Customer-oriented business conduct and provision of information and consulting
First written in FY2022-Q3. 7 of 14 entries say "Restated". Latest entry: 2026-10-15.
16 other companies' latest entry also says "Advanced".
- FY2025AdvancedAnnual report
「We will put customers’ interests first and strive to provide careful, accurate information and appropriately ascertain and confirm their needs. Through measures including supporting customers in selecting the most suitable products, improving service quality and standards, and establishing systems for verifying implementation, we will reliably conduct customer-focused business operations and seek to enhance the reliability of our insurance solicitation activities.」
The company has developed its previous customer-focused policy into specific implementation measures under its business improvement plan, including information provision, ascertaining and confirming customer needs, and systems for verifying implementation. - FY2024AdvancedAnnual report
「Obtained certification under the Life Insurance Multi-Insurer Agency Service Quality Assessment Program in February 2024」
The company reports its certification under the Life Insurance Multi-Insurer Agency Service Quality Assessment Program as a track record in its customer-focused business operations and service quality initiatives. - FY2024-Q2RestatedAnnual report
「Going forward, under its customer-focused business policy (fiduciary duty), the company will analyze economic and market conditions and propose insurance products suited to customers through the provision of financial planning.」
The company reconfirms its policy of proposing appropriate products through market analysis and financial planning under its customer-focused business operations. - FY2024-Q1RestatedAnnual report
「Going forward, under its customer-focused business policy (fiduciary duty), the company will analyze economic and market conditions and propose insurance products suited to customers through the provision of financial planning.」
The company reconfirms its policy of continuing to propose appropriate products through market analysis and financial planning under its customer-focused business operations. - FY2023RestatedAnnual report
「Going forward, under its customer-focused business policy (fiduciary duty), the company will provide customers with useful information and consulting services on financial matters.」
The company reconfirms its policy of continuing to provide information and consultation and consulting services based on customer-focused business operations. - FY2023-Q3RestatedAnnual report
「Going forward, under its customer-focused business policy (fiduciary duty), the company will provide customers with useful information and consulting services on financial matters.」
The company reconfirms its policy of continuing to provide information and consultation and consulting services based on customer-focused business operations. - FY2023-Q2RestatedAnnual report
「Going forward, under its customer-focused business policy (fiduciary duty), the company will provide customers with useful information and consulting services on financial matters.」
The company reconfirms its policy of continuing to provide information and consultation and consulting services based on customer-focused business operations. - FY2023-Q1RestatedAnnual report
「Going forward, under its customer-focused business policy (fiduciary duty), the company will continue to provide customers with useful information and consulting services.」
The company reconfirms its policy of continuing to provide information and consulting services based on customer-focused business operations. - FY2022RestatedAnnual report
「Going forward, under its customer-focused business policy (fiduciary duty), the company will continue to provide customers with useful information and consulting services.」
The company reiterates its policy of continuing customer-focused business operations and providing information and consulting services. - FY2022-Q3First statedAnnual report
「Going forward, under its customer-focused business policy (fiduciary duty), the company will continue to provide customers with useful information and consulting services.」
The company explicitly states its customer-focused approach and its policy of continuing to provide information and consulting services.