Driving Sales Through New Customer Acquisition and Direct Sales
First written in FY2016-Q3. 17 of 30 entries say "Advanced", first in FY2017-Q2. Latest entry: 2026-08-13.
Internetworking and Broadband Consulting moved to the "Worse" side of this theme in 2021.
1 other company's latest entry also says "Advanced".
- FY2025AdvancedAnnual report
「In addition to 96% of customers reaching their license renewal date renewing System Answer without switching, license sales grew through the acquisition of new projects via partners.」
Identifies the 96% renewal rate among existing customers and new projects acquired through partners as drivers of license sales growth. - FY2025-H1AdvancedAnnual report
「License sales increased substantially as many existing customers continued to renew their contracts, while new contracts secured through enterprise sales in our focus growth markets also contributed.」
Identifies existing-customer renewals and new contracts secured through enterprise sales in growth markets as specific drivers of higher sales. - FY2024ReframedAnnual report
「We have established the following sales channels to serve more customers.」
The sales structure was reorganized around three combined channels: indirect sales, direct sales and high-touch sales. - FY2024-Q2AdvancedAnnual report
「Many customers using System Answer renewed their contracts or switched to the latest System Answer, and we also received many integration and product-sales opportunities related to network reviews. As a result, license sales were ¥390.613 million, up 9.4% year on year.」
Existing-customer renewals and switches to the latest product, together with integration and product sales related to network reviews, supported a 9.4% increase in license revenue. - FY2024-Q1AdvancedAnnual report
「Many customers using System Answer renewed their contracts or switched to the latest System Answer, and we also received many product-sales opportunities related to network reviews. As a result, license sales were ¥161.951 million, up 2.7% from the previous fiscal year.」
Existing-customer renewals, switches to the latest product and additional sales related to network reviews supported a 2.7% increase in license revenue. - FY2023AdvancedAnnual report
「Delivery lead times for servers and network equipment, which had been affected by semiconductor shortages and the COVID-19 pandemic, began to recover, and new project acquisition increased substantially. In addition, 97% of customers reaching their license renewal date in the previous fiscal year renewed System Answer without switching, and we received many business opportunities, including network reviews and security measures, based on existing IT infrastructure issues identified through System Answer.」
New project acquisition increased substantially as equipment delivery issues recovered; 97% of existing customers renewed System Answer, and issue-driven additional opportunities also increased. - FY2023-Q3RestatedAnnual report
「As server supply conditions returned toward normal, license sales increased substantially year on year, helped by measures including stronger support for existing customers prompted by functionality enhancements to the System Answer series and the strengthening of our partner business, which we began implementing in the previous fiscal year.」
Continues to attribute higher sales to stronger support for existing customers and a stronger partner business, rather than primarily to new customers and direct sales. - FY2023-Q1ReframedAnnual report
「As server supply conditions returned toward normal, license sales increased substantially year on year, helped by stronger support for existing customers prompted by functionality enhancements to the System Answer series.」
Identifies stronger support for existing customers, prompted by System Answer series functionality enhancements, rather than new customer acquisition or direct sales, as the driver of higher license sales. - FY2022SoftenedAnnual report
「License sales declined more than expected from the previous fiscal year, affected by large companies’ tendency to restrain investment in system operations and delays in server supplies stemming from semiconductor shortages.」
Customer investment restraints and delayed server supplies caused license sales to decline more than expected. - FY2022-Q3SoftenedAnnual report
「License sales declined substantially from the previous fiscal year because the adoption of the Accounting Standard for Revenue Recognition and related standards delayed, particularly, the timing of revenue recognition for license renewals, while large companies continued to restrain investment in system operations and supplies of servers and network equipment remained constrained because of semiconductor shortages. New project acquisition fell below expectations.」
License sales declined substantially year on year as new project acquisition fell below expectations amid delayed revenue recognition, customer investment restraints and equipment supply delays. - FY2022-Q2SoftenedAnnual report
「License sales declined year on year because the adoption of the Accounting Standard for Revenue Recognition and related standards delayed, particularly, the timing of revenue recognition for license renewals, while large companies continued to restrain investment in system operations and server supply remained constrained because of semiconductor shortages. New project acquisition fell below expectations.」
Delayed revenue recognition, customer investment restraints and supply delays caused new project acquisition to fall below expectations, resulting in a 36.9% year-on-year decline in license sales. - FY2021SoftenedAnnual report
「License sales declined more than expected from the previous fiscal year, affected by large companies’ tendency to restrain investment in system operations and delays in server supplies stemming from semiconductor shortages. As a result, license sales were ¥941.885 million, down 7.6% from the previous fiscal year.」
Large companies’ investment restraints and delayed server supplies caused license sales to decline 7.6% year on year, weakening new and renewal sales. - FY2021-Q3SoftenedAnnual report
