Expanding the Membership Base and Enhancing Work-Life Balance Offerings

「Going forward, we aim to expand our business broadly into a more comprehensive well-being field beyond our traditional service areas, centered on the House Agent model, which builds a stable earnings base by providing dedicated support to large companies and organizations, and an OEM strategy, which provides services in the well-being field in collaboration with partner companies.」

「In the well-being business (employee benefits business), we focused on acquiring new customers by leveraging an industry-leading number of menus and plans differentiated from those of competitors, including the Reimbursement Plan, Cafeteria Plan (Plus Your Choice) and usage-based plan. New customer acquisition progressed steadily through collaboration with major financial institutions, increasing the number of new contracts. We also promoted utilization by existing members to increase referral fee revenue, while working to develop attractive service menus and improve convenience.」

「Through Life Support Club, a comprehensive employee benefits outsourcing service, we support the health and well-being of working people. Its strengths include our proprietary wide range of menus, the Subsidy Reimbursement System, the Cafeteria Plan (Plus Your Choice), usage-based plans and directly operated facilities.」

「In the employee benefits business, performance progressed steadily following the full-scale launch of our partnership with the Kanto IT Software Health Insurance Society in May this year. We also promoted new customer acquisition by leveraging our strengths, including the Reimbursement Business Model, Plus Your Choice and directly operated facilities. In addition, to promote utilization by existing members, we began preparing to introduce a new search service system aimed at expanding attractive service menus and improving convenience.」

「As a measure to improve member convenience, we integrated with the accommodation website provided by JTB, Japan's largest travel company, in January 2024, resulting in a sharp increase in partner accommodation facilities.」

「In the employee benefits business, we pursued external partnerships and differentiated proposals centered on the Reimbursement System, Plus Your Choice and directly operated facilities to acquire new customers, resulting in steady increases in concluded and provisionally approved new contracts with member companies. We also focused on developing collaborative products with major travel companies, menus incorporating member needs, and a search service system.」

「In the employee benefits business, we pursued external partnerships and differentiated proposals centered on the Reimbursement System, Plus Your Choice and directly operated facilities to acquire new customers, resulting in steady increases in concluded and provisionally approved new contracts with member companies. We also focused on developing collaborative products with travel companies, menus incorporating member needs, and a search service system.」

「In the employee benefits business, strengthened external partnerships to acquire new customers led to steady progress in new order-taking activities. We also focused on developing and selling Plus Your Choice and collaborative products with travel companies, which serve as tools for offering new menus.」

「In the employee benefits business, we sought to improve member convenience through partnerships for well-being-related menus, expansion of the online lifestyle service, and promotion of utilization through LINE and smartphone apps.」

「In the employee benefits business, we expanded partnerships for well-being-related menus and sought to improve member convenience. We also strengthened collaboration with Advantage Risk Management Co.,Ltd., our capital alliance partner, while expanding the number of menus available through the online lifestyle service and promoting utilization through LINE and smartphone apps.」

「In the employee benefits business, we expanded partnerships for well-being-related menus and sought to improve member convenience. We also strengthened collaboration with Advantage Risk Management Co.,Ltd., our capital alliance partner, while expanding the number of menus available through the online lifestyle service and promoting utilization through LINE and smartphone apps.」

「We also promoted personnel exchanges and reciprocal customer referrals with Advantage Risk Management Co.,Ltd., our capital alliance partner, and in November last year launched Advantage WellGage as a bundled product combining ARM's strengths in corporate mental healthcare support and GLTD (group long-term disability income insurance), which provides income protection when employees are absent from work due to illness or other reasons, with our group's Life Support Club employee benefits service. In March this year, we began offering GLTD services as part of the Life Support Club menu.」

「In the employee benefits business, we strengthened joint menu development and system integration with Advantage Risk Management Co.,Ltd. We also focused on developing new menus to support the health of employees of contracted companies and their families, including Amazon Childcare Support Vouchers, Amazon Caregiving Support Vouchers and golf lessons.」

「We also focused on developing new menus to support the health of employees of contracted companies and their families, including HANAEMI, an online counseling service for women that supports women's career development, and At-Home Cognitive Function Check.」

「In the employee benefits business, Advantage Risk Management Co.,Ltd., which had entered into a capital alliance with our consolidated subsidiary Resol Life Support Co., Ltd., whose primary business is employee benefits, began alliance operations. We proceeded with joint menu development and system integration, and worked to develop products that satisfy users.」

