Promotion of the cloud-based contact center, call recording and sentiment analysis business
First written in FY2025-H1. 5 of 6 entries say "Advanced", first in FY2026-H1. Latest entry: 2026-08-14.
2 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「ログイット社, which provides enterprise contact center solutions centered on voice, won orders for voiceprint authentication projects and compliance recording projects in its core call recording business for call centers. It also newly began handling Zoom Contact Center and Zoom Phone and worked to expand its voice business. In addition, it newly began handling an AI platform and worked to bring AI-powered sentiment analysis and cloud businesses to market to improve CX and EX.」
The business expanded beyond call recording into voiceprint authentication, compliance recording, Zoom products, an AI platform, and AI-powered sentiment analysis and cloud services. - 2026-04-21AdvancedBusiness Alliance
「Through this partnership, ログイット will begin selling and providing implementation support for the STORM Platform, which automatically structures 100% of companies’ unstructured data and enables the no-code development of highly accurate AI agents.」
In the expansion of ログイット’s cloud business and use of AI, a specific initiative was added to its existing voice and contact-center businesses: selling and supporting implementation of an AI-agent development platform. - FY2026-H1AdvancedAnnual report
「ログイット社, which provides enterprise contact center solutions centered on voice, has seen steady performance in its maintenance business for existing customers and its core call recording business for call centers. It has newly begun handling Zoom Contact Center and Zoom Phone and is working to expand its voice business. In addition, inquiries for its sentiment analysis business have increased and contributed to improved results. As the next step, it is moving to bring AI-powered sentiment analysis and cloud businesses to market to improve CX and EX.」
ログイット社 has begun handling Zoom Contact Center and Zoom Phone and is moving to bring AI-powered sentiment analysis and cloud businesses to market. - FY2025-H1First statedAnnual report
「ログイット社, which provides enterprise contact center solutions centered on voice, has seen steady performance in its maintenance business for existing customers and sentiment analysis business. In its core call recording business, in addition to inquiries for large projects, it plans to provide a new call recording solution for financial services compliance. Inquiries for cloud contact center solutions are also trending upward, and the company is promoting a business that provides its solutions as cloud services, including sentiment analysis.」
For ログイット社, the strong performance of maintenance and sentiment analysis for existing customers, large call recording projects, a new solution for financial services compliance, rising inquiries for cloud contact centers, and the provision of all solutions through the cloud can be identified for the first time as an integrated business expansion strategy.