Strengthening Initiatives in the Solutions Services Sector
First written in FY2017-Q1. 16 of 30 entries say "Advanced", first in FY2018-Q1. Latest entry: FY2024.
Imura & moved to the "Worse" side of this theme in 2024, 2 years before the typical company in this theme (2026).
8 other companies' latest entry also says "Reframed".
- FY2024ReframedAnnual report
「The company advocates evolving from a manufacturer that produces and sells products into a service business that adds services to products and achieves even higher customer satisfaction, and further into a solution provider that delivers appropriate solutions to customers' challenges,」
The previous focus on strengthening solution services has been reorganized around adding services to products, shifting from manufacturing to services, and evolving into a solution provider. - FY2024-Q3WorsenedAnnual report
「Although spot projects involving vaccination vouchers and the unified local elections provided support, sales volumes declined, particularly for business envelopes, as society became more digitalized, and demand for direct-mail envelopes also remained sluggish. As a result, revenue was ¥11,733 million, down 3.0% year on year. Revenue was ¥3,007 million, down 4.3% year on year, mainly because revenue from service processing declined following the completion of large projects for various local governments that arose in the previous period.」
Spot projects provided support, but revenue declined in the package solutions business due to lower sales volumes and in the mailing services business due to the completion of large projects for local governments. - FY2024-Q2WorsenedAnnual report
「Revenue was ¥2,067 million, down 4.4% year on year, mainly because revenue from service processing declined following the completion of large projects for various local governments that had been commissioned in the previous period.」
In the mailing services business, service-processing revenue declined 4.4% year on year as large projects for local governments rolled off. - FY2024-Q1AdvancedAnnual report
「Amid sluggish demand for postal and mail-delivery services, spot projects centered on public-sector demand, such as vaccination vouchers and the unified local elections, provided support, and revenue was ¥4,045 million, up 0.1% year on year and roughly in line with the previous year.」
Even amid sluggish demand, revenue in the package solutions business was maintained at roughly the previous year's level through spot projects centered on public-sector demand, including vaccination vouchers and the unified local elections. - FY2023AdvancedAnnual report
「Although revenue from existing projects declined as customers reviewed their plans amid the COVID-19 pandemic, the capture of public-sector demand, including the mailing of vaccination vouchers, proved effective, and revenue increased to ¥4,117 million, up 9.7% year on year. In terms of earnings, the gross profit margin rose on higher processed-sales revenue, and the effect of higher revenue also contributed, resulting in operating profit of ¥532 million, up 69.9% year on year.」
In the mailing services business, the company captured public-sector demand and increased processed-sales revenue, resulting in full-year revenue growth of 9.7% year on year and operating profit growth of 69.9%. - FY2023-Q3AdvancedAnnual report
「(Mailing services business) Although revenue from existing projects declined due to reviews of plans amid the COVID-19 pandemic, revenue increased to ¥3,140 million, up 10.0% year on year, with the addition of newly arising public-sector demand. In terms of earnings, in addition to the effect of higher revenue, the gross profit margin improved, and operating profit increased to ¥473 million, up 56.6% year on year.」
In the mailing services business, the company captured new public-sector demand, resulting in revenue growth of 10.0% year on year and operating profit growth of 56.6%. - FY2023-Q2AdvancedAnnual report
「(Mailing services business) Although revenue from existing projects declined due to reviews of plans amid the COVID-19 pandemic, revenue increased to ¥2,163 million, up 6.4% year on year, with the addition of newly arising public-sector demand. In terms of earnings, in addition to the effect of higher revenue, the gross profit margin improved, and operating profit increased to ¥363 million, up 62.2% year on year.」
In the mailing services business, the company captured new public-sector demand, resulting in revenue growth of 6.4% year on year and operating profit growth of 62.2%. - FY2023-Q1AdvancedAnnual report
「With the addition of newly arising public-sector demand, revenue increased to ¥1,012 million, up 19.3% year on year. In terms of earnings, in addition to the effect of higher revenue, the gross profit margin improved, and operating profit increased to ¥166 million, up 191.3% year on year.」
