Risk of Loss of Trust Due to Administrative Errors, Accidents, and Fraud
First written in FY2017. 2 of 3 entries say "Mitigated", first in FY2019. Latest entry: FY2024.
5 other companies' latest entry also says "Mitigated".
- FY2024MitigatedAnnual report
「Accordingly, for the management of these risks, we are working to simplify operations by improving business processes, manuals and other materials, and to standardize them by transitioning to system-based processes. We have also established an action plan for reporting administrative errors as an acceptance framework in the event that a risk occurs.」
The company outlined a response to the risk of administrative errors combining simplification of business processes, systemization and standardization, and an action plan for incidents. - FY2019MitigatedAnnual report
「To prevent these operational risks, we have implemented measures to prevent administrative errors, including improving business processes and systems and providing thorough employee training. In addition, by regularly monitoring the occurrence of administrative errors and comprehensively analyzing the location, causes and nature of operational risks, we use the results to develop measures to prevent recurrence and mitigate risks.」
The company specified its responses to the risk of administrative errors, including improving business processes and systems, employee training, analysis of occurrences and measures to prevent recurrence. - FY2017First statedAnnual report
「The administrative outsourcing services handled by our group are exposed to various operational risks, including employees failing to perform administrative work accurately and causing accidents or engaging in misconduct.」
The company disclosed the risk that administrative errors, accidents or misconduct in administrative outsourcing services could undermine confidence in the services and affect business operations and performance.