Consulting, Platform Development and Cloud Services Centered on Atlassian Products

「AI活用トレーニング」

「In particular, to accelerate the global expansion of the Group's business, including its Atlassian business, the company acquired 39% of the issued shares of Information Officer Pte. Ltd. (headquartered in Singapore; hereinafter, “IO SG”) and entered into a capital and business alliance as an important foothold for that expansion. It acquired shares in IO SG, which has operating bases in Singapore and the United States, and changed the company's name to “Ricksoft Singapore Pte. Ltd.” Through this transaction, the two companies are mutually leveraging their expertise, customer bases and service delivery structures, strengthening their ability to meet the growing demand from customers for overseas projects, expanding their business base in the rapidly growing Asia-Pacific region, and pursuing business expansion in global markets.」

「<Products and Services> ・Entered into a sales agency agreement with Miro Japan G.K. and was simultaneously certified as its highest-level partner, Premier Partner (February 2025) <Business Alliances> ・Reached a basic agreement with グロースエクスパートナーズ株式会社 on a business alliance for the sale and provision of services for Atlassian products (March 2025) ・Jointly established the joint venture アルターデザインコンサルティング株式会社 (hereinafter, “ADC”) with 株式会社BlueMeme, 株式会社ハイ・アベイラビリティ・システムズ and 株式会社サーバーワークス・キャピタル (June 2025)」

「<Products and Services> ・Launched a support service exclusively for companies using the Enterprise plan of “Atlassian Cloud,” the SaaS product provided by Atlassian (April 2024) ・Renewed the plan menu for “Support Plus,” an operational support service for companies using Atlassian products such as Confluence and Jira (May 2024) ・Expanded the services offered by the cloud-managed service RickCloud (July 2024) ・Entered into a sales agency agreement with Miro Japan G.K. and was simultaneously certified as its highest-level partner, Premier Partner (February 2025)」

「<Products and Services> ・Expanded the services offered by the cloud-managed service RickCloud (July 2024) ・Renewed the plan menu for “Support Plus,” an operational support service for companies using Atlassian products such as Confluence and Jira (May 2024) ・Launched a support service exclusively for companies using the Enterprise plan of “Atlassian Cloud,” the SaaS product provided by Atlassian (April 2024)」

「・Renewed the plan menu for “Support Plus,” an operational support service for companies using Atlassian products such as Confluence and Jira (May 2024) ・Launched a support service exclusively for companies using the Enterprise plan of “Atlassian Cloud,” the SaaS product provided by Atlassian (April 2024)」

「With the aim of enabling people at Japanese companies to use outstanding tools adopted in business settings worldwide so that their businesses can remain competitive globally, and of providing globally the in-house tools developed from the expertise gained through that work, the company focuses primarily on its “tool solutions business,” which provides a full range of services from research and analysis through design, implementation, deployment and operations.」

「Against this backdrop, the Group has been presenting new forms of products and services to address problems and concerns arising from changes in customer needs and corporate attitudes. Use of these products and services has been progressing steadily. <Products and Services> ・Began selling “D-Accel,” a platform providing solutions that promote corporate digital transformation, on Atlassian's Marketplace (December 2022) ・Began making its in-house Jira app “TeamSpirit Connector for Jira,” which reduces the burden on engineers of entering work hours, available on Atlassian's Marketplace (January 2023)」

「<Products and Services> ・Joined the Atlassian Marketplace Partner program to promote the use of Atlassian products in Japan (October 2022) ・Developed “Project Success Rate Forecast (Project Success Rate Forecast) powered by PROEVER,” an app for the agile project management tool “Jira Software Cloud,” and began making it available on Atlassian's Marketplace (October 2022) ・Began selling “D-Accel,” a platform providing solutions that promote corporate digital transformation, on Atlassian's Marketplace (December 2022) ・Began making its in-house Jira app “TeamSpirit Connector for Jira,” which reduces the burden on engineers of entering work hours, available on Atlassian's Marketplace (January 2023)」

「Against this backdrop, the Group has been presenting new forms of products and services to address problems and concerns arising from changes in customer needs and corporate attitudes. Use of these products and services has been progressing steadily. <Products and Services> ・Joined the Atlassian Marketplace Partner program to promote the use of Atlassian products in Japan (October 2022) ・Developed “Project Success Rate Forecast powered by PROEVER,” an app for the agile project management tool “Jira Software Cloud,” and listed it on Atlassian Marketplace (October 2022) ・Obtained Atlassian's Cloud Specialization certification (November 2022)」

