Uncovering Corporate IT Demand

「We supported customers’ DX initiatives through proposals linked to the “entire office” concept, including “offensive DX,” which uses AI after establishing a data platform, “defensive DX,” including stronger security and network infrastructure, and the latest AI solutions that enable midsize and small companies to benefit easily from AI.」

「We supported customers’ DX initiatives through proposals linked to the “entire office” concept, including “offensive DX,” which uses AI after establishing a data platform, “defensive DX,” including stronger security and network infrastructure, and the latest AI solutions that enable midsize and small companies to benefit easily from AI.」

「We will support customers’ DX initiatives leading to operational innovation tailored to their circumstances.」

「We will support customers’ DX initiatives leading to operational innovation tailored to their circumstances.」

「We will further advance the “entire office” initiative, support customers’ DX initiatives leading to operational innovation tailored to their circumstances, and strengthen our AI solutions.」

「We supported customers’ DX initiatives through proposals for the digitalization and efficiency of operations by combining the DX integrated package with various services, as well as the latest AI solutions that enable midsize and small companies to benefit easily from AI.」

「To this end, we will combine diverse channels, including center functions supporting sales and support activities and the customer portal(*), to strengthen customer touchpoints, while advancing initiatives to support sales processes using AI and other technologies.」

「Specifically, we proposed workflow reviews, security measures, and the digitalization and efficiency of operations by combining the DX integrated package with cloud services, including responses to revisions to the Labor Standards Act, the amended Electronic Books Preservation Act and the invoice system. We also supported customers’ DX initiatives, including services that enable midsize and small companies to benefit easily from AI, drawing on examples of how we ourselves achieved productivity gains through AI-driven business process reform.」

「In sales activities, including displays at this fair, we proposed workflow reviews, security measures, and the digitalization and efficiency of operations by combining the DX integrated package with cloud services, including responses to revisions to the Labor Standards Act, the amended Electronic Books Preservation Act and the invoice system.」

「Specifically, in addition to proposing the latest solutions useful for promoting DX, we continued supporting workflow reviews and the transition to digital documents, including responses to the amended Electronic Books Preservation Act. We also worked to realize solutions that enable midsize and small companies to benefit easily from AI.」

「Sales activities also gradually began to normalize, including a recovery in activities targeting new customers, which had declined the previous year. Specifically, in addition to proposing the latest solutions useful for promoting DX, we continued supporting workflow reviews and the transition to digital documents, including responses to the amended Electronic Books Preservation Act.」

「In sales activities, we provided opportunities to identify issues and needs related to promoting DX, made specific, easy-to-understand proposals for the transition to digital offices, and worked to develop demand for the digitization of documents and contracts.」

「In sales activities, we made specific, easy-to-understand proposals to support the transition to digital offices and worked to develop demand for the digitization of documents and contracts. We also continued supporting customers that had introduced telework with our assistance the previous year, addressing further efficiency gains and new challenges.」

「In sales activities, including displays at this fair, we made specific, easy-to-understand proposals on office digitalization and telework environments, and worked to develop demand for the digitization of documents and contracts.」

「As an immediate issue, we will address constraints on sales activities caused by calls to refrain from travel, as well as the needs of small and midsize companies for digitalization, higher productivity and lower costs.」

「We worked to stimulate IT demand linked to work-style reform, higher productivity and lower costs, and supported customers’ business activities through active proposals to customers rushing to introduce telework.」

「We worked to stimulate IT demand linked to work-style reform, higher productivity and lower costs, and supported customers’ business activities through active proposals to customers rushing to introduce telework.」

「We made high-value-added solution proposals tailored to each customer’s circumstances, drawing on our broad range of products and services.」

「Specifically, we will capture market needs by proposing solutions that deliver productivity gains and cost savings exceeding the cost of addressing work-style reform for small and midsize customers that need to respond to work-style reform.」

「This year, we held Practical Solution Fair 2019 in major cities across Japan, including Tokyo, Osaka and Nagoya, under the theme “Work-style reform enabled by IT,” raising the issue of the office’s 2020 problem(*1) and working to stimulate IT demand.」

「Under the “entire office” policy, we stimulate IT demand by combining the products and services we can provide to propose value-added solutions tailored to customers’ needs.」

「In February, we also held Practical Solution Fair 2019 in Tokyo, Osaka and Nagoya under the theme “Work-style reform enabled by IT,” displaying a range of office solutions implemented by the Group under its “entire office” policy and working to stimulate IT demand.」

「We have made specific proposals for solutions to customers’ management challenges.」

「We have made specific proposals for solutions to customers’ management challenges.」

「We worked to propose specific, easy-to-understand solutions based on examples implemented by the Group. In February, we held Practical Solution Fair 2018 in Tokyo, Osaka and Nagoya, proposing ways to use IT for work-style reform, higher productivity and lower costs, and worked to develop demand.」

「We worked to make more specific proposals, drawing on examples of initiatives we had implemented ourselves and our broad range of solutions.」

「In addition, to respond to interest in work-style reform, we worked to make more specific proposals, including introducing examples of initiatives we had implemented ourselves and explaining how our products and services could be used.」

「We worked to make more specific proposals, including introducing examples of initiatives we had implemented ourselves and explaining how our products and services could be used.」

「We worked to develop demand by making specific proposals on IT applications, including cost-saving measures for existing environments and ways to make proactive IT investments.」

「The Group worked proactively to develop corporate IT demand, including by strengthening security-related services and energy-saving solutions and handling new electricity supplies that would help reduce power costs.」

「We worked proactively to uncover corporate IT demand.」

「We worked proactively to uncover corporate IT demand.」