「In the employee benefits business, we focused on providing services to support the health and well-being of working people during the COVID-19 pandemic.」

「In the employee benefits business, we generated fee revenue and directed customers to directly operated facilities through implementation of measures under the Go To Travel campaign. We also focused on developing new menus offered through Demae-can and online services in anticipation of use during the COVID-19 pandemic, and sought to increase utilization through products that satisfy users and information provision.」

「In the employee benefits business, we sought to increase utilization by developing products that satisfy users and providing information through group synergies. We also worked to implement measures under the Go To Travel campaign, centered on directly operated facilities.」

「We will continue to enhance group synergies and improve customer satisfaction by stimulating member utilization of Life Support Club, our employee benefits outsourcing service, including through special rates at directly operated facilities. We will also continue developing menus that address the needs of Life Support Club member companies and their employees, including life support, enhanced leisure opportunities, health promotion and work-life balance.」

「In the employee benefits business, we actively pursued business partnerships with providers of popular services that meet member needs to support the health and well-being of working people, and sought to increase utilization by strengthening the development of products that satisfy users.」

「In the employee benefits business, we actively pursued business partnerships with providers of popular services that meet member needs to support the health and well-being of working people, and sought to increase utilization by strengthening the development of products that satisfy users.」

「In the employee benefits business, we actively pursued business partnerships with providers of popular services that meet member needs to support the health and well-being of working people, and sought to increase utilization by strengthening the development of products that satisfy users.」

「We actively pursued business partnerships with providers of services for everyday use, including one of Japan's largest curated restaurant reservation websites, a website for searching and booking destination-based tourism experiences across Japan, and e-commerce websites for books, music and video software, with the aim of improving customer satisfaction.」

「In the employee benefits business, we rationalized our systems to meet customer needs. We also actively pursued new business partnerships, expanded the member service menu, and improved the convenience of the Members Navi member website to increase utilization.」

「In the employee benefits business, we developed and provided a wide range of health-related menus and services to support the health and well-being of working people. We also issued timely information on special offers at group facilities through the Members Navi member website, which is available exclusively to members, to increase utilization.」

「In the employee benefits business, we developed and provided a wide range of health-related menus and services to support the health and well-being of working people. We also issued timely information on special offers at group facilities through the Members Navi member website, which is available exclusively to members, to increase utilization.」

「The Company also completely revamped the members-only website “Members Navi.” This enabled the timely distribution of special offers at Group facilities, improved usability on smartphones, and established a framework for further increasing usage.」

「In the employee benefits business, the Company expanded support menus for health and happiness and product development for “experience-based products and plans,” expanded health management support offerings, and launched a smartphone-compatible web service providing timely information and special offers at Group facilities, thereby working to further increase usage.」

「The Company expanded services to support the “health management®” of member companies and launched a reservation service providing useful information promptly through its new website and smartphone platform.」

「In the employee benefits business, the Company expanded a wide range of menus and services to support the health and happiness of working people, provided attractive programs, and expanded services to support the “health management®” of member companies.」

「In the employee benefits business, the Company expanded a wide range of menus and services from the perspectives of purpose, bonds, health, and relaxation set out in its corporate principles, with the aim of supporting the health and happiness of working people. In particular, it leveraged synergies with リソル生命の森, which was selected by the Ministry of Health, Labour and Welfare as an implementing organization for the “Trial Project for New Residential Health Guidance,” providing attractive programs including the new health guidance program “Smart Life Stay” and team-building training.」

「In the employee benefits business, the Company worked to expand memberships, including membership in the “Life Support Club.” It also expanded health programs to support the “health management®” of member companies and supported efforts to create workplaces where employees can work energetically. In addition, it differentiated itself from other companies by enhancing original “health and bonds” menus and programs in cooperation with the multigenerational resort community “リソル生命の森” in Chiba Prefecture.」

「The Company worked to expand various memberships, including membership in the “Life Support Club,” expanded health programs to support the health management of member companies, and supported efforts to create workplaces where employees can work energetically. It also enhanced original “health and bonds” offerings in cooperation with the large-scale resort community “リソル生命の森.”」

「The Company worked to expand various memberships, including membership in the “Life Support Club,” and enhanced member services by expanding work-life balance-related offerings in areas such as health, childcare, nursing care, and housing, as well as voluntary “health and bonds” programs developed in cooperation with “リソル生命の森,” toward realizing the corporate principles of purpose, bonds, health, and relaxation.」