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Kamakura Shinsho (6184) · InitiativeAdvanced

Enhancement of the Call Center as a Customer Consultation Service

First written in FY2017-Q1. 6 of 10 entries say "Restated". Latest entry: 2026-09-10.

10entries
11years
2from disclosures
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How it moved
ProgressHeldSoftenedWorseRestatedFY2017-Q1 – FY2019AdvancedFY2020 – 2026-09-102016: 320162017: 220172018: 120182019: 120192020: 120202021: 020212022: 020222023: 020232024: 020242025: 020252026: 22026
Same theme, other companies
Enhancement of call center consultation servicesA theme 4 companies write about · 0 as a headwind · 4 as a tailwind

0 other companies' latest entry also says "Advanced".

Ridges = years it wrote progress, valleys = years it wrote worse. Most hopeful companies at the back. Drag to turn, scroll to zoom, right-drag to pan. On a phone, two fingers turn and pinch to zoom; one finger scrolls the page.
Full recordFilings, disclosures and news, newest first
  2. FY2020AdvancedAnnual report

    「Amid this business environment, the company has implemented numerous measures, including developing new partner businesses to expand its market share, developing new services such as inheritance-related services, developing systems to consolidate information on existing and new services, and reorganizing its call center around users' needs.」

    Regarding the call center, the company states that it has moved from its previous focus on expansion and stronger response capabilities to an organizational reorganization centered on users' needs.
  3. FY2019RestatedAnnual report

    「The company will work to expand its call center and strengthen its ability to respond to users.」

    The company reiterates call center expansion and stronger user support capabilities as measures to improve satisfaction.
  4. FY2018RestatedAnnual report

    「The company will work to expand its call center and strengthen its ability to respond to users.」

    The company reiterates call center expansion and stronger user support capabilities as measures to improve user satisfaction.
  5. FY2018-Q1RestatedAnnual report

    「Amid this business environment, the company will continue working to enhance its call center and other consultation channels, while」

    The company continues to identify call center enhancement as a measure to strengthen its consultation channels.
  6. FY2017RestatedAnnual report

    「The company will work to expand its call center and strengthen its ability to respond to users, while」

    The company continues to identify call center expansion and stronger user support capabilities as measures to improve user satisfaction.
  7. FY2017-Q3RestatedAnnual report

    「Amid this business environment, the company will continue working to enhance its call center and other consultation channels, while」

    The company continues to indicate its policy of enhancing the call center as a consultation channel.
  8. FY2017-Q2RestatedAnnual report

    「The company will continue working to enhance its call center as a consultation channel.」

    The company continues to indicate its policy of enhancing the call center as a consultation channel.
  9. FY2017-Q1First statedAnnual report

    「Amid this business environment, the company will continue working to enhance its call center and other consultation channels.」

    The company cites call center enhancement as a measure to strengthen its consultation channels.
Moved together

"Net sales, operating income, ordinary income and net income reported" moved the same way as this thread, in the same document, in 3 of its 10 moves.

322222★123456
  1. ★This thread
  2. 1Net sales, operating income, ordinary income and net income reported3×
  3. 2Publication of a Bereavement Handbook in Collaboration with Local Governments2×
  4. 3Increase in total assets and net assets2×
  5. 4Capital Investment in Software Development for Internal Use2×
  6. 5Increase in Employee Numbers to Strengthen the Business2×
  7. 6Building the No. 1 Online and Offline Referral Platform in the Nursing Care Sector2×

★ is this thread; numbers match the list above. The number on a line is how many documents both moved the same way in; lines between the other threads count the documents they moved together in too. Threads that move together often sit closer.

When this could move next
No upcoming earnings preview for Kamakura Shinsho yet. It last moved in the Earnings presentation of 2026-09-10: "Advanced".
News
No news is linked to this thread yet. When an article touches it, it will appear here by date.
Enhancement of the Call Center as a Customer Consultation Service | Kamakura Shinsho,Ltd. (6184) | Komori