Expansion of ancillary services for overseas travel insurance and acquisition of new customers
First written in FY2017-Q1. 17 of 31 entries say "Advanced", first in FY2017-Q2. Latest entry: FY2026-H1.
No other company in this theme has enough history to compare yet.
- FY2026-H1AdvancedAnnual report
「Regarding overseas travel insurance ancillary services, assistance services attached to overseas travel insurance secured from a major overseas non-life insurer in November 2025 contributed to a year-on-year increase in revenue.」
For overseas travel insurance ancillary services, the company secured a new assistance-services contract from a major overseas non-life insurer in November 2025, contributing to higher revenue in the current interim period. - 2026-05-14Cited as achievedFinancial results presentation
「Provided assistance services under overseas travel insurance contracts with a major overseas non-life insurance company.」
The Company cites the previously disclosed contract with a major overseas non-life insurance company as a contributor to first-quarter revenue. - FY2025AdvancedAnnual report
「Regarding overseas travel insurance ancillary services, revenue increased year on year because the company secured a contract from a major overseas non-life insurer to provide assistance services attached to overseas travel insurance.」
For overseas travel insurance ancillary services, the company secured a new contract from a major overseas non-life insurer to provide assistance services, resulting in year-on-year revenue growth. - FY2025-H1AdvancedAnnual report
「Regarding overseas travel insurance ancillary services, the number of Japanese traveling overseas showed a recovery trend, and revenue increased year on year.」
Revenue from overseas travel insurance ancillary services increased year on year against the backdrop of the recovering number of Japanese traveling overseas. - FY2024AdvancedAnnual report
「Regarding overseas travel insurance ancillary services, revenue increased year on year, driven in part by the gradual recovery in the number of Japanese traveling overseas, and improved to a level comparable with 2019.」
Revenue from overseas travel insurance ancillary services increased year on year against the backdrop of the recovery in the number of Japanese traveling overseas, improving to a level comparable with 2019. - FY2024-H1AdvancedAnnual report
「Regarding overseas travel insurance ancillary services, revenue increased year on year, driven in part by the gradual recovery in the number of Japanese traveling overseas, and improved to a level comparable with 2019.」
Revenue from overseas travel insurance ancillary services increased year on year against the backdrop of the recovery in the number of Japanese traveling overseas, improving to a level comparable with 2019. - FY2024-Q1AdvancedAnnual report
「Regarding overseas travel insurance ancillary services, the number of Japanese traveling overseas showed a gradual recovery trend, and revenue increased year on year.」
Revenue from overseas travel insurance ancillary services increased year on year against the backdrop of the recovering number of Japanese traveling overseas. - FY2023AdvancedAnnual report
「For overseas travel insurance ancillary services, the number of Japanese traveling overseas gradually increased as society adapted to living with COVID-19, and revenue increased year on year.」
As the number of Japanese traveling overseas recovered, overseas travel insurance ancillary services generated full-year revenue growth year on year. - FY2023-Q2AdvancedAnnual report
「Although overseas travel insurance ancillary services continued to be affected by COVID-19, the number of Japanese traveling overseas showed a gradual recovery trend, and revenue increased year on year.」
Revenue from overseas travel insurance ancillary services increased year on year against the backdrop of the recovering number of Japanese traveling overseas. - FY2023-Q1AdvancedAnnual report
「Although overseas travel insurance ancillary services continued to be affected by the spread of COVID-19, the number of Japanese traveling overseas showed a gradual recovery trend, and revenue increased year on year.」
Revenue from overseas travel insurance ancillary services increased year on year against the backdrop of the recovering number of Japanese traveling overseas. - FY2022-Q3AdvancedAnnual report
「Although overseas travel insurance ancillary services continued to be affected by the spread of COVID-19, the number of Japanese traveling overseas gradually began to recover. Revenue increased year on year and recovered to approximately 70% of the level in the third-quarter consolidated accounting period of 2019.」
Revenue from overseas travel insurance ancillary services increased year on year and recovered to approximately 70% of the level in the third-quarter consolidated accounting period of 2019. - FY2022-Q2Slight revenue growth from a low levelAnnual report
