Strengthening the customer base, stores and services in vehicle-related businesses

「New Subaru vehicle sales exceeded the year-earlier level, led by the new Forester in the latter half of the period. Used vehicle sales also exceeded the year-earlier level, supported by inventory secured through stronger trade-in appraisals and solid demand for used vehicles. In the service business, stronger proposals for high-value-added maintenance products, in addition to efforts to encourage vehicle inspections and maintenance, proved effective, and results exceeded the year-earlier level. Imported vehicle sales also exceeded the year-earlier level. As a result, revenue increased 9.5% year on year to ¥24,959 million, and segment profit (operating profit) increased 13.3% to ¥432 million.」

「Used-car sales also exceeded the results of the same period of the previous year, supported by securing inventory through stronger trade-in appraisals and solid demand for used cars. In the service business, results exceeded those of the same period of the previous year as stronger efforts to encourage vehicle inspections and maintenance bookings, together with enhanced proposals for high-value-added maintenance products, proved effective.」

「Sales of major Subaru models remained solid. Used vehicle sales also remained solid and significantly exceeded the year-earlier level, supported by stronger trade-in acquisition and Web-based sales activities in response to increased demand. In the service business, revenue exceeded the year-earlier level because the Company brought forward maintenance proposals, established an efficient operating structure and strengthened proposals for related products such as consumables. Imported vehicle sales exceeded the year-earlier level. As a result, revenue increased 16.5% year on year to ¥12,086 million, and segment profit (operating profit) increased 75.3% to ¥160 million.」

「New Subaru vehicle sales fell below the year-earlier level because the Company was unable to fully recover from delays in vehicle deliveries and sales caused by manufacturers' shipment delays at the beginning of the period. Used vehicle sales and service revenue exceeded the year-earlier level. Imported vehicle sales also exceeded the year-earlier level, as both new and used vehicle sales remained solid. Service revenue exceeded the year-earlier level due to the expansion of the market area for imported vehicles. As a result, revenue increased 13.6% year on year to ¥22,786 million, and segment profit (operating profit) increased 59.1% to ¥381 million.」

「New Subaru vehicle sales could not recover from the impact of manufacturers' shipment delays at the beginning of the period, and vehicle deliveries and sales remained sluggish. Used vehicle sales and the service business, however, exceeded the year-earlier level. Imported vehicle sales remained solid, centered on Porsche vehicles, and exceeded the year-earlier level. As a result, revenue increased 13.5% year on year to ¥10,371 million, while segment profit (operating profit) was ¥91 million, compared with a ¥4 million loss in the same period of the previous year.」

「New Subaru vehicle sales were led by the new Crosstrek, and sales of registered vehicles remained solid. However, new vehicle sales declined and fell below the year-earlier level due to the impact of suspended shipments of OEM models. Imported vehicle sales, which began selling BYD vehicles, remained solid, led by Porsche, and exceeded the year-earlier level. Used vehicle sales and service revenue also exceeded the year-earlier level. As a result, revenue increased 5.1% year on year to ¥20,049 million, while segment profit (operating profit) fell 40.4% to ¥240 million, mainly due to higher expenses associated with the opening of a new imported vehicle dealership. The Company will strengthen its relationship with customers and encourage visits by launching its own points-reward service and an app.」

「Sales of new Subaru vehicles exceeded the previous year, led by the new Crosstrek. The company also began selling BYD vehicles, and imported-vehicle sales remained firm, exceeding the previous year. Revenue from used-vehicle sales and services was approximately at the same level as the previous year. Accordingly, revenue increased 5.0% year on year to ¥14.273 billion. Segment profit (operating profit) decreased 73.2% to ¥48 million due in part to higher expenses associated with launching BYD vehicle sales and Volvo used-vehicle sales in western Shizuoka.」

「Sales of new Subaru vehicles exceeded the previous year, led by the new Crosstrek launched this spring. Imported-vehicle sales also remained firm and exceeded the previous year. The vehicle supply issue affecting some models is gradually easing. Although the total number of vehicles brought in for servicing declined year on year for Subaru, Volvo and Porsche, service revenue remained approximately at the same level. Accordingly, revenue increased 5.1% year on year to ¥9.135 billion, while the segment loss (operating loss) was ¥4 million, compared with profit of ¥94 million in the same period of the previous year, due in part to the aftereffects of used-vehicle market conditions and higher expenses associated with launching BYD vehicle sales.」

