Delayed response to changes in the computer sales business environment and deterioration in performance
First written in FY2017-Q1. 16 of 32 entries say "Mitigated", first in FY2017-Q3. Latest entry: 2026-05-15.
No other company in this theme has enough history to compare yet.
- 2026-05-15MitigatedEarnings
「The sales structure at the sales office whose business was transferred in the second half of the previous fiscal year became firmly established during the current fiscal year, while capturing demand for PCs associated with Windows 11 support also contributed, resulting in substantial growth in both revenue and profit.」
The deterioration in the system sales business improved as the sales office transferred from the previous fiscal year became established and the company captured demand associated with Windows 11 support. - FY2026-H1MitigatedAnnual report
「In the Systems Sales Business centered on Rakuichi, a small-business operations and management support system manufactured by CASIO Human Systems Co., Ltd., revenue and profit increased substantially, supported by the contribution from the Hokuriku sales office whose business was taken over in the second half of the previous fiscal year and by the capture of PC demand related to Windows 11 compatibility. As a result, revenue in the Systems Sales Business was ¥514.563 million, up 27.3% year on year, and segment profit (operating profit) was ¥81.321 million, up 196.7% year on year.」
The effect of taking over the Hokuriku sales office business and the capture of PC demand related to Windows 11 compatibility resulted in revenue increasing 27.3% and segment profit increasing 196.7% in the Systems Sales Business. - FY2025-H1WorsenedAnnual report
「In the Systems Sales Business centered on Rakuichi, a small-business operations and management support system manufactured by CASIO COMPUTER CO.,LTD., the company sought to increase revenue in anticipation of a decline following the previous year's special demand related to the invoice system and the mandatory storage of electronic transaction data under the amended Electronic Books Preservation Act. These efforts included taking over the business from a Rakuichi sales agency based in the Hokuriku region. As a result, profit declined due to the amortization of goodwill, but revenue exceeded the previous fiscal year.」
The company took over the business of a sales agency in the Hokuriku region to address the decline following special demand related to legal compliance, but the amortization of goodwill resulted in a 35.4% year-on-year decline in first-half Systems Sales Business profit. - FY2024WorsenedAnnual report
「However, demand related to the legal amendments eased in the third quarter, and costs increased due to factors including the addition of sales personnel to develop new customers after the legal changes, resulting in lower profit.」
Demand related to the Electronic Books Preservation Act and invoice-system compliance eased, while higher costs from adding sales personnel and other factors contributed to a 31.2% decline in full-year Systems Sales Business profit. - FY2024-Q3WorsenedAnnual report
「For the sales business centered on Rakuichi, a small-business operations and management support system manufactured by CASIO COMPUTER CO.,LTD., the company strengthened sales activities for the mandatory storage of electronic transaction data under the amended Electronic Books Preservation Act from January 2024. Revenue increased substantially through the second quarter on demand ahead of the introduction of the invoice system, but demand for compliance with the legal amendments eased in the third quarter. Costs increased due in part to adding sales personnel to develop new customers after the legal changes, resulting in lower profit.」
Demand related to the legal amendments eased in the third quarter, while higher costs from adding sales personnel and other factors contributed to a 19.9% year-on-year decline in Systems Sales Business profit. - FY2024-Q1MitigatedAnnual report
「For the sales business centered on Rakuichi, a small-business operations and management support system manufactured by CASIO COMPUTER CO.,LTD., the company began sales activities for the mandatory storage of electronic transaction data under the amended Electronic Books Preservation Act from January 2024, while demand ahead of the introduction of the invoice system drove substantial increases in revenue and segment profit. As a result, revenue in the Systems Sales Business was ¥210.351 million, up 29.7% year on year, and segment profit (operating profit) was ¥30.611 million, up 30.3% year on year.」
The start of sales activities for the amended Electronic Books Preservation Act and demand ahead of the introduction of the invoice system resulted in revenue increasing 29.7% and segment profit increasing 30.3% in the Systems Sales Business. - FY2023AdvancedAnnual report