「Regarding overseas travel insurance ancillary services, although the business continued to be affected by the spread of COVID-19 and no marked recovery in performance was yet visible due to the sharp decline in the number of Japanese traveling overseas, revenue increased slightly year on year.」
Although overseas travel insurance ancillary services had not achieved a marked recovery in performance, revenue increased slightly year on year. - FY2022-Q1RestatedAnnual report
「Regarding overseas travel insurance ancillary services, the business continued to be affected by the spread of COVID-19. The sharp decline in the number of Japanese traveling overseas meant that no marked recovery in performance was yet visible, and a recovery in the business following the resumption of overseas travel was strongly desired.」
Overseas travel insurance ancillary services continued to show no marked recovery in performance due to the sluggish number of Japanese traveling overseas. - FY2021WorsenedAnnual report
「Regarding overseas travel insurance ancillary services, the number of people traveling overseas had not returned to pre-pandemic levels because entry and travel restrictions remained in place, and revenue continued to decline.」
For the full year as well, the number of people traveling overseas did not return to pre-pandemic levels, and the decline in revenue continued for overseas travel insurance ancillary services. - FY2021-Q3RestatedAnnual report
「Although COVID-19 continued for an extended period and vaccinations progressed in Japan and other countries, measures such as entry and travel restrictions remained in place due in part to the spread of new variants. The number of Japanese traveling overseas therefore remained low, significantly affecting the recovery of the Group's core businesses.」
Although vaccinations progressed, the number of Japanese traveling overseas remained sluggish due to new variants and entry and travel restrictions, constraining the recovery of overseas travel insurance ancillary services. - FY2021-Q2Continued challenging service environmentAnnual report
「Although COVID-19 vaccinations had begun in some countries and regions, measures such as entry and travel restrictions remained in place in many countries as infections with new variants spread. The number of Japanese traveling overseas therefore failed to increase as expected, and extremely challenging conditions continued.」
Overseas travel insurance ancillary services continued to face extremely challenging conditions, as entry and travel restrictions remained in place despite progress in vaccinations, preventing the number of Japanese traveling overseas from increasing sufficiently. - FY2021-Q1RestatedAnnual report
「Regarding overseas travel insurance ancillary services, the spread of COVID-19 and the sharp decline in the number of Japanese traveling overseas caused opportunities to provide most services to fall sharply, resulting in a substantial year-on-year decline in revenue.」
Overseas travel insurance ancillary services continued to face a situation in which service opportunities and revenue declined substantially due to the sharp decrease in the number of Japanese traveling overseas. - FY2020WorsenedAnnual report
「Regarding overseas travel insurance ancillary services, the business was severely affected by the spread of COVID-19. Amid the extremely difficult environment created by the sharp decline in the number of Japanese traveling overseas, most services could be provided only to Japanese people remaining overseas, opportunities to provide most services fell sharply, and revenue declined substantially year on year.」
Overseas travel insurance ancillary services were subject to limited eligible customers and service opportunities, resulting in a significant decline in full-year revenue. - FY2020-Q3RestatedAnnual report
「As the spread of COVID-19 led to the closure of borders and restrictions on movement between countries worldwide, assistance services could be provided only to Japanese people remaining overseas. Consequently, opportunities to provide services fell sharply, and revenue declined substantially year on year.」
Overseas travel insurance ancillary services continued to face a situation in which eligible customers and service opportunities were substantially restricted by border closures, resulting in a significant decline in revenue. - FY2020-Q2WorsenedAnnual report
「As the spread of COVID-19 led to the closure of borders and restrictions on movement between countries worldwide, assistance services could be provided only to Japanese people remaining overseas. Consequently, opportunities to provide services fell sharply, and revenue declined substantially year on year.」
Overseas travel insurance ancillary services were substantially restricted in terms of both eligible customers and service opportunities by border closures worldwide, and revenue also declined significantly. - FY2020-Q1AdvancedAnnual report
