Strengthening e-commerce-enabled in-store pickup services and corporate websites
First written in FY2024-Q3. 3 of 5 entries say "Advanced", first in FY2025. Latest entry: 2026-04-27.
61 other companies' latest entry also says "Advanced".
- 2026-04-27AdvancedManagement Planning
「At our urban stores, we supplement limited product inventories by linking them with our e-commerce business, which lists a broad range of products, and transfer products among small trading areas to provide a fast and convenient shopping experience.」
Details an omnichannel strategy combining e-commerce, the app and urban stores. - FY2026AdvancedAnnual report
「We also use our official app, DAIWA PASSPORT, which has approximately 600,000 registered users (as of the end of January 2026), to notify customers of the timing of regular inspections and sales information and to distribute discount coupons and other materials. By conducting sales promotions tailored to customers' life cycles, we will convert these activities into bicycle sales.」
The number of official app subscribers increased from approximately 450,000 in the previous disclosure to approximately 600,000, and the company continues to use customer touchpoints through inspection notifications, sales information and coupons. - FY2025AdvancedAnnual report
「We also use our official app, DAIWA PASSPORT, which has approximately 450,000 registered users (as of the end of January 2025), to notify customers of the timing of regular inspections and sales information and to distribute discount coupons and other materials. By conducting sales promotions tailored to customers' life cycles, we will convert these activities into bicycle sales.」
The number of official app subscribers increased from approximately 300,000 in the previous disclosure to approximately 450,000. The company continues to use customer touchpoints through regular inspection notifications, sales information and coupons. - FY2024RestatedAnnual report
「Going forward, in addition to pursuing an omnichannel strategy that combines e-commerce, which makes purchasing easier, with physical stores offering comprehensive services by opening more new stores to strengthen our in-store pickup services, we intend to enhance the convenience of online purchases by making pickup available at other companies' stores through business alliances and other arrangements. We also use our official app, DAIWA PASSPORT, which currently has approximately 300,000 registered users (as of the end of January 2024), to notify customers of the timing of regular inspections and sales information and to distribute discount coupons.」
The company has reaffirmed its policy of combining in-store pickup services, the integration of e-commerce and physical stores, pickup at other companies' stores, and sales promotions and inspection notifications through its official app. - FY2024-Q3First statedAnnual report
「In addition, we redesigned our corporate website to actively promote our promotional activities and in-store pickup services, which take advantage of the convenience of e-commerce.」
The corporate website is being redesigned to promote in-store pickup services that take advantage of the convenience of e-commerce.