「Because Rakuichi, a small-business operations and management support system manufactured by CASIO COMPUTER CO.,LTD., is primarily sold face to face, it was affected by the COVID-19 pandemic through the previous year. As the impact of the pandemic eased and demand for invoice-system compliance increased, revenue and segment profit rose substantially from the previous year. As a result, revenue in the Systems Sales Business was ¥708.777 million, up 15.1% year on year, and segment profit was ¥84.947 million, up 67.8% year on year.」
Restrictions on face-to-face sales due to the COVID-19 pandemic eased, while demand for invoice-system compliance provided an additional boost, resulting in full-year revenue increasing 15.1% and segment profit increasing 67.8%. - FY2023-Q3AdvancedAnnual report
「Because Rakuichi, a small-business operations and management support system manufactured by CASIO COMPUTER CO.,LTD., is primarily sold face to face, it was affected by the COVID-19 pandemic through the previous year. As the impact of the pandemic eased and demand for invoice-system compliance increased, revenue and segment profit rose substantially from the previous year. As a result, revenue in the Systems Sales Business was ¥517.666 million, up 10.8% year on year, and segment profit (operating profit) was ¥69.289 million, up 32.3% year on year.」
In addition to the easing impact of the COVID-19 pandemic, increased demand for invoice-system compliance resulted in revenue rising 10.8% and segment profit rising 32.3% in the Systems Sales Business. - FY2023-Q2MitigatedAnnual report
「Because Rakuichi, a small-business operations and management support system manufactured by CASIO COMPUTER CO.,LTD., is primarily sold face to face, it was affected by the COVID-19 pandemic through the previous year. As the impact of the pandemic eased, revenue and segment profit increased substantially from the previous year.」
As the impact of the COVID-19 pandemic on face-to-face sales eased, revenue and segment profit in the Systems Sales Business increased substantially from the previous year. - FY2023-Q1MitigatedAnnual report
「Because Rakuichi, a small-business operations and management support system manufactured by CASIO COMPUTER CO.,LTD., is primarily sold face to face, it was affected by the COVID-19 pandemic through the previous year. As the impact of the pandemic eased, revenue and segment profit increased substantially from the previous year.」
As the impact of the COVID-19 pandemic on face-to-face sales eased, revenue and segment profit in the Systems Sales Business increased substantially from the previous year. - FY2022-Q3MitigatedAnnual report
「Because Rakuichi, a small-business operations and management support system manufactured by CASIO COMPUTER CO.,LTD., is primarily sold face to face, revenue declined year on year due to the COVID-19 pandemic, but segment profit was maintained at roughly the previous year's level through reductions in selling, general and administrative expenses. As a result, revenue in the Systems Sales Business was ¥467.048 million, down 5.0% year on year, and segment profit (operating profit) was ¥52.362 million, up 2.6% year on year.」
Although restrictions on face-to-face sales caused revenue to decline 5.0%, reductions in selling, general and administrative expenses increased segment profit 2.6%. - FY2022-Q2WorsenedAnnual report
「Because Rakuichi, a small-business operations and management support system manufactured by CASIO COMPUTER CO.,LTD., is primarily sold face to face, the COVID-19 pandemic caused both revenue and segment profit to decline year on year. As a result, revenue in the Systems Sales Business was ¥299.396 million, down 8.1% year on year, and segment profit (operating profit) was ¥27.372 million, down 15.5% year on year.」
Rakuichi, which is primarily sold face to face, was affected by the COVID-19 pandemic, resulting in an 8.1% decline in revenue and a 15.5% decline in segment profit. - FY2022-Q1Continued decline in face-to-face sales due to the COVID-19 pandemicAnnual report
「Because Rakuichi, a small-business operations and management support system manufactured by CASIO COMPUTER CO.,LTD., is primarily sold face to face, the COVID-19 pandemic caused both revenue and segment profit to decline year on year. As a result, revenue in the Systems Sales Business was ¥135.312 million, down 10.2% year on year, and segment profit (operating profit) was ¥7.299 million, down 2.8% year on year.」
In the Systems Sales Business, Rakuichi, which is primarily sold face to face, was affected by the COVID-19 pandemic, causing both revenue and segment profit to fall below the same quarter of the previous year. - FY2021Full-year revenue and profit declineAnnual report
「In the sales business centered on Rakuichi, a small-business operations and management support system manufactured by CASIO COMPUTER CO.,LTD., the company worked to promote sales using IT implementation subsidies. However, partly because the previous year benefited from special demand related to the reduced tax rate associated with the consumption tax increase, both revenue and segment profit declined substantially year on year. As a result, revenue in the Systems Sales Business was ¥635.932 million, down 15.9% year on year, and segment profit was ¥52.747 million, down 37.4% year on year.」
