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System Support Holdings (4396) · InitiativeAdvanced

Expanding Business with Key Customers and Developing New Customers

First written in FY2018. 22 of 29 entries say "Advanced", first in FY2019-Q1. Latest entry: FY2026.

29entries
9years
2from disclosures
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How it moved
ProgressHeldSoftenedWorseAdvancedFY2021 – FY20262018: 22019: 320192020: 320202021: 420212022: 420222023: 420232024: 320242025: 220252026: 42026
Same theme, other companies
Repeat Orders from Major Core Clients and New Customer AcquisitionA theme 92 companies write about · 1 as a headwind · 94 as a tailwind

47 other companies' latest entry also says "Advanced".

Ridges = years it wrote progress, valleys = years it wrote worse. Most hopeful companies at the back. Drag to turn, scroll to zoom, right-drag to pan. On a phone, two fingers turn and pinch to zoom; one finger scrolls the page.
Showing 14 of the 92 companies compared. The sentences above are computed from all 92.
Full recordFilings, disclosures and news, newest first
  1. FY2026AdvancedAnnual report

    「This was mainly because, in the cloud integration business, transactions with existing and new end users increased amid growth in usage support services resulting from stronger alliances with ServiceNow, Google Cloud and others.」

    The company cited increased transactions with existing and new end users through stronger alliances as a factor contributing to full-year performance.
  2. FY2026-H1AdvancedAnnual report

    「Under these circumstances, the Group's results for the interim consolidated accounting period were as follows. Orders from new and existing customers remained strong, centered on the cloud integration business identified as a priority area in the medium-term management plan. Revenue was ¥15,546 million, up 19.0% year on year, operating profit was ¥1,580 million, up 30.1%, ordinary profit was ¥1,613 million, up 31.5%, and interim net profit attributable to owners of the parent was ¥1,011 million, up 27.6%.」

    Orders from new and existing customers remained strong, centered on the priority areas of the medium-term management plan, resulting in first-half total company revenue of ¥15,546 million, up 19.0% year on year.
  3. FY2025AdvancedAnnual report

    「Orders from new and existing customers remained strong, centered on the cloud integration business identified as a priority area in the medium-term management plan, resulting in revenue of ¥26,938 million, up 22.3% year on year.」

    Orders from new and existing customers remained strong, centered on the priority areas of the medium-term management plan, resulting in total company revenue of ¥26,938 million, up 22.3% year on year.
  4. FY2025-H1AdvancedAnnual report

    「Orders from new and existing customers remained strong, centered on the cloud integration business identified as a priority area in the medium-term management plan. Revenue was ¥13,060 million, up 22.8% year on year, operating profit was ¥1,214 million, up 37.4%, ordinary profit was ¥1,226 million, up 36.5%, and interim net profit attributable to owners of the parent was ¥792 million, up 28.9%.」

    Orders from new and existing customers remained strong, centered on the priority areas of the medium-term management plan, resulting in first-half total company revenue of ¥13,060 million, up 22.8% year on year.
  5. FY2024AdvancedAnnual report

    「Orders from new and existing customers remained strong, centered on the cloud integration business identified as a priority area in the medium-term management plan. Revenue was ¥22,029 million, up 14.3% year on year, and operating profit was ¥1,670 million, up 14.7%.」

    Orders from new and existing customers remained strong, centered on the priority areas of the medium-term management plan, resulting in total company revenue of ¥22,029 million, up 14.3% year on year.
  6. FY2024-Q3AdvancedAnnual report

    「Orders from new and existing customers remained strong, centered on the cloud integration business identified as a priority area in the medium-term management plan. Revenue was ¥16,345 million, up 15.2% year on year, operating profit was ¥1,410 million, up 19.2%, ordinary profit was ¥1,431 million, up 19.8%, and net profit attributable to owners of the parent was ¥962 million, up 20.0%.」

    Orders from new and existing customers remained strong, centered on the priority areas of the medium-term management plan, resulting in cumulative nine-month total company revenue of ¥16,345 million, up 15.2% year on year.
  7. FY2024-Q2AdvancedAnnual report

    「Orders from new and existing customers remained strong, centered on the cloud integration business identified as a priority area in the medium-term management plan. Revenue was ¥10,635 million, up 15.5% year on year, operating profit was ¥883 million, up 19.0%, ordinary profit was ¥899 million, up 18.7%, and net profit attributable to owners of the parent was ¥614 million, up 20.9%.」

    Orders from new and existing customers remained strong, centered on the priority areas of the medium-term management plan, resulting in first-half total company revenue of ¥10,635 million, up 15.5% year on year.
  8. FY2024-Q1AdvancedAnnual report

