×
  4. 3No Dividends Paid2×
  5. 4Recurring-revenue platform based on in-force policies and renewal commissions2×
  6. 5In-house sales management system and customer service tools2×
  7. 6Expansion from insurance into investment trusts, home loans and inheritance planning2×

★ is this thread; numbers match the list above. The number on a line is how many documents both moved the same way in; lines between the other threads count the documents they moved together in too. Threads that move together often sit closer.

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Revamping customer communications through a smartphone app | FP Partner Inc. (7388) | Komori