Although the company promoted sales using IT implementation subsidies, the loss of the previous year's special demand resulted in full-year revenue declining 15.9% and segment profit declining 37.4%. - FY2021-Q3WorsenedAnnual report
「In the sales business centered on Rakuichi, a small-business operations and management support system manufactured by CASIO COMPUTER CO.,LTD., the company worked to promote sales using IT implementation subsidies. However, partly because the previous year benefited from special demand related to the reduced tax rate associated with the consumption tax increase, both revenue and segment profit declined substantially year on year. As a result, revenue in the Systems Sales Business was ¥491.810 million, down 18.9% year on year, and segment profit (operating profit) was ¥51.037 million, down 50.6% year on year.」
Although the company promoted sales using IT implementation subsidies, the loss of the previous year's special demand resulted in an 18.9% decline in revenue and a 50.6% decline in segment profit. - FY2021-Q1WorsenedAnnual report
「In the sales business centered on Rakuichi, a small-business operations and management support system manufactured by CASIO COMPUTER CO.,LTD., the company worked to promote sales using IT implementation subsidies. However, partly because the previous year benefited from special demand related to the reduced tax rate associated with the consumption tax increase, both revenue and segment profit declined substantially year on year. As a result, revenue in the Systems Sales Business was ¥150.631 million, down 35.7% year on year, and segment profit (operating profit) was ¥7.506 million, down 85.0% year on year.」
Although the company promoted sales using IT implementation subsidies, the reversal of the previous year's special demand resulted in a 35.7% decline in revenue and an 85.0% decline in segment profit. - FY2020MitigatedAnnual report
「In the sales business centered on Rakuichi, a small-business operations and management support system manufactured by CASIO COMPUTER CO.,LTD., sales related to system replacements and upgrades grew substantially, driven by responses to the reduced tax rate associated with the consumption tax increase and the end of Windows 7 support. As a result, both revenue and segment profit increased. Revenue in the Systems Sales Business was ¥756.395 million, up 10.9% year on year, and segment profit was ¥84.230 million, up 58.2% year on year.」
Growth in sales of replacements and upgrades related to reduced-tax-rate measures and the end of Windows 7 support increased full-year revenue and profit. - FY2020-Q3MitigatedAnnual report
「In the sales business centered on Rakuichi, a small-business operations and management support system manufactured by CASIO COMPUTER CO.,LTD., sales related to system replacements and upgrades grew substantially, driven by responses to the reduced tax rate associated with the consumption tax increase and the end of Windows 7 support. As a result, both revenue and segment profit increased. As a result, revenue in the Systems Sales Business was ¥606.477 million, up 18.0% year on year, and segment profit (operating profit) was ¥103.237 million, up 62.4% year on year.」
Growth in sales of replacements and upgrades related to reduced-tax-rate measures and the end of Windows 7 support resulted in an 18.0% increase in revenue and a 62.4% increase in segment profit. - FY2020-Q2MitigatedAnnual report
「In the sales business centered on Rakuichi, a small-business operations and management support system manufactured by CASIO COMPUTER CO.,LTD., sales related to system replacements and upgrades grew substantially, driven by responses to the reduced tax rate associated with the consumption tax increase. As a result, both revenue and segment profit increased. As a result, revenue in the Systems Sales Business was ¥419.362 million, up 23.1% year on year, and segment profit (operating profit) was ¥73.948 million, up 74.2% year on year.」
Growth in sales of replacements and upgrades related to reduced-tax-rate measures lifted both revenue and segment profit in the Systems Sales Business above the same quarter of the previous year. - FY2020-Q1MitigatedAnnual report
「In the sales business centered on Rakuichi, a small-business operations and management support system manufactured by CASIO COMPUTER CO.,LTD., sales related to system replacements and upgrades grew substantially, driven by responses to the reduced tax rate associated with the consumption tax increase. As a result, both revenue and segment profit increased. As a result, revenue in the Systems Sales Business was ¥234.290 million, up 45.2% year on year, and segment profit (operating profit) was ¥49.906 million, up 221.9% year on year.」
Growth in sales of replacements and upgrades related to reduced-tax-rate measures led the Systems Sales Business to significantly outperform its operating profit in the same quarter of the previous year. - FY2019MitigatedAnnual report
