Shifting management resources to people-focused services through business innovation
First written in FY2022-Q3. 4 of 5 entries say "Advanced", first in FY2022. Latest entry: FY2026.
4 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「To strengthen corporate sales capabilities, we launched an area-branch system in all 12 areas in April 2024, consolidating corporate sales representatives by area. In fiscal 2025, we worked to improve sales efficiency through personnel transfers, talent development and the standardisation of sales promotion targets.」
Operated a system consolidating corporate sales representatives across all 12 areas and advanced sales efficiency through personnel transfers, talent development and standardised sales targets. - FY2025AdvancedAnnual report
「By digitising operations and expanding remote channels, we are working to reduce branch-counter operations by approximately 30% (200,000 hours per year), create staff capacity and shift personnel from administrative departments to sales departments.」
Reduced counter operations by approximately 30%, or 200,000 hours annually, to create sales capacity, while advancing the doubling of corporate sales staff and the shift of personnel from administrative to sales departments. - FY2023AdvancedAnnual report
「We will continue to prioritise initiatives expected to deliver significant cost reductions and link them to the achievement of the Medium-Term Management Plan and further growth.」
Indicated a policy of prioritising initiatives with significant cost-reduction effects and linking operational innovation to the achievement of the Medium-Term Management Plan and growth. - FY2022AdvancedAnnual report
「We will work toward achieving the Medium-Term Management Plan by reallocating management resources to cost reform and the top line.」
Advanced to the stage of linking operational reform to cost reform and reallocating management resources to the top line. - FY2022-Q3First statedAnnual report
「Continue operational innovation and shift management resources toward a human touch」
The policy is to continue operational innovation and shift management resources to personal, face-to-face services for customers.