「Sales of new Subaru vehicles exceeded the previous year, led by the new Crosstrek launched this spring. Used-vehicle and imported-vehicle sales also remained firm and both exceeded the previous year.」

「New-vehicle sales exceeded the previous fiscal year as core models including the Forester, Impreza and Levorg performed strongly. Used-vehicle sales also exceeded the previous fiscal year, partly reflecting sustained high market prices. Although the total number of vehicles brought in for servicing declined, the service division exceeded the previous fiscal year as improved sales proposals increased average revenue per vehicle. Imported-vehicle sales also remained firm and exceeded the previous fiscal year. Accordingly, revenue increased 12.9% year on year to ¥19.085 billion, and segment profit (operating profit) increased 29.6% to ¥402 million.」

「New-vehicle sales struggled in the first quarter due to shipment suspensions by the manufacturer related to engine defects and recalls of new EVs, but began to recover after shipments resumed from the second quarter onward. Sales increased due to new models launched in the previous fiscal year and efforts to improve sales proposals, exceeding the previous year. Used-vehicle sales and the service division also exceeded the previous year, while imported-vehicle sales were approximately at the same level. Accordingly, revenue increased 10.9% year on year to ¥13.588 billion, and segment profit (operating profit) increased 45.5% to ¥181 million.」

「Accordingly, revenue increased 8.8% year on year to ¥8.690 billion, and segment profit (operating profit) increased 30.0% to ¥94 million.」

「The vehicle business was affected by production delays at manufacturers due to semiconductor shortages and production stoppages caused by engine defects, resulting in new-vehicle sales below the previous year. Used-vehicle sales also fell below the previous year as fewer new vehicles were sold and fewer trade-in vehicles were received. The service division likewise fell below the previous year, while imported-vehicle sales were approximately at the same level. Accordingly, revenue decreased 7.6% year on year to ¥4.008 billion, and the segment loss (operating loss) was ¥70 million, compared with profit of ¥61 million in the same period of the previous year.」

「The vehicle business was affected by production stoppages at manufacturers due to the global semiconductor shortage, and used-vehicle sales fell below the previous fiscal year as the receipt of trade-in vehicles was delayed. Registered-vehicle and imported-vehicle sales were approximately at the same level as the previous fiscal year, supported by the order backlog carried over from that year. Although the total number of vehicles brought in for servicing was below the previous fiscal year, service revenue exceeded it as the number of vehicle inspections increased and sales proposals improved, raising the average revenue per vehicle. Accordingly, revenue decreased 0.5% year on year to ¥16.906 billion, while segment profit (operating profit) increased 103.6% to ¥310 million as profit margins improved in registered-vehicle and used-vehicle sales.」

「The vehicle business was affected by production stoppages at manufacturers due to the global semiconductor shortage, but registered-vehicle sales exceeded the previous year due to solid sales of new models introduced at the end of last year and higher visitor numbers. The service division and imported-vehicle sales also exceeded the previous year, while kei-car and used-vehicle sales fell below it. Accordingly, revenue increased 5.6% year on year to ¥12.258 billion, and segment profit (operating profit) was ¥124 million, compared with a loss of ¥17 million in the same period of the previous year.」

「Visitor numbers increased compared with the same period of the previous year, which had been heavily affected by the spread of COVID-19, and sales of new models launched at the end of last year remained firm. The service division and imported-vehicle sales also exceeded the previous year, while used-vehicle sales fell below it. Accordingly, revenue increased 12.6% year on year to ¥7.986 billion, and segment profit (operating profit) was ¥72 million, compared with a loss of ¥156 million in the same period of the previous year.」

「The vehicle business was significantly affected by the spread of COVID-19 in the previous fiscal year. Although it was also affected in part by semiconductor shortages in the current fiscal year, visitor numbers increased and sales of registered vehicles and kei cars grew. Used-vehicle sales, the service division and imported-vehicle sales also exceeded the previous year. Accordingly, revenue increased 44.5% year on year to ¥4.339 billion, and segment profit (operating profit) was ¥61 million, compared with a loss of ¥184 million in the same period of the previous year.」