「Regarding overseas travel insurance ancillary services, as described above, the results reflect services provided through approximately the end of January. Assistance services were provided widely in countries around the world to Japanese travelers, short-term business travelers, and long-term expatriate employees and their families, resulting in an increase in revenue year on year.」
For overseas travel insurance ancillary services, first-quarter revenue increased year on year, reflecting services provided through the end of January. - FY2019RestatedAnnual report
「Regarding overseas travel insurance ancillary services, revenue increased year on year amid the favorable environment created by the increase in the number of Japanese traveling overseas.」
The company confirmed that full-year revenue from overseas travel insurance ancillary services increased year on year against the backdrop of the increase in the number of Japanese traveling overseas. - FY2019-Q2AdvancedAnnual report
「In addition, from June, we began providing assistance services attached to overseas travel insurance for a certain non-life insurance company,」
For overseas travel insurance ancillary services, the company began providing assistance services for a new non-life insurance company from June. - FY2019-Q1RestatedAnnual report
「Revenue from services bundled with overseas travel insurance increased year on year amid favourable conditions created by the increase in the number of people travelling overseas.」
The company continues to state that revenue from overseas travel insurance ancillary services increased year on year against the backdrop of the increase in the number of Japanese traveling overseas. - FY2018AdvancedAnnual report
「Revenue from services bundled with overseas travel insurance increased year on year amid favourable conditions created by the increase in the number of people travelling overseas.」
The company confirmed revenue growth from overseas travel insurance ancillary services for the full year. - FY2018-Q3AdvancedAnnual report
「Regarding overseas travel insurance ancillary services, revenue increased substantially year on year, supported by the favorable environment created by the increase in the number of Japanese traveling overseas.」
The company states that revenue from overseas travel insurance ancillary services increased substantially year on year against the backdrop of the increase in the number of Japanese traveling overseas. - FY2018-Q2RestatedAnnual report
「Regarding overseas travel insurance ancillary services, revenue increased by more than 10% year on year, supported by the favorable environment created by the increase in the number of Japanese traveling overseas.」
The company continues to state that revenue from overseas travel insurance ancillary services increased by more than 10% year on year against the backdrop of the increase in the number of Japanese traveling overseas. - FY2018-Q1AdvancedAnnual report
「For ancillary overseas travel insurance services, efforts to restore profitability through proactive approaches to business partners, medical institutions, and others resulted in revenue increasing by more than 10% year on year.」
The company approached business partners, medical institutions and others, restoring revenue from overseas travel insurance ancillary services to an increase of at least 10% year on year. - FY2017AdvancedAnnual report
「Regarding overseas travel insurance ancillary services, we worked to restore earnings by actively approaching business partners, medical institutions and others to overcome weak claims-handling operations, resulting in second-half revenue turning positive year on year.」
The company actively approached business partners and medical institutions to address weak claims-handling operations, contributing to positive year-on-year revenue in the second half. - FY2017-Q2AdvancedAnnual report
「As a new service for Sompo Japan Nipponkoa Insurance Inc., one of our major business partners, we provide a 24-hour call center and medical assistance services in the event of an infectious disease outbreak under the Overseas Emergency Expense Insurance policy, which the company began selling on 5 June.」
For overseas travel insurance ancillary services, the company aims to increase volumes, including through overseas centers, and acquire new customers from the third quarter, while beginning to provide a 24-hour call center and medical assistance in the event of infectious disease under Overseas Emergency Expense Insurance, as well as services for insurance for inbound travelers. - FY2017-Q1First statedAnnual report
「From the second quarter, we expect revenue to increase, supported by solid transactions with existing customers and the acquisition of new customers.」
From the second quarter, revenue from overseas travel insurance ancillary services is expected to increase through the retention of transactions with existing customers and the acquisition of new customers.