Transforming Japanese Companies’ Operations and Business Models through NEW-IT

「CHANGE Holdings,Inc. (head office: Minato-ku, Tokyo; Representative Director and Executive President: Fukudome Taishi (福留 大士))'s subsidiary 株式会社チェンジ (head office: Minato-ku, Tokyo; Representative Director and Executive President: Noda Tomohiro (野田知寛); hereinafter, "Change"), in collaboration with WISDOM LLC and PST Co., Ltd., has launched a new service for businesses, "EQ Training × Voice EQ Assessment," combining practical training to develop EQ (emotional intelligence) with condition assessment using voice analysis, to」

「In the private-sector digital transformation and M&A advisory fields, the BPO business is expanding into new BPO areas and introducing new services while using AI to improve productivity. The M&A advisory business is improving the volume and efficiency of lead generation by strengthening alliances, and increasing its closing rate through a follow-up structure staffed by experienced consultants. The training and consulting business is focusing on strengthening AI training content and proposing digital transformation solutions using AI in frontline operations. The digital transformation tools business is focusing on expanding sales to manufacturing sites and the retail industry.」

「In the NEW-IT Transformation business, the Company is deepening collaboration among group companies to enhance synergies within the Group and continues to make growth investments centred on M&A and capital and business alliances. In the private-sector digital transformation and M&A advisory fields, the BPO business is strengthening collaboration within the Group, while the M&A advisory business is strengthening the origination of transactions through alliances with major financial institutions. The robotics and beacon businesses are performing steadily as customer acquisition progresses.」

「The NEW-IT Transformation business comprises the private-sector digital transformation and M&A advisory fields and the cybersecurity field.」

「In the NEW-IT Transformation business, the Company continues to make growth investments centred on M&A and capital and business alliances. In the field addressing labour shortages, it is strengthening and expanding training services incorporating reskilling and strong demand related to generative AI (ChatGPT), and recorded a gain on the revaluation of shares following the conversion of 株式会社ディジタルグロースアカデミア into an equity-method affiliate. In the cybersecurity field, revenue increased substantially from the same interim period of the previous fiscal year following the consolidation of E-Guardian Inc. and アイディルートコンサルティング株式会社 as subsidiaries.」

「In the NEW-IT Transformation business, the Company is integrating and consolidating its existing private-sector digital transformation and talent development fields to address persistent labour shortages comprehensively, providing solutions to alleviate labour shortages. It is also strengthening and expanding its cybersecurity business by bringing together highly skilled security personnel from a broad range of fields across Japan and building a robust industrial base with domestic solutions to contain the digital deficit.」

「On 25 December 2023, the Company established サイリーグホールディングス株式会社, an intermediate holding company intended to serve as the core of the restructuring of the security industry. Today, 14 February 2024, it announced that デジタルアーツコンサルティング株式会社 would be consolidated as a subsidiary, with 29 March 2024 as the acquisition date. In the digital talent development field, it is accelerating the evolution of its business model toward a platform-based model and developing content incorporating the latest digital transformation technologies, including the launch of generative AI (ChatGPT) training. In the private-sector digital transformation field, it is developing new digital transformation solutions for industries and sectors facing pronounced labour shortages.」

「On 2 August 2023, the Company entered into a capital and business alliance agreement with E-Guardian Inc., conducted a tender offer for its shares and underwrote a third-party allotment of shares, completing the consolidation of the company as a subsidiary on 11 October 2023. Going forward, the Company will expand its business into cybersecurity, an essential field for advancing digital transformation, and promote the restructuring of the cybersecurity industry.」

「In the NEW-IT Transformation business, the Company continues to make growth investments centred on M&A and capital and business alliances. In the digital talent development field, it is accelerating the evolution of its business model toward a platform-based model and developing content incorporating the latest digital transformation technologies, including the launch of generative AI (ChatGPT) training. In the private-sector digital transformation field, it is developing new digital transformation solutions and robotics services through collaboration with regional financial institutions in non-financial businesses and for industries and sectors facing pronounced labour shortages.」

