Strengthening Sales Capabilities and Developing New Customers
First written in FY2019. 10 of 19 entries say "Restated". Latest entry: 2026-10-09.
Tokai Soft moved to the "Worse" side of this theme in 2026, 3 years after the typical company in this theme (2023).
2 other companies' latest entry also says "Reframed".
- FY2025ReframedAnnual report
「① From a labor-intensive company to a company that collaborates with customers on their businesses」
The company is explicitly repositioning itself from its traditional sales model focused on developing new customers and expanding orders to a collaborative business that supports customer business growth through IT technology by combining PlusFORCE with products and services from other companies. - FY2025-H1RestatedAnnual report
「We view the current business environment as a business opportunity and will seek to expand business performance by strengthening proposal activities, including through use of the DX support solution “PlusFORCE,” and by strengthening and concentrating our development structure for related projects.」
The company has reaffirmed its policy of pursuing business growth by strengthening and concentrating its proposal activities using PlusFORCE and its related development structure. - FY2024ReframedAnnual report
「Even in our existing maintenance and quasi-mandate services, we will look beyond simply developing and maintaining systems to address customers' broader challenges, make proposals combining our own products with products and services from other companies, and aim to become a company that supports the growth of customers' businesses through IT technology.」
The company is broadening the positioning of its sales and business model, moving from strengthening sales focused on developing new customers and expanding orders to proposing support for customer business growth by combining other companies' products with its existing services. - FY2024-Q3RestatedAnnual report
「We view the current business environment as a business opportunity and will seek to expand business performance by strengthening proposal activities, including through use of the DX support solution “PlusFORCE,” and by strengthening and concentrating our development structure for related projects.」
The Company reconfirmed its policy of expanding business performance by strengthening proposal activities using PlusFORCE and strengthening and concentrating its related development structure. - FY2024-Q2RestatedAnnual report
「We view the current business environment as a business opportunity and will seek to expand business performance by strengthening proposal activities, including through use of the DX support solution “＋FORCE,” and by strengthening and concentrating our development structure for related projects.」
The Company reconfirmed its policy of expanding business performance by strengthening proposal activities using ＋FORCE and strengthening and concentrating its related development structure. - FY2024-Q1RestatedAnnual report
「We view the current business environment as a business opportunity and will seek to expand business performance by strengthening proposal activities, including through use of the DX support solution “＋FORCE,” and by strengthening and concentrating our development structure for related projects.」
The Company reconfirmed its policy of expanding orders and business performance by viewing the business environment as an opportunity, using ＋FORCE, strengthening proposal activities, and strengthening and concentrating its related development structure. - FY2023RestatedAnnual report
「To develop new customers, we will strengthen our ability to make proposals in our areas of technological expertise and reinforce an order-acquisition structure that integrates sales and engineering.」
The Company continues its policy of maintaining stable orders from existing and recurring customers while developing new customers through stronger proposal capabilities and an integrated sales and engineering order-acquisition structure. - FY2023-Q3RestatedAnnual report
「We view the current business environment as a business opportunity and will seek to expand business performance by strengthening proposal activities, including through use of the DX support solution “＋FORCE,” and by strengthening and concentrating our development structure for related projects.」
The Company reconfirmed its policy of expanding orders and business performance in related development through stronger proposal activities using ＋FORCE. - FY2023-Q1RestatedAnnual report
「We view the current business environment as a business opportunity and will seek further business expansion by strengthening proposal activities, including through use of “＋FORCE,” which brings together our development technologies and expertise for industrial customers, and by expanding orders from both new and existing customers.」
The Company reconfirmed its policy of seeking to expand orders from both new and existing customers through proposal activities using ＋FORCE. - FY2022-Q3AdvancedAnnual report
「Although restrictions on face-to-face sales and work at customer sites during the COVID-19 pandemic had some impact on the advancement of this business, new sales methods such as online sales activities and webinars became established」
The Company explained that, following the introduction of web conferencing, new sales methods such as online sales and webinars have become established. - FY2022-Q2RaisedAnnual report
「Going forward, in addition to the digitalization of businesses, which has become an issue in the post-COVID era, we will view corporate initiatives toward carbon neutrality, a key SDG theme, as a business opportunity, actively pursue proposal activities to expand orders from both new and existing customers, and seek to expand business performance by responding flexibly to changes in each customer's systems development investment.」
The Company expanded the focus from developing new customers to increasing orders from both new and existing customers. In addition to digitalization, corporate initiatives toward carbon neutrality have been added to the subjects of its proposals as business opportunities. - FY2022-Q1RestatedAnnual report
「Going forward, we will view the digitalization of businesses, an issue in the post-COVID era, as a business opportunity, actively pursue proposal activities centered on “＋FORCE,” which compiles our expertise in enabling the digital transformation of small and medium-sized manufacturers, and seek to expand our new-customer base」
The Company reconfirmed its policy of expanding new customers through proposal activities centered on ＋FORCE, capitalizing on post-COVID demand for digitalization. - FY2021RestatedAnnual report
「To develop new customers, we will strengthen our ability to make proposals in our areas of technological expertise and reinforce an order-acquisition structure that integrates sales and engineering.」
The Company reconfirmed its policy of maintaining stable orders from existing and recurring customers while developing new customers through stronger proposal capabilities and an integrated sales and engineering order-acquisition structure. - FY2021-Q3RestatedAnnual report
「We worked to win orders from new customers and for alternative development projects, minimizing the impact, and overall sales from industrial systems-related development remained firm.」
The Company reconfirmed measures to mitigate the impact of customers' investment restraint and postponements by winning orders from new customers and for alternative development projects. - FY2021-Q1AdvancedAnnual report
「We worked to win orders from new customers, including alternative development projects, and were able to minimize the impact」
The Company described concrete measures to mitigate the impact of customers' revised investment plans by winning orders from new customers and for alternative development projects. - FY2020AdvancedAnnual report
「We adopted web conferencing at an early stage and have maintained smooth communication with business partners.」
To support sales activities during the COVID-19 pandemic, the Company introduced web conferencing to maintain contact with customers. - FY2019First statedAnnual report
「While continuing to secure stable orders from existing and recurring customers with substantial transaction volumes, we will expand orders from new customers」
The Company stated that, while maintaining stable orders from existing customers, it will strengthen its ability to make proposals in its areas of technological expertise and reinforce an order-acquisition structure that integrates sales and engineering.