Stabilizing the Business Base Through Non-Covered Services and Diversifying the Customer Base
First written in FY2019. 9 of 16 entries say "Advanced", first in FY2020-Q2. Latest entry: FY2026.
1 other company's latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「However, revenue from insurance-covered services using the medical insurance system and other schemes accounted for 80.5% of total company revenue in the fiscal year ending March 2026, remaining high. Any revision to medical treatment fees or other charges that is unfavorable to the company, or any further intensification of competition, could have a material impact on our operating results and financial position.」
As diversification through non-insurance-covered services and other initiatives continued, the proportion of revenue from insurance-covered services declined from 82.0% in the previous fiscal year to 80.5%, while non-insurance-covered services accounted for 19.5%. - FY2025SoftenedAnnual report
「However, revenue from insurance-covered services using the medical insurance system and other schemes accounted for 82.0% of total company revenue in the fiscal year ended March 2025, remaining high. Any revision to medical treatment fees or other charges that is unfavorable to the company, or any further intensification of competition, could have a material impact on our operating results and financial position.」
While diversification through non-insurance-covered services and other initiatives is continuing, the proportion of revenue from non-insurance-covered services declined from 18.8% in the previous fiscal year to 18.0%. - FY2025-H1AdvancedAnnual report
「Royalty income and other revenue also increased, as did revenue and profit, due to higher treatment fees resulting from the June 2024 revision of medical treatment fees for services provided by acupuncturists, moxibustion practitioners and masseurs, in the same way as the directly operated massage business.」
Royalty income and other franchise revenue, which are revenue sources other than income based on the insurance system, increased as treatment fees rose following the revision of medical treatment fees. - FY2024AdvancedAnnual report
「We will work to establish a stable business base not only through revenue based on the insurance system, but also by diversifying our earnings structure, including royalty income from franchisees, and expanding our customer base through the rollout of services not covered by insurance.」
Diversification through royalty income and other franchise revenue, as well as non-insurance-covered services, is continuing. Non-insurance-covered services accounted for 18.8% of the revenue mix, up from 17.7% in the previous fiscal year. - FY2024-Q3RestatedAnnual report
「Royalty income and other revenue from franchisees also increased as the number of treatments provided by franchisees rose, resulting in higher revenue and higher profit.」
The increase in royalty income and other revenue accompanying the higher number of treatments provided by franchisees was reconfirmed as a revenue source other than income based on the insurance system. - FY2024-Q2RestatedAnnual report
「Royalty income and other revenue from franchisees also increased as the number of treatments provided by franchisees rose, resulting in higher revenue and higher profit.」
The increase in royalty income and other revenue accompanying the higher number of treatments provided by franchisees was reconfirmed as a revenue source other than income based on the insurance system. - FY2024-Q1AdvancedAnnual report
「Royalty income and other revenue from franchisees also increased as the number of treatments provided by franchisees rose, resulting in higher revenue and higher profit.」
The filing states that royalty income and other revenue from franchises, positioned as revenue sources other than income based on the insurance system, increased as the number of treatments provided by franchisees rose. - FY2023AdvancedAnnual report
「We will work to establish a stable business base not only through revenue based on the insurance system, but also by diversifying our earnings structure, including royalty income from franchisees, and expanding our customer base through the rollout of services not covered by insurance.」
Revenue from non-insurance-covered services accounted for 17.7%, up from 16.2% in the previous fiscal year. The policy of diversifying the earnings structure, including royalty income from franchisees, was also reiterated. - FY2022AdvancedAnnual report
「We will work to establish a stable business base not only through revenue based on the insurance system, but also by diversifying our earnings structure, including royalty income from franchisees, and expanding our customer base through the rollout of services not covered by insurance.」
Royalty income from franchisees and non-insurance-covered services were explicitly identified as means of diversifying the earnings structure and customer base. Non-insurance-covered services accounted for 16.2% of the revenue mix. - FY2021-Q3RestatedAnnual report
「Following the mutually agreed termination, effective 30 June 2020, of the business alliance agreement with 星野リゾート, which had provided services including non-insurance-covered massage and SPA services, the massage company-operated business now provides only insurance-covered massage services.」
Following termination of the alliance with Hoshino Resorts, we have reconfirmed that the directly operated business is no longer offering non-insurance-covered services. - FY2021-Q2RestatedAnnual report
「Following the mutually agreed termination, effective 30 June 2020, of the business alliance agreement with 星野リゾート, which had provided services including non-insurance-covered massage and SPA services, the massage company-operated business now provides only insurance-covered massage services.」
Following termination of the alliance with Hoshino Resorts, we have reconfirmed that the directly operated business is no longer offering non-insurance-covered services. - FY2021-Q1SoftenedAnnual report
「Following the mutually agreed termination, effective 30 June 2020, of the business alliance agreement with 星野リゾート, which had provided services including non-insurance-covered massage and SPA services, the massage company-operated business now provides only insurance-covered massage services.」
One specific outlet for diversification through non-insurance-covered services ended, reducing the scope of services offered by the directly operated business to insurance-covered services. - FY2020AdvancedAnnual report
「To avoid excessive dependence on specific systems and businesses, we are working to diversify our services and customer base by launching B2B businesses, including the business alliance with Hoshino Resorts Inc., and by launching services not covered by insurance and therefore not dependent on the medical insurance system. However, revenue from insurance-covered services using the medical insurance system and other schemes accounted for 92.6% of total company revenue in the fiscal year ended March 2020, remaining high. Any revision to medical treatment fees or other charges that is unfavorable to the company, or any further intensification of competition, could have a material impact on our operating results and financial position.」
The proportion of revenue from insurance-covered services declined from 96.2% in the previous fiscal year to 92.6%, while non-insurance-covered services accounted for 7.4%. Diversification through B2B and non-insurance-covered services has progressed, but dependence remains high. - FY2020-Q3AdvancedAnnual report
「Under the business alliance with Hoshino Resorts Inc., we have worked to increase the number of facilities offering our services, including by launching services at RISONARE Atami and RISONARE Nasu, operated by the company, and at HOSHINOYA Kyoto. As a result, our services are now offered at 12 KAI facilities, 3 RISONARE facilities and 1 HOSHINOYA facility operated by the company.」
The number of facilities offering non-insurance-covered services increased to 12 KAI facilities, 3 RISONARE facilities and 1 HOSHINOYA facility, for a total of 16 facilities. - FY2020-Q2AdvancedAnnual report
「Regarding the business alliance with 株式会社星野リゾート, the Company worked to increase the number of facilities where it provides services, including by launching services at Risonare Atami, a new facility operated by the company, and at Hoshinoya Kyoto, also operated by the company. As a result, the facilities operated by the company where the Company provides services comprised 12 Kai facilities, 2 Risonare facilities, and 1 Hoshinoya facility.」
The number of facilities offering non-insurance-covered services has increased, bringing the total number of Hoshino Resorts facilities offering these services to 15. - FY2019First statedAnnual report
「The Company will work to establish a stable business foundation by expanding services not covered by insurance, particularly by entering the luxury segment through services at luxury accommodation facilities and other venues, increasing awareness of the Company and its services as a result, and diversifying its user base.」
The Company has indicated a policy of expanding non-insurance and luxury services to reduce its dependence on the public insurance system.