「License sales declined year on year as the impact of restrained spending on new and renewal investments was greater than expected.」
License sales declined year on year because spending restraints on new and renewal investments had a greater-than-expected impact. - FY2021-Q2SoftenedAnnual report
「License sales declined significantly year on year because sales to new customers stalled more than expected.」
Sales to new customers stalled more than expected, resulting in a 17.7% year-on-year decline in license sales. Progress in new customer acquisition weakened further. - FY2020SoftenedAnnual report
「We continued pursuing G2-to-G3 migrations and additional proposals for existing customers, as well as acquiring new projects, but license sales remained broadly flat because exhibitions were cancelled and visits to customer sites were restricted, making it more difficult to acquire new customers due to the impact of COVID-19.」
Continued G2-to-G3 migrations, additional proposals and new-project acquisition, while cancelled exhibitions and restrictions on customer visits kept license sales broadly flat. - FY2020-Q3AdvancedAnnual report
「During the COVID-19 pandemic, we launched a campaign to support stronger IT infrastructure management as remote work rapidly expanded among companies and schools, and began providing our solutions, which enable effective IT infrastructure management, to numerous new customers.」
Launched a campaign in response to the rapid expansion of remote work and began providing solutions to many new customers. License sales overall grew less than expected due to the impact of COVID-19. - FY2020-Q2AdvancedAnnual report
「New projects increased, particularly in the information and communications and manufacturing sectors, but total license sales declined slightly because some customers migrated to the next-generation MSP service SAMS when renewing their licenses.」
New projects increased mainly in information and communications and manufacturing, while migration to SAMS resulted in a slight overall decline in license sales. - FY2019AdvancedAnnual report
「License sales remained solid as we focused on migrating existing customers from System Answer G2 to G3 and making additional proposals, while also receiving orders for new large-scale projects.」
G2-to-G3 migrations, additional proposals and orders for new large-scale projects progressed, resulting in license sales of ¥1,029.755 million, up 13.7% year on year. - FY2019-Q3AdvancedAnnual report
「License sales remained solid, supported by projects switching from System Answer G2 to G3 and new large-scale projects.」
License sales remained solid due to G2-to-G3 migration projects and new large-scale projects. - FY2018AdvancedAnnual report
「Performance remained solid, supported by multiple new large-scale System Answer G3 projects, additional large-scale projects and the steady accumulation of renewal projects.」
Won multiple new large-scale System Answer G3 projects and accumulated additional large-scale and renewal projects. - FY2018-Q3AdvancedAnnual report
「New large-scale projects for the new System Answer G3 product received in December last year and projects switching from System Answer G2 to System Answer G3 increased, while we also won additional large-scale projects and steadily accumulated renewal projects, resulting in strong performance.」
G3 new large-scale projects and G2-to-G3 migration projects increased, while additional large-scale projects were won and renewal projects accumulated. - FY2018-Q2AdvancedAnnual report
「During the cumulative second quarter, we continued strengthening cooperation with partner companies in license sales. In addition to an increase in new large-scale System Answer G3 projects received in December last year and projects switching from System Answer G2 to System Answer G3, we won additional large-scale projects in the information and communications sector and steadily accumulated new and renewal projects in each field, resulting in strong performance.」
New large-scale G3 projects and G2-to-G3 migration projects increased, while additional large-scale projects in information and communications and new and renewal projects also accumulated. - FY2018-Q1AdvancedAnnual report
「During the cumulative first quarter, we continued strengthening cooperation with partner companies in license sales. In addition to successfully winning a new large-scale project for the new System Answer G3 product, which began sales in July 2017, we steadily accumulated new projects in the medical and public sectors, manufacturing, financial services and other fields, and sales remained strong.」
Won a new large-scale System Answer G3 project and steadily accumulated new projects in the medical, public, manufacturing and financial sectors. - FY2017-Q3RestatedAnnual report
「We continued activities aimed at winning large-scale projects, primarily through direct sales, while steadily building up renewal and additional projects.」
Activities to win large-scale projects through direct sales and the steady accumulation of renewal and additional projects continued. No specific new order wins were disclosed. - FY2017-Q2AdvancedAnnual report
「We also successfully secured multiple new large-scale projects, primarily through direct sales, while steadily building a base of small- and medium-sized projects and renewal projects.」
Multiple new large-scale projects were won, primarily through direct sales, while small and medium-sized projects and renewal projects were steadily accumulated. - FY2016RestatedAnnual report
「With respect to license sales, we actively pursued direct sales while strengthening cooperation with partner companies through joint seminars and other initiatives, focusing on acquiring new business opportunities.」
The company continued to pursue direct sales and acquire new business opportunities. - FY2016-Q3First statedAnnual report
「With respect to license sales, we continued to focus on acquiring new customers and pursued sales primarily through direct channels.」
New customer acquisition and direct sales were explicitly stated.