「As a key initiative for the fiscal year ended March 2024, the Company is continuing efforts to achieve the revised medium-term management plan, “Digitize ＆ Digitalize Japan (Phase2).” In the NEW-IT Transformation business, it is expanding the talent development field, accelerating regional digital transformation through co-creation with regional financial institutions using municipal networks, and expanding services to address a range of digitalisation needs. It is also advancing its robotics business, which is expected to achieve significant future growth as one solution for Japan amid declining birth rates, population ageing and population decline.」

「On 1 August 2022, Digital Growth Academia Co., Ltd., a subsidiary, made Logosware Co., Ltd., which provides e-learning and live training-streaming platforms, a subsidiary, launched the “Minnade” DX talent development platform, and has steadily increased its user base. The company operates the subscription-based e-learning service “KaWaL” and, on 4 November 2022, entered into a capital and business alliance with learningBOX Co., Ltd., which operates an e-learning learning management system.」

「In the NEW-IT Transformation Business, the company continues to make growth investments across M&A. On 1 August 2022, its subsidiary Digital Growth Academia Co., Ltd. made Logosware Co., Ltd., which provides e-learning and live training-streaming platforms, a subsidiary. On 4 November 2022, the company entered into a capital and business alliance with learningBOX Co., Ltd., which operates an e-learning learning management system. These investments will accelerate the evolution of the business model toward a platform model in digital talent development. On 3 October 2022, the company made DFA Robotics Co., Ltd. a subsidiary. This will enable it to develop a robotics business expected to achieve substantial future growth as one solution for Japan amid declining birth rates, population decline and population ageing.」

「In the NEW-IT Transformation Business, the company continues to make growth investments across M&A. On 1 August 2022, its subsidiary Digital Growth Academia Co., Ltd. completed the acquisition of Logosware Co., Ltd., which provides e-learning and live training-streaming platforms. The company will accelerate the evolution of its business model toward a platform model in digital talent development. It also announced on 15 August 2022 that it had acquired DFA Robotics Co., Ltd. The company will develop its robotics business, which is expected to achieve substantial future growth as one solution for Japan amid declining birth rates, population decline and population ageing.」

「In the NEW-IT Transformation Business, the company accelerated digital transformation in Japan through initiatives to solve social challenges using the formula of digital × local communities × talent, including collaboration among local governments, regional banks and regional companies and support for digitalising administrative procedures.」

「In the NEW-IT Transformation Business, large-scale support projects for digital talent development and the development of new services and content progressed synergistically, while alliances in the DX field were strengthened steadily, accelerating digital transformation in Japan.」

「In the NEW-IT Transformation Business, the company advanced digitalisation projects for major companies and government agencies and expanded projects related to digital talent development. It also established Digital Growth Academia Co., Ltd. as a joint venture with KDDI Corporation to jointly provide digital talent development, made B-CAP Co., Ltd. a subsidiary in the beacon-related solutions field, began collaborating with Sumitomo Mitsui Banking Corporation on DX support services for the bank’s major corporate customers, and entered into a business alliance with The Chiba Bank,Ltd. to promote regional DX, thereby accelerating its DX strategy through M&A, joint ventures, collaboration and business alliances.」

「In the NEW-IT Transformation Business, the company advanced digitalisation projects for major companies and government agencies, while projects related to digital talent development accelerated following the start of sales in April 2021 by Digital Growth Academia Co., Ltd., established as a joint venture with KDDI Corporation, and the contribution of B-CAP Co., Ltd., acquired in March 2021, to performance increased.」

「In the NEW-IT Transformation Business, the company advanced digitalisation projects for major companies and government agencies and projects related to digital talent development. It is also accelerating DX in Japan by establishing the joint venture Digital Growth Academia Co., Ltd. with KDDI Corporation to jointly provide digital talent development, and making B-CAP Co., Ltd., which has achieved leading growth in Japan in beacon-related solutions, a subsidiary.」

「As the spread of COVID-19 made clear that Japan’s digitalisation was lagging far behind the rest of the world, digitalisation suited to the new business environment became an urgent priority across all industries. In the NEW-IT Transformation Business, the company advanced digitalisation projects for major companies and government agencies, while performance remained steady, mainly in projects related to digital talent development.」

