Constraints on Capturing Demand Due to Unpaid Medical Expenses by Visitors to Japan
First written in FY2018-Q1. 9 of 19 entries say "Mitigated", first in FY2019-Q2. Latest entry: FY2025.
No other company in this theme has enough history to compare yet.
- FY2025MitigatedAnnual report
「Opportunities to provide medical assistance services when foreign nationals suffer an unexpected illness or injury in Japan increased as the number of international visitors to Japan remained high throughout fiscal 2025, lifting demand for medical arrangements overall.」
As the number of international visitors to Japan remained high and opportunities to provide medical assistance to foreign nationals and demand for medical arrangements received a broad-based boost, constraints on capturing demand eased. - FY2024-H1MitigatedAnnual report
「Opportunities to provide medical assistance services when foreign nationals in Japan experience unforeseen situations such as illness or injury increased as the number of visitors to Japan rose sharply, while revenue increased year on year.」
Constraints on providing medical care to international visitors to Japan are easing as opportunities to provide services and revenue increase alongside the surge in visitors to Japan. - FY2024-Q1MitigatedAnnual report
「Opportunities to provide medical assistance services when foreign nationals in Japan experience unforeseen situations such as illness or injury increased as the number of visitors to Japan rose sharply, while revenue increased substantially year on year.」
As the number of visitors to Japan surged, opportunities to capture demand for medical assistance for foreign nationals expanded, and revenue increased substantially year on year. - FY2023MitigatedAnnual report
「We operate consultation-desk services relating to medical care for foreign nationals smoothly under contracts from the Ministry of Health, Labour and Welfare, the Osaka Prefectural Government and other local governments, and provide consultation services for medical institutions. Revenue doubled year on year due to an increase in the amount commissioned by the Ministry of Health, Labour and Welfare. Going forward, we aim to further strengthen cooperation with local governments and medical institutions regarding the acceptance of foreign patients.」
In response to the issue of providing smooth medical care to foreign patients, the amount commissioned for consultation-desk services increased, and revenue doubled year on year. - FY2023-Q3MitigatedAnnual report
「Revenue from medical assistance services when foreign nationals in Japan experience unforeseen situations such as illness or injury increased substantially year on year as the number of visitors to Japan from overseas rose sharply. In anticipation of further demand growth, the company is working to strengthen its relationships with overseas non-life insurers and assistance companies, its clients.」
As the number of visitors to Japan surged, revenue from medical assistance for foreign nationals increased substantially, and the company is also strengthening relationships with overseas non-life insurers and assistance companies. This indicates a recovery in opportunities to capture demand and stronger response capabilities. - FY2023-Q2MitigatedAnnual report
「Revenue from medical assistance services for foreign nationals in Japan increased substantially year on year as the number of visitors to Japan from overseas rose sharply.」
As the number of visitors to Japan surged, opportunities to capture demand for medical assistance for foreign nationals expanded, and revenue increased substantially year on year. - FY2022-Q2RestatedAnnual report
「As the number of visitors to Japan from overseas fell sharply due to the spread of COVID-19, opportunities to provide medical assistance services when foreign nationals in Japan experienced unforeseen situations such as illness or injury remained substantially lower.」
The company continues to face a situation in which opportunities to capture demand for medical assistance for international visitors to Japan remain substantially reduced. - FY2022-Q1RestatedAnnual report
「As the number of visitors to Japan from overseas fell sharply due to the spread of COVID-19, opportunities to provide medical assistance services when foreign nationals in Japan experienced unforeseen situations such as illness or injury remained substantially lower.」
The company continues to face a situation in which opportunities to provide medical assistance to international visitors to Japan remain substantially reduced. - FY2021-Q1MitigatedAnnual report
「Although the opportunity to provide medical assistance services when foreign nationals suffer an unexpected illness or injury in Japan has declined substantially as the number of visitors from overseas fell sharply due to the spread of COVID-19, the company has continued to operate smoothly the One-Stop Consultation Desk Service, a consultation-desk service relating to medical care for foreign nationals commissioned by the Ministry of Health, Labour and Welfare and local governments, contributing to increased revenue.」
The company states that, although opportunities to provide medical care to international visitors to Japan declined substantially, the Ministry of Health, Labour and Welfare and local-government one-stop consultation-desk services operated smoothly and contributed to increased revenue. - FY2020WorsenedAnnual report
「Although the number of opportunities to provide medical assistance services when foreign nationals in Japan experience unforeseen situations such as illness or injury declined substantially as the number of visitors to Japan from overseas fell sharply due to the spread of COVID-19, the Ministry of Health, Labour and Welfare's one-stop consultation service for medical care for foreign nationals continued to operate smoothly, as it did last year.」
Although the opportunity to capture demand for medical care for international visitors to Japan has declined substantially, the consultation-desk services commissioned by government agencies continue. - FY2020-Q3RestatedAnnual report