In the mailing services business, the company captured public-sector demand and improved its gross profit margin, resulting in revenue and operating profit exceeding the same period of the previous year. - FY2022-Q3AdvancedAnnual report
「Although demand declined due to the COVID-19 pandemic, revenue increased to ¥2,855 million, up 4.0% year on year, owing to efforts to deepen relationships with existing customers and the addition of public-sector demand. Operating profit increased to ¥302 million, up 35.8% year on year.」
In the mailing services business, the company deepened relationships with existing customers and captured public-sector demand, resulting in revenue growth of 4.0% year on year and operating profit growth of 35.8%. - FY2022-Q2Focusing on profitability amid declining demandAnnual report
「In terms of earnings, as a result of implementing various sales initiatives focused on profitability, including proposals for high-value-added products and services, and working to reduce fixed costs, operating profit was ¥938 million, up 0.1% year on year, and ordinary profit was ¥1,022 million, up 1.1% year on year, both roughly in line with the previous period,」
Although declining demand reduced revenue, operating profit and ordinary profit were roughly in line with the same period of the previous year, supported by value-added proposals, profitability-focused sales initiatives and fixed-cost reductions. - FY2022-Q1WorsenedAnnual report
「In terms of earnings, despite implementing various sales measures focused on profitability, including proposals for high-value-added products and services, and working to reduce fixed costs, the impact of lower revenue was significant. Operating profit declined 8.6% year on year to ¥407 million, and ordinary profit declined 5.4% to ¥436 million.」
The Group implemented proposals for high-value-added products and services and sales measures focused on profitability, but the impact of lower revenue was significant, resulting in year-on-year declines in operating profit and ordinary profit. - FY2021RestatedAnnual report
「In addition to expanding new customers and deepening relationships with existing customers, government demand also contributed, but the impact of weak demand was significant, resulting in revenue of ¥3,509 million, down 2.1% from the previous fiscal year. In terms of earnings, progress in improving the gross profit margin through greater in-house production and other measures resulted in operating profit of ¥202 million, up 30.0% from the previous fiscal year.」
In the mailing services business, the Group continued sales activities targeting new and existing customers and the capture of government demand. Although weak demand resulted in lower revenue, operating profit increased through greater in-house production and other measures. - FY2021-Q3AdvancedAnnual report
「In addition to expanding new customers and deepening relationships with existing customers, government demand also contributed, resulting in revenue of ¥2,744 million, up 2.1% year on year. In terms of earnings, in addition to an improved gross profit margin through greater in-house production, the effect of higher revenue resulted in operating profit of ¥222 million, up 105.8% year on year.」
In the mailing services business, the Group expanded new customers, deepened relationships with existing customers, captured government demand and promoted greater in-house production, resulting in revenue increasing 2.1% year on year and operating profit increasing 105.8%. - FY2021-Q2AdvancedAnnual report
「(Mailing services business) In addition to expanding new customers and deepening relationships with existing customers, government demand also contributed, resulting in revenue of ¥2,008 million, up 5.5% year on year. In terms of earnings, in addition to an improved gross profit margin through greater in-house production, the effect of higher revenue resulted in operating profit of ¥251 million, up 104.0% year on year.」
In the mailing services business related to solution services, sales activities and the capture of government demand resulted in higher revenue, while greater in-house production and other measures contributed to a 104.0% year-on-year increase in operating profit. - FY2021-Q1RestatedAnnual report
「Against this backdrop, the Group adopted “Give & Give & Give (continuing to deliver the highest added value to everyone)” as its theme and pursued initiatives company-wide in the solution services field to provide customers with satisfactory solutions.」
The Group continues to promote company-wide initiatives in the solution services field. - FY2020AdvancedAnnual report