「The company shifted digital talent development online and, by reviewing its customer portfolio, pursued the development of customers advancing digitalisation in areas including local governments, central government ministries, education, finance, and information and telecommunications, capturing demand for digitalisation accelerated by COVID-19.」

「During the third quarter of the consolidated fiscal period, the company rapidly implemented initiatives to minimise the impact of COVID-19 by switching digital talent development to online delivery and securing public-sector projects through a review of its customer portfolio. It also expanded services for digitalising telework environments and began providing data analysis services for measuring telework productivity.」

「Meanwhile, enquiries and requests for consultation on remote-work arrangements, infrastructure development and the shift to online group training increased sharply, and the company promptly began providing support for setting up home-based work and for delivering and transitioning group training online.」

「In the NEW-IT Transformation Business, the group’s core business, the company has handled a broad range of projects in the digital transformation field, accumulated capabilities for future growth and strengthened its ability to handle highly complex projects. It also made progress in launching cloud integration solutions, and performance was steady, mainly in projects related to digital talent development.」

「The company is advancing digital transformation through services using various algorithms and foundational technologies, including AI, voice internet, mobility, IoT, big data, cloud and security, and training for developing digital talent, collectively referred to below as the “Library”.」

「During the cumulative third quarter, the company began providing new services, including support for building data distribution platforms to advance digital transformation, services to improve employee engagement using data analytics technology, and services promoting health management using vital data and smartphones, thereby expanding the NEW-IT Transformation Business library.」

「During the cumulative second quarter, the company began providing new services, including solutions using cloud content management, implementation support services for business use of drones, voice UI services using hearable devices, solutions supporting productivity improvements for frontline workers, and the development and implementation of multichannel, multilingual chatbots, accelerating the expansion of the NEW-IT Transformation Business library.」

「During the cumulative first quarter, the company aggressively promoted growth investments to provide new services, including business process automation projects using AI, IoT and RPA (Robotic Process Automation), projects using hearable devices, and projects for business use of drones.」

「During the cumulative third quarter, services for developing advanced talent, including AI talent and data scientists, projects related to voice AI speakers, and work-style reform projects progressed beyond initial expectations.」

「During the cumulative second quarter, the company began providing new services prepared since the previous period, including business process automation projects using AI, RPA (Robotic Process Automation) and robotics, IoT support, projects using voice AI speakers, and education services and regional revitalisation projects using VR (Virtual Reality), mainly for the public sector, and achieved results.」

「During the cumulative first quarter, the company pushed ahead with growth investments in providing new services and PoCs (Proofs of Concept), including business process automation projects using AI and RPA (Robotic Process Automation), projects using voice AI speakers, and regional revitalisation projects using VR (Virtual Reality)」

「The company is developing services using libraries of various algorithm groups and foundational technologies, including AI, voice internet, mobility, IoT, big data, cloud and security, as well as IT talent development and training services, under its “NEW-IT Transformation Business”.」

「During the cumulative third quarter, the company’s provision of new services progressed smoothly, including development of on-site training applications using AR (Augmented Reality), sales of a mobile security platform supporting work-style reforms at major companies and government agencies, support for the use of big data by local governments for regional revitalisation, and robotics integration in anticipation of a declining working population. It also worked to expand its library through development of applications for AI speakers and voice interfaces, automation and labour-saving of business processes using AI, construction of new business models using IoT, and development of data scientists supporting the Fourth Industrial Revolution, while advancing capital and business alliances with other companies to build the NEW-IT ecosystem.」

「During the cumulative second quarter, sales of a mobile security platform supporting work-style reforms at major companies and government agencies, support for the use of big data by local governments for regional revitalisation, robotics integration and other new services aimed at the declining working population progressed smoothly.」

「The company also launched new services for on-site productivity innovation using robotics and for analysing image and voice data using AI, and worked to expand its library by increasing its handling of overseas IT products.」

「The company named and is developing its business that promotes the transformation of Japanese companies by harnessing new IT technologies as the “NEW-IT Transformation Business”.」