    「Orders from new and existing customers remained strong, centered on the cloud integration business identified as a priority area in the medium-term management plan. Revenue was ¥5,034 million, up 14.3% year on year, operating profit was ¥399 million, up 31.2%, ordinary profit was ¥404 million, up 30.7%, and net profit attributable to owners of the parent was ¥282 million, up 37.3%.」

    Orders from new and existing customers remained strong, centered on the cloud integration business, resulting in total company revenue of ¥5,034 million, up 14.3% year on year.
  9. FY2023AdvancedAnnual report

    「As a result of focusing on orders from new and existing customers in areas of cloud-service usage support, including cloud services aimed at improving the efficiency of system maintenance and operations and cloud-based IT system infrastructure」

    The company explains that expanding cloud-service usage support orders from both new and existing customers led to full-year revenue of ¥19,267 million.
  10. FY2023-Q3AdvancedAnnual report

    「Under these circumstances, the Group focused on orders from new and existing customers and sales of various products in areas of cloud-service usage support, including cloud services aimed at improving the efficiency of system maintenance and operations and cloud-based IT system infrastructure. As a result, revenue was ¥14,192 million, up 18.9% year on year, operating profit was ¥1,183 million, up 14.5%, ordinary profit was ¥1,194 million, up 16.4%, and net profit attributable to owners of the parent was ¥801 million, up 16.9%.」

    The company continued to focus on orders from new and existing customers and product sales, reporting cumulative nine-month revenue of ¥14,192 million, up 18.9% year on year.
  11. FY2023-Q2AdvancedAnnual report

    「Under these circumstances, the Group focused on orders from new and existing customers and sales of various products in areas of cloud-service usage support, including cloud services aimed at improving the efficiency of system maintenance and operations and cloud-based IT system infrastructure. As a result, revenue was ¥9,211 million, up 18.2% year on year, and operating profit was ¥743 million, up 26.4%.」

    The company continued to focus on orders from new and existing customers and product sales, reporting cumulative second-quarter revenue of ¥9,211 million, up 18.2% year on year.
  12. FY2023-Q1AdvancedAnnual report

    「Under these circumstances, the Group focused on orders from new and existing customers and sales of various products in areas of cloud-service usage support, including cloud services aimed at improving the efficiency of system maintenance and operations and cloud-based IT system infrastructure. As a result, revenue was ¥4,404 million, up 18.4% year on year, operating profit was ¥304 million, up 26.4%, ordinary profit was ¥309 million, up 24.3%, and net profit attributable to owners of the parent was ¥205 million, up 26.8%.」

    The company continued to focus on orders from new and existing customers and product sales, reporting first-quarter revenue of ¥4,404 million, up 18.4% year on year.
  13. FY2022AdvancedAnnual report

    「This was mainly due to increased transactions with existing and new end users, reflecting growth in usage support services in the cloud-services area, including cloud services aimed at improving the efficiency of system maintenance and operations, and stronger alliances involving cloud services such as AWS and Microsoft Azure.」

    The company explains its full-year results in terms of increased transactions with existing and new end users through support for AWS, Microsoft Azure and other services.
  14. FY2022-Q3AdvancedAnnual report

    「Under these circumstances, the Group focused on orders from new and existing customers and sales of various products in areas of cloud-service usage support, including cloud services aimed at improving the efficiency of system maintenance and operations and cloud-based IT system infrastructure. As a result, revenue was ¥11,936 million, up 12.6% year on year.」

    The company continued to focus on orders from new and existing customers and product sales, resulting in cumulative nine-month total company revenue of ¥11,936 million, up 12.6% year on year.
  15. FY2022-Q2AdvancedAnnual report

    「Under these circumstances, the Group focused on orders from new and existing customers in areas of cloud-service usage support, including cloud services aimed at improving the efficiency of system maintenance and operations and cloud-based IT system infrastructure. As a result, revenue was ¥7,790 million, up 12.6% year on year, operating profit was ¥587 million, up 15.6%, ordinary profit was ¥592 million, up 14.5%, and net profit attributable to owners of the parent was ¥393 million, up 14.2%.」

    The company focused on orders from new and existing customers, and total company revenue for the first half increased 12.6% year on year.
  16. FY2022-Q1AdvancedAnnual report

    「Under these circumstances, the Group focused on orders from new and existing customers in areas of cloud-service usage support, including cloud services aimed at improving the efficiency of system maintenance and operations and cloud-based IT system infrastructure.」

    The company focused on orders for cloud-service usage support from both new and existing customers, resulting in solution business revenue increasing 15.5% year on year.
  17. FY2021AdvancedAnnual report

    「As a result of focusing on orders from new and existing customers and sales of various products in areas of cloud-service usage support, including ERP implementation projects and cloud-system implementation projects aimed at improving the efficiency of system maintenance and operations, the financial position and operating results for the consolidated fiscal year were as follows.」

