Securing Talented Personnel and Improving Service Capabilities

「当社グループは、『あらゆる人の幸せに関わる日本一のおもてなし集団』というグループミッションのもと、より多くのお客様におもてなしによって感動を提供するために、引き続き優秀な人材の確保及びサービス力向上、各ブランドのブランド力向上に注力してまいりました。」

「In the bridal and leisure businesses as well, we will seek to improve service capabilities by applying the training expertise, learning systems and hospitality techniques developed in the food-service business.」

「We hired 48 new graduates in April 2026. For the next fiscal year, we plan to hire at least 60 new graduates and will continue to focus on securing outstanding personnel.」

「In order to provide more customers with inspiring experiences through hospitality, we have focused on securing talented personnel, improving service capabilities and strengthening each brand.」

「Against this backdrop, our Group, under its group mission of being “Japan’s leading hospitality group, contributing to the happiness of all people,” has focused on securing talented personnel, improving service capabilities and strengthening the brands of each business in order to provide more customers with memorable experiences through hospitality.」

「We have focused on securing talented personnel, improving service capabilities and strengthening the brands of each business.」

「In order to provide more customers with inspiring experiences through hospitality, we have focused on securing talented personnel, improving service capabilities and strengthening each brand.」

「In order to provide more customers with inspiring experiences through hospitality, we have focused on securing talented personnel, improving service capabilities and strengthening each brand.」

「To further improve service capabilities, the food-service business will hold service workshops for employees, including restaurant managers, to share service principles and methods. At store meetings, we will conduct customer-service role-playing and consider improvements based on the results of mystery-shopping surveys, thereby instilling service awareness in part-time staff as well.」

「Against this backdrop, our Group, under its group mission of being “Japan’s leading hospitality group, contributing to the happiness of all people,” continued to focus on securing talented personnel and improving service capabilities in order to provide more customers with memorable experiences through hospitality, while operating with preventive measures against COVID-19 in place.」

「We have continued to focus on securing talented personnel and improving service capabilities while operating with preventive measures against COVID-19 in place.」

「We have continued to focus on securing talented personnel and improving service capabilities while operating with preventive measures against COVID-19 in place.」

「In order to provide more customers with memorable experiences through hospitality, we will focus on securing talented personnel and improving service capabilities, while implementing measures such as temporary closures and reduced operating hours in accordance with requests from local governments.」