「<Products and Services> ・Expanded the range of BI tools that connect to “Cadre,” an in-house tool supporting the use of Jira Software and Confluence data (June 2022) ・Ricksoft, Inc., a subsidiary, began selling “Gantt Chart Planner - Roadmap & Timeline - for Confluence” on Atlassian Marketplace (June 2022) ・Began selling a guidebook for the cloud versions of Atlassian products (June 2022)」

「<Products and Services> ・Expanded the range of BI tools that connect to “Cadre,” an in-house tool supporting the use of Jira Software and Confluence data (June 2022) ・Ricksoft, Inc., a subsidiary, began selling “Gantt Chart Planner - Roadmap & Timeline - for Confluence” on Atlassian's Marketplace (June 2022) ・Began selling a guidebook for the cloud versions of Atlassian products (June 2022) <Business Alliance> ・Began collaborating with Management Solutions Co.,Ltd. to provide next-generation project management solutions (May 2022)」

「Against this backdrop, the Group has been presenting new forms of products and services to address problems and concerns arising from changes in customer needs and corporate attitudes.」

「The company is also taking the following measures to promote the digital transformation of domestic companies. ・To develop new customer segments, released “D-Accel,” a product targeting small and medium-sized enterprises, with “Pochitto DX” as its first offering, on 28 September」

「The company began providing a service that integrates NTT Communications Corporation's next-generation interconnect service “Flexible InterConnect” with Ricksoft's fully managed service “RickCloud,” enabling customers to use tools provided by Ricksoft, centered on Atlassian products, in a secure environment (July 2021).」

「Against this backdrop, the Group has been launching new support services and products to address changes in customer needs and corporate attitudes. <Services> ・Released a new e-learning course, “Jira Administrator Course” (March 2021) The e-learning lineup is gradually taking shape, and the company is progressively establishing a structure better able to meet customer needs even during the COVID-19 pandemic. ・Strengthened support to promote the use of Atlassian Cloud and began providing “Support Plus Pro” (April 2021) The service provides more customer-focused support, including assistance from engineers who hold Atlassian certifications and the ability to submit inquiries via Slack, and has already received considerable customer response. ・Began selling licenses for Atlassian's new business-user task management tool, “Jira Work Management,” and handling related services (April 2021) <Products> ・Began providing Workato's new “SMSLINK Connector” option, which adds SMS notification functionality to any application (April 2021) ・Began providing the Data Center editions of “Alfresco connector for Jira” and “Alfresco connector for Confluence,” designed for large-scale systems (May 2021)」

「<Products> ・Began providing the “kintone Connector” for Workato, a business process automation tool (August 2020) ・Began handling WhiteSource One Time Audit licenses (August 2020) ・Partnered with Cybertrust Japan Co.,Ltd. to strengthen the security of RickCloud, its proprietary cloud service, and began providing the “Device ID Integration Option” (February 2021)」

「For some time, we have been taking measures to address the shift toward a cloud-centered business environment, not limited to Atlassian products. As part of these efforts, we opened the “Atlassian Product Migration Consultation Center” on 30 October.」

「Despite being affected by the COVID-19 pandemic, the Group increased revenue by 9.1% year on year. Although it was mainly affected by a decline in orders for SI services and a narrowing of the range of operations available to its engineers, it maintained revenue growth through a business mix combining “subscription-based licenses,” RickCloud, driven by rising cloud demand, and in-house software for global markets.」

「Although the outlook remains highly uncertain because of the impact of infectious diseases, the company will focus not only on promoting the use of software it handles, including Atlassian products, and proposing best practices to meet demand in the expanding global cloud market and increasingly diverse customer needs, but also on enabling its engineers to further develop their skills and demonstrate their development capabilities in in-house software development.」

「Against this backdrop, under its corporate mission of making “valuable tools” available to as many people around the world as possible, the Group released the beta version of its project management app “WBS Gantt-Chart for Jira Cloud” in July 2019, following a longstanding development effort. Although it was still a beta version, downloads exceeded 1,600 as of the end of November. The company subsequently incorporated feedback from beta users and improved the app's functionality, enabling it to release the full version on 4 December. It will continue to make further improvements in order to expand distribution channels for “WBS Gantt-Chart for Jira Cloud.”」

「The new tools introduced during the current fiscal year, including WhiteSource, Workato (Workato) and CARA, have generated considerable interest, including from major customers, and the company will work to expand sales further.」

「Against this backdrop, the Group worked to expand its business by providing consulting, platform implementation and operations, and cloud services centered on Atlassian products, as well as by acquiring new customers.」