    The company reports continued focus on orders from new and existing customers and product sales, resulting in total company revenue of ¥14,431 million, up 7.9% year on year.
  18. FY2021-Q3RestatedAnnual report

    「The Group focused on orders from new and existing customers and sales of various products in areas of cloud-service usage support, including ERP implementation projects and cloud-system implementation projects aimed at improving the efficiency of system maintenance and operations.」

    The company continues to focus on orders from new and existing customers and product sales. No new metrics, such as customer numbers or new business partners, have been provided to further define the customer strategy.
  19. FY2021-Q2RestatedAnnual report

    「We focused on orders from new and existing customers and sales of various products in areas of cloud-service usage support, including ERP implementation projects and cloud-system implementation projects aimed at improving the efficiency of system maintenance and operations.」

    The company continues to focus on orders from new and existing customers and product sales. No new metrics, such as customer numbers or new business partners, have been provided to further define the customer strategy.
  20. FY2021-Q1RestatedAnnual report

    「We focused on orders from new and existing customers and sales of various products in areas of cloud-service usage support, including ERP implementation projects and cloud-system implementation projects aimed at improving the efficiency of system maintenance and operations.」

    Measures to expand orders from both new and existing customers continue. No additional milestones, such as specific customers awarded orders or the number of new customers, have been disclosed this time.
  21. FY2020-Q3AdvancedAnnual report

    「We focused on expanding orders from new and existing customers in various areas of cloud-service usage support.」

    The company explains that continued efforts to expand orders from both new and existing customers led to total company revenue of ¥10,013 million, up 19.1% year on year.
  22. FY2020-Q2AdvancedAnnual report

    「The Group focused on expanding orders from new and existing customers in various areas of cloud-service usage support, including core system renewal projects in the logistics industry and cloud-system implementation projects aimed at improving the efficiency of system maintenance and operations. As a result, revenue was ¥6,573 million, up 18.0% year on year.」

    The company reports that it expanded orders for cloud-service usage support and other services from both new and existing customers, resulting in first-half revenue of ¥6,573 million, up 18.0% year on year.
  23. FY2019RestatedAnnual report

    「We will work to expand business with existing key customers and develop new customers.」

    The company continues to pursue a customer strategy combining deeper relationships with key customers and the development of new customers.
  24. FY2019-Q3RestatedAnnual report

    「As a result of focusing on core system renewal projects in the logistics industry, ERP implementation projects in the real estate industry, web-service development projects in the human resources services industry, and expanding orders from existing customers in the area of cloud-service usage support, among other initiatives」

    Measures to expand customer business, including increased orders from existing customers, continue to be described, and no change in the customer strategy has been indicated.
  25. FY2019-Q2RestatedAnnual report

    「As a result of focusing on core system renewal projects in the logistics industry, ERP implementation projects in the real estate industry, and expanding orders from existing customers in the area of cloud-service usage support, among other initiatives」

    Measures to expand customer business, including increased orders from existing customers, continue to be described, but no change in the customer strategy itself has been indicated.
  26. FY2019-Q1AdvancedAnnual report

    「As a result of focusing on increasing orders from existing customers in the area of cloud-service usage support, among other initiatives」

    Specific progress was reported in expanding orders from existing customers in the area of cloud-service usage support.
  27. FY2018First statedAnnual report

    「Customer strategy: We will work to expand business with existing key customers and develop new customers.」

    The policy is to pursue deeper relationships with key existing customers while also acquiring new customers.
Moved together

"Growth Strategy Centered on Proprietary Products, Cloud Services and Partnerships with Other Companies" moved the same way as this thread, in the same document, in 22 of its 29 moves.

222119161511★123456
  1. ★This thread
  2. 1Growth Strategy Centered on Proprietary Products, Cloud Services and Partnerships with Other Companies22×
  3. 2Increase in net sales and operating income driven by cloud-related projects21×
  4. 3Active Rollout of Proprietary Products and External Sales of Core Internal Systems19×
  5. 4Policy of Maintaining Stable Dividends While Securing Retained Earnings16×
  6. 5Global Strategy Leveraging Overseas Offices and Group Companies15×
  7. 6Expanding Order Intake through Alliances and Group Collaboration11×

★ is this thread; numbers match the list above. The number on a line is how many documents both moved the same way in; lines between the other threads count the documents they moved together in too. Threads that move together often sit closer.

When this could move next
No upcoming earnings preview for System Support Holdings yet. It last moved in the Earnings of 2026-08-12: "Advanced".
News
No news is linked to this thread yet. When an article touches it, it will appear here by date.
Expanding Business with Key Customers and Developing New Customers | System Support Holdings Inc. (4396) | Komori