「In addition to steady results from expanding new customers and deepening relationships with existing customers, the previously mentioned spot project also contributed, resulting in revenue of ¥3,586 million, up 15.7% from the previous fiscal year. In terms of earnings, in addition to the effect of higher revenue, the gross profit margin improved through measures including greater in-house production, resulting in operating profit of ¥155 million, compared with an operating loss of ¥100 million in the previous fiscal year.」
In the mailing services business, the Group pursued sales activities targeting new and existing customers and greater in-house production, resulting in revenue increasing 15.7% from the previous fiscal year and operating results turning from an operating loss to operating profit of ¥155 million. - FY2020-Q3AdvancedAnnual report
「In addition to steady results from expanding new customers and deepening relationships with existing customers, the previously mentioned spot project also contributed, resulting in revenue of ¥2,688 million, up 16.4% year on year. In terms of earnings, in addition to the effect of higher revenue, an improved gross profit margin resulted in operating profit of ¥108 million, compared with an operating loss of ¥70 million in the previous corresponding period.」
In the mailing services business, the expansion of new customers and deepening of relationships with existing customers produced results, with revenue increasing 16.4% year on year and operating results turning from an operating loss to operating profit. - FY2020-Q2AdvancedAnnual report
「In addition to steady results from expanding new customers and deepening relationships with existing customers, the addition of contracted election-related services resulted in revenue of ¥1,903 million, up 22.8% year on year, and operating profit of ¥123 million, compared with an operating loss of ¥36 million in the previous corresponding period.」
In the mailing services business, the expansion of new customers and deepening of relationships with existing customers, which led to initiatives in solution services, progressed. Revenue increased 22.8% year on year, and operating results turned from an operating loss to operating profit of ¥123 million. - FY2020-Q1AdvancedAnnual report
「In addition to steady results from expanding new customers and deepening relationships with existing customers, the addition of contracted election-related services associated with the unified local elections in April resulted in revenue of ¥888 million, up 31.5% year on year, and operating profit of ¥52 million, compared with an operating loss of ¥37 million in the previous corresponding period.」
In the mailing services business, the expansion of new customers and deepening of relationships with existing customers produced results, with revenue increasing 31.5% year on year and operating results turning from a ¥37 million loss to a ¥52 million profit. - FY2019-Q3WorsenedAnnual report
「Amid growing corporate demand for outsourcing, we continued strengthening our sales capabilities in the business process outsourcing (BPO) market and pursuing new engagements. However, due in part to the decline following the large spot project recorded in the previous fiscal year, revenue was ¥2,309 million, down 3.0% year on year. In terms of earnings, in addition to lower revenue, higher amortization associated with capital investment to expand the service offering and increased personnel expenses resulting from an expanded workforce led to an operating loss of ¥70 million, compared with operating profit of ¥103 million in the previous corresponding period.」
The Group continues to strengthen sales capabilities and pursue new engagements in the BPO market, but revenue fell 3.0% year on year, and operating results deteriorated from operating profit in the previous corresponding period to an operating loss of ¥70 million. - FY2019-Q2RestatedAnnual report
「Amid growing corporate demand for outsourcing, we continued strengthening our sales capabilities in the business process outsourcing (BPO) market and pursuing new engagements. However, due in part to the decline following the large spot project recorded in the previous fiscal year, revenue was ¥1,549 million, down 8.3% year on year. In terms of earnings, in addition to lower revenue, higher amortization associated with capital investment to expand the service offering and increased personnel expenses resulting from an expanded workforce led to an operating loss of ¥36 million, compared with operating profit of ¥98 million in the previous corresponding period.」
The Group continues to strengthen sales capabilities and pursue new engagements in the BPO market, but lower revenue following a large spot project, higher amortization and increased personnel expenses from an expanded workforce have resulted in continued revenue declines and operating losses. - FY2019-Q1WorsenedAnnual report