「In the sales business centered on Rakuichi, a small-business operations and management support system manufactured by CASIO COMPUTER CO.,LTD., sales related to system replacements and upgrades grew, driven by responses to the change of Japanese era name and the reduced tax rate associated with the consumption tax increase. As a result, both revenue and segment profit increased. Revenue in the Systems Sales Business was ¥681.925 million, up 9.1% year on year, and segment profit was ¥53.255 million, compared with a segment loss of ¥10.650 million in the same period of the previous year.」
Revenue in the Systems Sales Business increased 9.1%, and the business swung from an operating loss in the previous year to segment profit of ¥53.255 million. - FY2019-Q3MitigatedAnnual report
「In the sales business centered on Rakuichi, a small-business operations and management support system manufactured by CASIO COMPUTER CO.,LTD., sales related to system replacements and upgrades grew, driven by responses to the change of Japanese era name and the reduced tax rate associated with the consumption tax increase. As a result, both revenue and segment profit increased. As a result, revenue in the Systems Sales Business was ¥513.897 million, up 7.0% year on year, and segment profit (operating profit) was ¥63.574 million, compared with an operating loss of ¥6.428 million in the same quarter of the previous year.」
Growth in sales of replacements and upgrades related to the change of era name and reduced-tax-rate measures increased revenue, and the business swung from an operating loss in the same quarter of the previous year to operating profit of ¥63.574 million. - FY2019-Q2MitigatedAnnual report
「In the sales business centered on Rakuichi, a small-business operations and management support system manufactured by CASIO COMPUTER CO.,LTD., sales related to system replacements and upgrades grew, driven by responses to the change of Japanese era name and the reduced tax rate associated with the consumption tax increase. As a result, both revenue and segment profit increased. As a result, revenue in the Systems Sales Business was ¥340.705 million, up 3.0% year on year, and segment profit (operating profit) was ¥42.456 million, compared with an operating loss of ¥5.668 million in the same quarter of the previous year.」
Growth in sales of replacements and upgrades related to the change of era name and reduced-tax-rate measures increased revenue, and the business swung from an operating loss in the same quarter of the previous year to operating profit of ¥42.456 million. - FY2019-Q1MitigatedAnnual report
「In the sales business centered on Rakuichi, a small-business management support system manufactured by CASIO COMPUTER CO.,LTD., sales of the server version, which has a higher profit margin than existing products, grew. As a result, although revenue declined, the Systems Sales Business got off to a strong start in terms of segment profit. As a result, revenue in the Systems Sales Business was ¥161.355 million, down 4.2% year on year, and segment profit (operating profit) was ¥15.505 million, compared with an operating loss of ¥2.517 million in the same quarter of the previous year.」
Although revenue declined, growth in sales of the higher-margin server version led the Systems Sales Business to swing from an operating loss in the same quarter of the previous year to operating profit of ¥15.505 million. - FY2018WorsenedAnnual report
「In the sales business centered on Rakuichi, a small-business management support system manufactured by CASIO COMPUTER CO.,LTD., replacement sales remained solid during the fiscal year under review, supported by efforts including proposals to upgrade customers from the standalone version to the server version, while new sales fell short of target. As a result, revenue in the Systems Sales Business was ¥624.818 million, down 2.2% year on year, and the segment loss was ¥10.650 million, compared with a segment loss of ¥7.881 million in the previous fiscal year.」
While replacement sales remained solid, new sales fell short of target, revenue declined 2.2% and the segment loss widened to ¥10.650 million. - FY2018-Q3WorsenedAnnual report
「In the sales business centered on Rakuichi, a small-business management support system manufactured by CASIO COMPUTER CO.,LTD., the company had pursued new sales initiatives since the beginning of the fiscal year aimed at expanding the target market, but struggled during the first nine months of the fiscal year under review. As a result, revenue in the Systems Sales Business was ¥480.167 million, down 0.6% year on year, and the segment loss (operating loss) was ¥6.428 million, compared with an operating loss of ¥4.525 million in the same quarter of the previous year.」
Although sales initiatives aimed at expanding the target market were pursued, revenue declined 0.6% year on year to ¥480.167 million, and the operating loss widened to ¥6.428 million. - FY2018-Q2MitigatedAnnual report
