Strengthening measures to prevent customer information leaks and manage personal data
First written in FY2024. 3 of 4 entries say "Advanced", first in FY2025. Latest entry: 2026-07-15.
The whole theme swung hardest in 2026: 13 of 71 companies on the "Worse" side.
- FY2025AdvancedAnnual report
「Through proper information management and transparent disclosure, we will meet the trust placed in us by our stakeholders. By strengthening our information security framework and personal information protection and improving the quality of customer information management and use, we will promote greater awareness of risk management.」
The Company has expanded its approach from individual measures following the customer information leakage incident to a company-wide management policy covering information security, personal information protection, customer information management and use, and information disclosure. - FY2024First statedAnnual report
「i) Complete prohibition of using insurers' transmission and receipt systems for purposes other than those intended; ii) strengthening restrictions on access privileges for customer information; iii) renewed and thorough communication of rules for handling personal information; iv) continued employee training on personal information protection; v) further strengthening awareness of legal and regulatory compliance」
In response to the customer information leakage incident, the Company has, for the first time, specifically listed the prohibition of using systems for unauthorized purposes, stronger access controls, communication of rules, training and enhanced compliance awareness as measures to prevent recurrence.