Chronic Labor Shortage in the Food-Service Industry

「Although companies' hiring appetite in the food-service industry remained higher than in other industries, the effective job-openings-to-applicants ratio began to trend gradually lower, indicating a change in the nature of recruitment demand.」

「While demand for recruitment from companies remains high in the HR business」

「Amid chronic labor shortages, the HR business promotes the flow of talent into the food sector, while the DX business uses technology and data to offset labor shortages.」

「Amid chronic labor shortages, the HR business promotes the flow of talent into the food sector, while the DX business uses technology and data to offset labor shortages.」

「Foot traffic recovered and inbound demand also increased, further raising hiring needs in the food-service industry.」

「In its core HR business, the recovery in foot traffic and the increase in inbound demand have further increased hiring needs in the food-service industry.」

「The main factor was that companies' hiring needs remained solid.」

「The main reasons were that effective job-openings-to-applicants ratios for cooking and customer service and serving occupations recovered to levels comparable to those immediately before the COVID-19 pandemic, increasing companies' hiring needs, creating more business opportunities and enabling the company to win additional large contracts.」

「Revenue recovered as the impact of COVID-19 on the food-service industry subsided and the effective job-openings-to-applicants ratio increased.」

「The effective job-openings-to-applicants ratio for November 2021, announced by the Ministry of Health, Labour and Welfare on 28 December 2021 in its general employment placement statistics by occupation, was 2.29 for customer service and serving occupations and 2.28 for cooking occupations. The corresponding ratios in the same month of the previous year were 1.91 and 1.78, respectively. Although employment conditions were gradually recovering, uncertainty about the outlook persisted amid concerns over the spread of infections caused by new variants.」

「The effective job-openings-to-applicants ratio for November 2020, announced by the Ministry of Health, Labour and Welfare on 25 December 2020 in its general employment placement statistics by occupation, was 1.91 for customer service and serving occupations and 1.78 for cooking occupations. The corresponding ratios in the same month of the previous year were 3.95 and 3.39, respectively, indicating a substantial deterioration in employment conditions.」

「The effective job-openings-to-applicants ratio remained very high at 3.39 for cooking occupations and 3.95 for customer service and serving occupations, and labor shortages are becoming more severe as demand increases.」

「The effective job-openings-to-applicants ratio in July 2019 was 3.29 for cooking occupations and 3.90 for customer service and serving occupations, based on regular positions including part-time work. Both ratios were significantly above the ratio for all industries, indicating a chronic labor shortage, and labor shortages are becoming more severe as demand increases, while employers' appetite for hiring in the food-service industry remains high.」

「The effective job-openings-to-applicants ratio in April 2019 was 3.18 for cooking occupations and 3.97 for customer service and serving occupations, based on regular positions including part-time work. Both ratios were significantly above the ratio for all industries, indicating a chronic labor shortage, and labor shortages are becoming more severe as demand increases, while employers' appetite for hiring in the food-service industry remains high.」

「The effective job-openings-to-applicants ratio in January 2019 was 3.49 for cooking occupations and 4.09 for customer service and serving occupations, based on regular positions including part-time work. Both ratios were significantly above the ratio for all industries, indicating a chronic labor shortage, and labor shortages are becoming more severe as demand increases, while employers' appetite for hiring in the food-service industry remains high.」

「The effective job-openings-to-applicants ratio remained very high at 3.40 for cooking occupations and 4.00 for customer service and serving occupations, and labor shortages are becoming more severe as demand increases.」

「In the employment market for the food-service industry, the effective job-openings-to-applicants ratio in July 2018 was 3.21 for cooking occupations and 3.93 for customer service and serving occupations, based on regular positions including part-time work. Both ratios were significantly above the ratio for all industries, indicating a chronic labor shortage, and employers' appetite for hiring in the food-service industry remains high.」

「In the food-service industry's employment market, the effective job-openings-to-applicants ratio in January 2018 was 3.50 for cooking occupations and 4.29 for customer service and serving occupations, based on regular positions including part-time work. Both ratios were significantly above the ratio for all industries, indicating a chronic labor shortage, and employers' appetite for hiring in the food-service industry remains high.」

「Addressing the issue of chronic labor shortages in Japan's food-service industry」