「In the sales business centered on Rakuichi, a small-business management support system manufactured by CASIO COMPUTER CO.,LTD., the company had pursued new sales initiatives since the beginning of the fiscal year aimed at expanding the target market, but struggled during the first six months of the fiscal year under review. As a result, revenue in the Systems Sales Business was ¥330.631 million, up 1.9% year on year, and the segment loss (operating loss) was ¥5.668 million, compared with an operating loss of ¥5.727 million in the same quarter of the previous year.」
Although the business continued to struggle, revenue increased 1.9% year on year and the operating loss narrowed slightly from ¥5.727 million in the same quarter of the previous year to ¥5.668 million. - FY2018-Q1Launch of structural reform in the Systems Sales BusinessAnnual report
「This business, which struggled with changing conditions in the previous fiscal year, is undergoing major structural reform from the current fiscal year into a Systems Sales Business that, building on the sales expertise developed over many years through the Rakuichi business for small businesses manufactured by CASIO COMPUTER CO.,LTD., will offer not only Rakuichi but also the Group's proprietary products and leading third-party system products. As a result, revenue in the Systems Sales Business was ¥168.374 million, down 2.1% year on year, and the segment loss (operating loss) was ¥2.517 million, compared with an operating loss of ¥1.877 million in the same quarter of the previous year. Although the results fell slightly short of those in the previous fiscal year, they were broadly in line with expectations.」
The company is undertaking major structural reform, moving from sales centered on Rakuichi to a business that also includes proprietary products and third-party system products. Revenue declined 2.1% year on year to ¥168.374 million, and the operating loss continued at ¥2.517 million. - FY2017WorsenedAnnual report
「In the sales business centered on Rakuichi, a small-business management support system manufactured by CASIO COMPUTER CO.,LTD., the company struggled through the second quarter because of its delayed response to changing conditions, but improvement was seen through various initiatives from the third quarter onward. As a result, revenue in the Systems Sales Business was ¥638.881 million, down 15.7% year on year, and the segment loss was ¥7.881 million, compared with segment profit of ¥52.544 million in the previous fiscal year.」
Although improvement was seen from the third quarter onward, full-year revenue declined 15.7% and the segment loss was ¥7.881 million. - FY2017-Q3MitigatedAnnual report
「In the sales business centered on Rakuichi, a small-business management support system manufactured by CASIO COMPUTER CO.,LTD., the company struggled through the second quarter because of its delayed response to changing conditions, but improvement was seen in the third quarter through various initiatives. As a result, revenue in the Computer Sales Business was ¥482.894 million, down 16.9% year on year, and the segment loss (operating loss) was ¥4.525 million, compared with operating profit of ¥65.644 million in the same quarter of the previous year.」
Improvement was seen through various initiatives in the third quarter, and the cumulative operating loss narrowed from ¥5.727 million in the second quarter to ¥4.525 million. However, cumulative revenue was down 16.9% year on year, and the operating loss continued. - FY2017-Q2WorsenedAnnual report
「In the sales business centered on Rakuichi, a small-business management support system manufactured by CASIO COMPUTER CO.,LTD., the company had pursued new sales initiatives since the beginning of the fiscal year aimed at expanding the target market, but struggled during the first six months of the fiscal year under review. As a result, revenue in the Computer Sales Business was ¥324.623 million, down 18.4% year on year, and the segment loss (operating loss) was ¥5.727 million, compared with operating profit of ¥49.401 million in the same quarter of the previous year.」
Although sales initiatives aimed at expanding the target market were pursued, revenue declined 18.4% and the operating loss widened to ¥5.727 million. - FY2017-Q1First statedAnnual report
「The computer systems sales business was slow to respond to changing conditions, and both revenue and operating profit fell short of the results for the same quarter of the previous year. In the sales business centered on Rakuichi, a small-business management support system manufactured by CASIO COMPUTER CO.,LTD., the company had pursued new sales initiatives since the beginning of the fiscal year aimed at expanding the target market, but struggled during the first quarter of the fiscal year under review. As a result, revenue in the Computer Sales Business was ¥171.920 million, down 16.9% year on year, and the segment loss (operating loss) was ¥1.877 million, compared with operating profit of ¥25.211 million in the same quarter of the previous year.」
Although the company pursued sales initiatives aimed at expanding the market, the delayed response to changing conditions and the resulting decline in revenue and operating loss became evident in the results.