「New-vehicle sales were weak in the first quarter due to the impact of COVID-19 and were also affected in the fourth quarter by semiconductor shortages, although sales began to recover after shipments resumed in the second quarter. Sales exceeded the previous year due to new models launched in the previous fiscal year and efforts to improve sales proposals. Used-vehicle sales and the service division also exceeded the previous year, while imported-vehicle sales were approximately at the same level. Accordingly, revenue decreased 12.8% year on year to ¥16.993 billion, and operating profit decreased 30.1% to ¥152 million.」

「In the third quarter, the vehicle business worked to increase sales by introducing campaigns and purchase-support packages alongside minor model changes for the Subaru XV, Impreza and Forester. However, the business was significantly affected by the spread of COVID-19, and new-vehicle sales, used-vehicle sales and the service division fell below the previous year. Imported-vehicle sales, meanwhile, exceeded the previous year. Accordingly, revenue decreased 15.4% year on year to ¥11.611 billion, and the segment loss (operating loss) was ¥17 million, compared with profit of ¥0 million in the same period of the previous year.」

「The vehicle business was significantly affected by the spread of COVID-19. The company shortened operating hours through the end of May and reduced working hours by one hour in June to prevent the spread of infection, while also introducing online sales meetings to secure orders. As a result, new-vehicle sales, used-vehicle sales, the service division and imported-vehicle sales all fell below the previous year. Accordingly, revenue decreased 26.3% year on year to ¥7.095 billion, and the segment loss (operating loss) was ¥156 million, compared with profit of ¥103 million in the same period of the previous year.」

「To prevent the spread of infection following the declaration of a state of emergency, the company shortened operating hours through the end of May, suspended face-to-face sales meetings and postponed non-urgent vehicle servicing. As a result, new-vehicle sales, used-vehicle sales and the service division fell below the previous year, while imported-vehicle sales exceeded it. Accordingly, revenue decreased 30.9% year on year to ¥3.003 billion, and the segment loss (operating loss) was ¥184 million, compared with a loss of ¥32 million in the same period of the previous year.」

「The company worked to increase new-vehicle sales by introducing special-price models to commemorate its 60th anniversary and running a cashback campaign. However, sales fell below the previous year due to the absence of a new-model launch, the consumption tax increase and production stoppages by manufacturers caused by typhoon damage. Meanwhile, used-vehicle sales, imported-vehicle sales and the service division remained firm and exceeded the previous year. Accordingly, revenue increased 1.5% year on year to ¥19.478 billion, while segment profit (operating profit) decreased 22.7% to ¥218 million due to higher sales promotion expenses and costs associated with opening new dealerships.」

「New-vehicle sales fell below the previous year despite efforts to increase sales, including the introduction of special-price models to commemorate the company's founding, because no new models were launched. Used-vehicle sales and the service division were approximately at the same level as the previous year, while imported-vehicle sales remained firm and exceeded the previous year. Accordingly, revenue increased 0.6% year on year to ¥13.719 billion. Segment profit (operating profit) decreased 98.9% to ¥0 million due to higher sales promotion expenses and costs associated with opening new dealerships.」

「New-vehicle sales exceeded the previous year as the company worked to increase sales, including by offering special-price models to commemorate its founding anniversary. Used-vehicle sales, imported-vehicle sales and the service division also remained firm and exceeded the previous year. Accordingly, revenue increased 12.2% year on year to ¥9.627 billion. Segment profit (operating profit) was ¥103 million, compared with a loss of ¥25 million in the same period of the previous year.」

「New-vehicle sales exceeded the previous year despite the absence of a new-model launch. Used-vehicle sales and the service division also exceeded the previous year, while imported-vehicle sales remained approximately at the same level. Accordingly, revenue increased 7.4% year on year to ¥4.345 billion. The segment loss (operating loss) was ¥32 million, an improvement from the ¥89 million loss recorded in the same period of the previous year.」

「New-vehicle sales fell below the previous year as unit sales declined during a period between launches of new models from SUBARU CORPORATION and due in part to the impact of improper practices related to completion inspections and other matters announced by the manufacturer. Used-vehicle sales also fell below the previous year as the decline in new-vehicle sales reduced the number of trade-in vehicles received. Meanwhile, the service division remained firm and imported-vehicle sales were approximately at the same level as the previous year. Accordingly, revenue decreased 4.7% year on year to ¥13.634 billion, while segment profit (operating profit) decreased 71.9% to ¥73 million.」