「Since the previous fiscal year, we have continued to receive contracts from the Ministry of Health, Labour and Welfare and the Osaka Prefectural Government for consultation-desk services relating to medical care for foreign nationals, and provide consultation services for medical institutions. We are strengthening our efforts to further expand the number of organizations commissioning these services.」
In response to the issue of providing smooth medical care to international visitors to Japan, the company continues to undertake contracts from the Ministry of Health, Labour and Welfare and the Osaka Prefectural Government, while continuing efforts to expand the number of contracting organizations. - FY2019Delayed service launch and front-loaded costsAnnual report
「However, because solicitation and ordering for this business were substantially delayed compared with the initial forecast and the service did not launch until the end of October, costs preceded revenue during the current fiscal year.」
For emergency-response medical assistance for international visitors to Japan, the service launch was pushed back due to delays in ordering, and costs preceded revenue during the current fiscal year. - FY2019-Q3MitigatedAnnual report
「In the emergency medical assistance service for foreign visitors to Japan, we were awarded a contract by the Ministry of Health, Labour and Welfare for its one-stop, nighttime and holiday consultation service for medical institutions supporting foreign patients, and began operations in October. In addition, negotiations for similar contracts with prefectural governments and leading medical institutions are progressing.」
In response to the issue of providing smooth medical care to international visitors to Japan, the company has made progress in building an operating structure through winning and commencing contracts for projects of the Ministry of Health, Labour and Welfare, cooperation with local governments and medical institutions, and personnel recruitment and training. - FY2019-Q2MitigatedAnnual report
「We developed an emergency medical assistance service structure for foreign visitors to Japan by advancing cooperation with government agencies, local authorities, insurers and medical institutions, and made thorough preparations, including early recruitment and training of personnel.」
Although the issue of providing smooth medical care to international visitors to Japan remains, the company has completed preparations by undertaking cooperation with relevant organizations, strengthening its service structure, and recruiting and training personnel ahead of schedule. - FY2019-Q1AdvancedAnnual report
「In addition, as the number of visitors to Japan from overseas increases, providing smooth access to medical care when foreign nationals suffer an unexpected illness or injury in Japan is becoming a major issue. We are preparing to expand our services for the growth of the emergency-response inbound business, and have conducted personnel recruitment and training ahead of that expansion.」
Although the issue of providing smooth medical care to international visitors to Japan remains, the company has moved to the stage of undertaking preparations to expand its services, recruit personnel and provide training ahead of the expansion, based on cooperation with government agencies and insurance companies. - FY2018RestatedAnnual report
「In Japan, as the number of visitors from overseas increases, providing smooth access to medical care when foreign nationals suffer an unexpected illness or injury in Japan is becoming a major issue. We will work with government agencies, insurance companies and others to expand our services and recruit personnel in preparation for expanding emergency-response medical assistance.」
The company continues to address the major issue of providing smooth medical care to international visitors to Japan through cooperation with government agencies and insurance companies, expanded services and personnel recruitment. - FY2018-Q3RestatedAnnual report
「In addition, as the number of visitors to Japan from overseas increases, providing smooth access to medical care when foreign nationals suffer an unexpected illness or injury is becoming a major issue. Going forward, we will work with government agencies, insurance companies and others to capture demand for emergency-response medical assistance.」
The company continues to treat the smooth provision of medical care to international visitors to Japan as a major issue and pursue demand for emergency-response medical assistance in cooperation with government agencies, insurance companies and others. - FY2018-Q2WorsenedAnnual report
「In addition, as the number of visitors to Japan from overseas increases, providing smooth access to medical care when foreign nationals suffer an unexpected illness or injury is becoming a major issue. Going forward, we will work with government agencies, insurance companies and others to capture demand for emergency-response medical assistance.」
Regarding the inability to fully capture demand due to unpaid medical bills incurred by international visitors to Japan and other factors, the company describes this as becoming a major issue, indicating that the issue is expanding. It also sets out a policy of addressing it in cooperation with government agencies and insurance companies. - FY2018-Q1First statedAnnual report
「In addition, although the increase in the number of visitors to Japan from overseas has heightened the need for smooth access to medical care when foreign nationals suffer an unexpected illness or injury, unpaid medical bills remain an issue, and we have not been able to capture the full extent of this demand.」
The company explicitly states for the first time that, while demand for medical care for international visitors to Japan is increasing, unpaid medical bills are preventing it from fully capturing that demand, creating a business constraint.