Expansion of Warranty-Related Outsourced Services and Doc-on Services
First written in FY2017-Q3. 11 of 27 entries say "Softened", first in FY2023-Q1. Latest entry: 2026-07-28.
Entrust moved to the "Worse" side of this theme in 2023.
0 other companies' latest entry also says "Softened".
- FY2026SoftenedAnnual report
「Revenue from the solutions business totaled ¥909.938 million, down 13.0% from the previous fiscal year,」
The solutions business generated revenue of ¥909.938 million, down 13.0% from the previous fiscal year, and the downward revenue trend continues. The shift to guarantee contracts has been cited as a factor behind the decline. - FY2026-H1SoftenedAnnual report
「Revenue from the solutions business totaled ¥485.969 million, down 12.0% year on year,」
Revenue from the solutions business was ¥485.969 million, down 12.0% year on year. Although the rate of decline narrowed slightly from the previous 13.3% year-on-year decline, the downward revenue trend continues. - FY2025-H1SoftenedAnnual report
「For the interim consolidated accounting period, revenue from the guarantee business was ¥4,509.887 million, up 23.5% year on year, while revenue from the solutions business was ¥552.228 million, down 13.3% year on year. Total revenue was ¥5,062.115 million, up 18.0% year on year.」
Revenue from the solutions business was ¥552.228 million, down 13.3% year on year. - FY2024-Q3RestatedAnnual report
「As a result, revenue from the guarantee business was ¥5,645.377 million, revenue from the solutions business was ¥932.540 million, and total revenue was ¥6,577.918 million.」
Revenue from the solutions business was also recognized in the cumulative third quarter ended period following consolidation, and the existing rollout of solution services continued. - FY2023-Q3SoftenedAnnual report
「Revenue from the solutions business totaled ¥1,182.393 million, down 15.9% year on year,」
The solutions business recorded a 15.9% year-on-year decline in revenue, with results weakening further following the revenue decline recorded through the previous fiscal year. - FY2023-Q2SoftenedAnnual report
「Revenue from the solutions business totaled ¥817.764 million, down 13.7% year on year,」
Revenue from the solutions business totaled ¥817.764 million, down 13.7% year on year, turning to a decline after continued revenue growth and stable performance through the previous quarter. - FY2023-Q1SoftenedAnnual report
「Revenue from the solutions business totaled ¥431.661 million, down 10.3% year on year,」
Revenue from the solutions business in the cumulative first quarter ended period was ¥431.661 million, down 10.3% year on year. - FY2022AdvancedAnnual report
「The company plans to expand earnings by promoting DX and pursuing greater efficiency and quality in operations such as screening, notifications of unpaid amounts and receivables management for its rental guarantee-related outsourced services, while actively proposing these services.」
For the guarantee-related outsourced services, the company identified the promotion of DX in screening, notifications of unpaid amounts and receivables management as new concrete measures, in addition to its existing proposal and sales-expansion efforts. - FY2022-Q2RestatedAnnual report
「For the cumulative second quarter ended period, revenue from the guarantee business was ¥1,408.438 million, up 28.8% year on year, while revenue from the solutions business was ¥948.059 million, up 2.6% year on year. Total revenue was ¥2,356.498 million, up 16.8% year on year.」
The solutions business generated revenue of ¥948.059 million, up 2.6% year on year, and the existing rollout of solution services continued. - FY2022-Q1RestatedAnnual report
「Revenue from the solution services business was ¥481.004 million, up 3.7% year on year」
The solution services business generated revenue of ¥481.004 million, up 3.7% year on year, and the existing rollout of solution services continued. - FY2021AdvancedAnnual report
「In the solutions business, revenue increased as the number of cases handled for existing customers rose, although the expansion of the new-customer base was delayed by the impact of the COVID-19 pandemic. Revenue from the solutions business totaled ¥1,909.030 million, up 4.3% from the previous fiscal year.」
Although the expansion of the new-customer base was delayed, the solutions business generated higher revenue as the number of cases handled for existing customers increased. - FY2021-Q2RestatedAnnual report
「Revenue from the solutions business totaled ¥924.194 million, up 7.4% year on year,」
The solutions business generated revenue of ¥924.194 million, up 7.4% year on year, while the rollout of solutions including the C&O service continued. - FY2020AdvancedAnnual report
「In the solutions business, the core C&O (Consulting & Operations) service performed solidly. The company also focused on increasing the number of cases handled by the Insurance Desk service, including by beginning to handle small-amount and short-term insurance.」
In addition to the solid performance of the C&O service, the Insurance Desk service began handling small-amount and short-term insurance, advancing the expansion of its services. - FY2020-Q3RestatedAnnual report
「Revenue from the solutions business remained stable, centered on the solid-performing C&O service, totaling ¥1,304.922 million, up 10.8% year on year,」
The solutions business, centered on the C&O service, remained stable and generated higher revenue year on year. - FY2020-Q2RestatedAnnual report
「Revenue from the solutions business remained stable, centered on the solid-performing C&O service, totaling ¥860.672 million, up 10.2% year on year,」
The solutions business, centered on the C&O service, remained stable and generated higher revenue. - FY2019AdvancedAnnual report
「In the solutions business, the company worked to expand its service lineup, including by increasing the number of contracts for its core C&O (Consulting & Operations) service and providing screening support services. It also focused on increasing the number of cases handled by the Insurance Desk service, a growth area.」
The expansion of the service lineup through the provision of screening support services, in addition to an increase in C&O service contracts, was highlighted. - FY2018RestatedAnnual report
「The company will actively market its guarantee-related outsourced services to other property management companies, providing them individually or in bulk to establish a new earnings pillar. It will also continue efforts to expand sales of the Doc-on service and Insurance Desk service.」
The company continues to pursue a policy of expanding its guarantee-related outsourced services, Doc-on service and Insurance Desk service as earnings pillars. - FY2018-Q3AdvancedAnnual report
「In the solution services business, the company opened and began operating the Yokohama Solution Center after newly undertaking operations related to rental-property applications for tenancy.」
Following the guarantee-related outsourced services, Doc-on service and Insurance Desk service, the company newly undertook rental-property tenancy application operations and opened an operating center for them. - FY2018-Q2RestatedAnnual report
「In guarantee services, revenue from renewal guarantee fees declined as the business shifted toward solution services. However, the guarantee-related outsourced services and Doc-on service within the solution services business performed well, while the Insurance Desk service launched in the previous fiscal year also contributed to revenue.」
The rollout of the guarantee-related outsourced services, Doc-on service and Insurance Desk service and their contribution to revenue have been reaffirmed. - FY2018-Q1RestatedAnnual report
「In addition to steady performance by outsourced guarantee-related services and the Doc-on service within the guarantee and solution services, the Insurance Desk service launched in the previous fiscal year contributed to revenue.」
The continued rollout of the guarantee-related outsourced services, Doc-on service and Insurance Desk service is contributing to revenue. - FY2017RestatedAnnual report
「We are actively pursuing sales activities to make outsourced guarantee-related services provided individually or on a bundled basis to other property management companies a new core source of revenue. The Doc-on service and Insurance Desk service are also progressing steadily, and we will continue working to expand sales.」
The policy of expanding outsourced guarantee-related services, the Doc-on service and the Insurance Desk service as solution offerings remains in place. - FY2017-Q3First statedAnnual report
「In solution services, outsourced guarantee-related services performed steadily, while the Doc-on service derived from guarantee services also performed well.」
The company is expanding outsourced services and the Doc-on service derived from guarantee services as solution offerings.