「New-vehicle sales fell below the previous year as unit sales declined during a period between launches of new models from SUBARU CORPORATION and due in part to the impact of improper practices related to completion inspections and other matters announced by the manufacturer. Used-vehicle and imported-vehicle sales also fell below the previous year, while the service division remained firm. Accordingly, revenue decreased 9.8% year on year to ¥8.576 billion, and the segment loss (operating loss) was ¥25 million, compared with profit of ¥195 million in the same period of the previous year.」

「New-vehicle sales fell below the previous year, mainly because no new models were launched and because of the impact of improper practices related to completion inspections and other matters announced by the manufacturer. Meanwhile, used-vehicle sales and the service division remained firm, supported by efforts to strengthen these businesses in recent years, and imported-vehicle sales exceeded the previous year. Accordingly, revenue decreased 4.5% year on year to ¥4.044 billion, and the segment loss (operating loss) was ¥89 million, compared with profit of ¥24 million in the same period of the previous year.」

「Accordingly, revenue increased 10.1% year on year to ¥19.992 billion, while segment profit (operating profit) decreased 4.1% to ¥493 million due to higher costs associated with proactive sales initiatives and other measures.」

「New-vehicle sales exceeded the previous year as sales of the new Impreza and new XV remained strong and registered-vehicle unit sales increased. Used-vehicle sales, imported-vehicle sales and the service division also remained firm and exceeded the previous year. Accordingly, revenue increased 16.5% year on year to ¥14.304 billion, while segment profit (operating profit) increased 39.9% to ¥260 million.」

「New-vehicle sales exceeded the previous year as unit sales of registered vehicles increased, supported by continued strong sales of the new Impreza and new XV. Used-vehicle sales, imported-vehicle sales and the service division also remained firm and exceeded the previous year. Accordingly, revenue increased 20.1% year on year to ¥9.503 billion, while segment profit (operating profit) increased 365.0% to ¥195 million.」

「New-vehicle sales exceeded the previous year as sales of the new Impreza launched in the previous fiscal year and the new XV launched in May 2017 remained strong. The service division also exceeded the previous year as the number of vehicles brought in for servicing increased. Used-vehicle and imported-vehicle sales were approximately at the same level as the previous year. Accordingly, revenue increased 17.9% year on year to ¥4.236 billion, and segment profit (operating profit) was ¥24 million, compared with a loss of ¥63 million in the same period of the previous year.」

「New-vehicle sales exceeded the previous year as unit sales of registered vehicles increased, supported by the opening of a new dealership, ongoing advertising and solid sales of the new Impreza launched last October. The service division also exceeded the previous year, while used-vehicle and imported-vehicle sales remained firm. Accordingly, revenue increased 9.2% year on year to ¥18.158 billion, and segment profit (operating profit) increased 63.5% to ¥514 million.」

「New-vehicle sales exceeded the previous year as sales of registered vehicles remained strong, supported by the opening of a new dealership and ongoing advertising. Orders for the new Impreza, launched last October, remained firm and are expected to contribute to higher unit sales going forward. The service division also exceeded the previous year, while used-vehicle and imported-vehicle sales remained firm. Accordingly, revenue increased 9.3% year on year to ¥12.278 billion, and segment profit (operating profit) increased 209.6% to ¥186 million, reflecting higher revenue and improved margins.」

「New-vehicle sales remained approximately at the same level as the previous year, as the Impreza and Forester, the core models, performed steadily despite the absence of a new-model launch. Used-vehicle and imported-vehicle sales also remained firm, and the service division exceeded the previous year. Accordingly, revenue increased 6.1% year on year to ¥7.914 billion. Segment profit (operating profit) decreased 20.6% to ¥42 million due to temporary cost increases associated with opening a new dealership.」

「Used-car sales exceeded the same period of the previous year as stronger sales and inventory management increased the average selling price. The service division also exceeded the previous year as the number of vehicles brought in for servicing remained strong. Sales of imported vehicles, however, fell below the previous year. Accordingly, revenue increased 9.7% year on year to ¥3.593 billion, while the segment loss (operating loss) was ¥63 million, compared with a loss of ¥36 million in the same period of the previous year, due to temporary cost increases associated with opening a new location.」

「We will strengthen ties with our existing customer base, promote the development of attractive dealerships to acquire new customers, encourage customers to visit our dealerships and improve customer satisfaction. We will also continue working to improve profitability in the service division.」