「Amid growing corporate demand for outsourcing, we continued strengthening our sales capabilities in the business process outsourcing (BPO) market and pursuing new engagements. However, due in part to the impact of the decline following the large spot project recorded in the previous corresponding period, revenue was ¥675 million, down 11.5% year on year. In terms of earnings, in addition to lower revenue, higher amortization associated with capital investment to expand the service offering and increased personnel expenses resulting from an expanded workforce led to an operating loss of ¥37 million, compared with operating profit of ¥51 million in the previous fiscal year.」
The Group continues to strengthen sales capabilities and pursue new engagements in the BPO market, but revenue fell 11.5% year on year due in part to the decline following a large spot project, resulting in a shift to an operating loss. - FY2018AdvancedAnnual report
「Amid growing corporate demand for outsourcing, we continued strengthening our sales capabilities in the business process outsourcing (BPO) market. In addition, election-related services were recognized as revenue, resulting in revenue of ¥3,081 million, up 6.5% from the previous fiscal year.」
The Group strengthened its sales capabilities in the BPO market, resulting in revenue in the mailing services business increasing 6.5% from the previous fiscal year. Meanwhile, operating profit was ¥62 million, down 41.2%, due to higher amortization associated with capital investment and increased personnel expenses resulting from an expanded workforce. - FY2018-Q3AdvancedAnnual report
「Amid growing corporate demand for outsourcing, we strengthened our sales capabilities in the business process outsourcing (BPO) market. In addition, election-related services were recognized as revenue, resulting in revenue of ¥2,381 million, up 7.2% year on year, and operating profit of ¥103 million, broadly in line with the previous fiscal year and down 5.9% year on year.」
The Group strengthened its sales capabilities in the BPO market, and revenue from election-related services also contributed, resulting in a 7.2% year-on-year increase in revenue in the mailing services business. Operating profit was ¥103 million, down 5.9% year on year. - FY2018-Q2AdvancedAnnual report
「Amid growing corporate demand for outsourcing, we strengthened our sales capabilities, focusing on expanding sales in the business process outsourcing (BPO) market. As a result, revenue was ¥1,690 million, up 11.0% year on year, and operating profit was ¥98 million, up 0.7%.」
The Group strengthened its sales capabilities in the BPO market, focusing on expanding sales. Revenue in the mailing services business increased 11.0% year on year, and operating profit increased 0.7%. - FY2018-Q1AdvancedAnnual report
「Amid growing corporate demand for outsourcing, we strengthened our sales capabilities in the business process outsourcing (BPO) market and pursued proposals for solution services. As a result, revenue was ¥763 million, up 8.2% year on year, and operating profit was ¥51 million, up 44.3%.」
The Group continued proposing solution services to the BPO market, and revenue and operating profit in the mailing services business increased year on year. - FY2017RestatedAnnual report
「Amid growing corporate demand for outsourcing, we pursued proposals for solution services to the business process outsourcing (BPO) market, and as a result」
The Group continues, for the full fiscal year as well, to propose solution services to the BPO market. - FY2017-Q3RestatedAnnual report
「We pursued company-wide initiatives in the solution services field to provide customers with satisfactory solutions. We worked to strengthen initiatives in the solution services field in the business process outsourcing (BPO) market, and as a result」
The Group continues to pursue solution services initiatives company-wide and in the mailing services business in the BPO market. - FY2017-Q2RestatedAnnual report
「We pursued company-wide initiatives in the solution services field to provide customers with satisfactory solutions. We worked to strengthen initiatives in the solution services field in the business process outsourcing (BPO) market, although」
The Group continues to describe its company-wide initiatives in solution services and its strengthened initiatives in the BPO market. - FY2017-Q1First statedAnnual report
「We pursued company-wide initiatives in the solution services field to provide customers with satisfactory solutions. As a result of efforts to strengthen initiatives in the solution services field in the business process outsourcing (BPO) market, revenue was ¥705 million, down 0.3% year on year.」
The Group is strengthening solution services across the Company and in the mailing services business.