Identifying Customer Needs and Strengthening Proposal and Service Capabilities
First written in FY2016. 12 of 16 entries say "Advanced", first in FY2017-Q1. Latest entry: FY2026.
32 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「Our Group has established a marketing strategy to address business transformation driven by advances in the latest technologies and AI, while promoting the strengthening of the marketing and business function that enables a proactive, cross-functional sales approach. We aim to improve profitability by promoting the acquisition of new customers and deepening relationships with existing customers, thereby increasing order volumes.」
We are strengthening the marketing and business function as the function responsible for responding to technological changes such as AI, acquiring new customers and deepening relationships with existing customers. - FY2026-H1AdvancedAnnual report
「Through acquiring new customers in collaboration with major IT vendors and expanding orders from customers in the financial services, manufacturing and energy sectors」
Regarding proposals and service capabilities in response to customer needs, the document describes acquiring new customers through collaboration with major IT vendors and expanding orders from existing customers in multiple industries. - FY2025AdvancedAnnual report
「Our Group newly established a marketing and business function to achieve a proactive, cross-functional sales approach.」
We established a marketing and business function responsible for cross-functional sales to address customers' diverse challenges and increase order volumes and profitability. - FY2024-Q2AdvancedAnnual report
「Revenue was ¥7,213 million, up 8.6% year on year, driven by new project wins and expanded existing business resulting from strengthened sales efforts targeting major IT vendors.」
The document states that strengthening sales to major IT vendors led to progress in winning new projects and expanding existing transactions, together with first-half revenue in the system management business of ¥7.213 billion, up 8.6% year on year. - FY2024-Q1AdvancedAnnual report
「Revenue was ¥3,568 million, up 8.2% year on year, driven by new project wins and expanded existing business resulting from strengthened sales efforts targeting major IT vendors.」
Strengthening sales to major IT vendors led to progress in winning new projects and expanding existing transactions. - FY2023-Q2AdvancedAnnual report
「Revenue was ¥6,641 million, up 9.7% year on year, driven by expanded business with major IT vendors resulting from strengthened sales efforts and increased orders from existing financial-sector customers.」
The document describes progress in transactions and service provision through stronger sales to major IT vendors and increased orders from existing customers, together with revenue of ¥6.641 billion, up 9.7% year on year. - FY2023-Q1AdvancedAnnual report
「By strengthening sales to major IT vendors, expanding orders from existing public-sector customers and restarting a large project that had been postponed for an existing transportation-sector customer」
The document describes progress in sales and proposal activities through stronger sales to major IT vendors, increased orders from existing customers and the restart of postponed projects. - FY2022-Q2AdvancedAnnual report
「Although some projects for existing healthcare customers ended, revenue reached ¥6,053 million, supported by contributions from a subsidiary acquired in the previous fiscal year, increased orders resulting from strengthened sales efforts targeting major IT vendors, and new operations support and support desk project wins.」
Specific measures relating to sales and proposals, including strengthening sales to major IT vendors and acquiring new operations support and service desk projects, as well as sales results, are described. - FY2022-Q1AdvancedAnnual report
「To transition to a project-based organization and achieve one-stop service proposals spanning the boundaries between software development and IT infrastructure operations」
We are advancing one-stop proposals spanning software development and IT infrastructure through the transition to a project-based organization. - FY2020RestatedAnnual report
「In response to the rapidly increasing need for telework and remote work in recent years, we will pursue proposals in a broad range of areas, including migrating customers' information assets to the cloud and transforming business processes to support remote work.」
We continue to position proposals for cloud migration, remote work support and business process transformation tailored to customer needs as means of strengthening our service capabilities. - FY2018-Q1RestatedAnnual report
「Under these circumstances, our group has continued to make talent development its highest priority, while actively improving operational efficiency through the sharing and use of group management resources and pursuing group-wide sales initiatives for existing customers.」
We continue to share and leverage the Group's management resources and conduct cross-Group sales activities for existing customers. - FY2017-Q2RestatedAnnual report
「In addition to providing existing IT services centered on system operations and management, software development and platform development, we are deepening relationships with existing customers by proposing system security services and security consulting.」
We continue to make cross-functional service proposals to existing customers and deepen those relationships. - FY2017-Q1AdvancedAnnual report
「Under these circumstances, our group has continued to make talent development its highest priority, while actively improving operational efficiency through the sharing and use of group management resources and pursuing group-wide sales initiatives for existing customers.」
We are sharing and leveraging the Group's management resources and conducting cross-Group sales activities for existing customers. - FY2016First statedAnnual report
「We will work to strengthen our ability to make proposals from identifying customer needs through to presenting solutions, develop engineers for platform development, build services using new technologies such as cloud computing, and develop personnel with both the technical and language skills needed for global operations.」
Proposal and service capabilities are identified as priority issues, with multiple specific measures listed.