Developing and deepening relationships with large-enterprise clients

「企業におけるAI活用の進展に伴い変化する人材ニーズを捉え、コンサルティングを通じた付加価値の高いサービス提供により、1社あたりの契約単価向上に向けた取り組みを進めております。」

「We are also working to raise average spending per customer through cross-selling by strengthening the database linking sales customers across our businesses.」

「In the existing businesses, expanding revenue and profit per client through the account-sales structure of the core matching business」

「We also launched a consulting business and are building a structure that provides end-to-end support, from proposing solutions to companies' management issues through to providing the personnel who implement those measures. We are marketing externally the productivity-enhancement culture we have developed over many years as a management model and promoting management improvement and digital transformation.」

「Specifically, we made a broad range of proposals, from highly skilled personnel such as project managers to operational staff, tailored to companies' productivity concerns. We also supported efforts to improve management and promote digital transformation, drawing on examples of productivity improvements that our company itself has pursued over many years.」

「In the existing businesses, increasing the contract value per client and expanding revenue and profit through the account-sales structure of the core matching business」

「Measures to acquire customers by strengthening the sales structure and raise rates for existing customers」

「To expand the number of companies placing orders, we will maximize customer touchpoints by making effective use within the Group of registered client and worker assets on the platform, while strengthening the sales structure to increase the number of new ordering companies.」

「CloudLog, provided as a SaaS service for efficiently managing the work of freelancers and in-house personnel in the business-oriented SaaS business, has been growing steadily, including by acquiring major customers, and the company plans to continue making upfront investments.」

「In the business-oriented SaaS business during the first quarter of the current consolidated fiscal year, the number of customers adopting business management tools increased steadily as a result of developing large-enterprise clients and strengthening marketing, and the company implemented measures to increase rates.」

「In the core matching business, the number of client companies placing orders, a business KPI, increased by approximately 3,200. By actively investing in advertising while maintaining productivity and focusing on matching specialized personnel, including engineers, designers and administrative assistants, the company succeeded in increasing the number of contracted companies while maintaining the order value per client company.」

「In the core matching business, the number of contracted client companies, a business KPI, increased by approximately 6,000 companies.」

「In the second quarter, we began test marketing of the television commercials set out in this fiscal year's investment policy in January and proceeded to verify their effectiveness. We also completed the expansion of the online sales team serving companies and the establishment of a dedicated team for developing large enterprise clients, and are focusing on making these teams operational for the second half of the fiscal year.」

「We are steadily preparing to expand the sales team serving companies, establish a dedicated team for developing large enterprise clients, and conduct test marketing of television commercials aimed at increasing the number of client companies placing orders, all of which are included in this fiscal year's investment policy. We plan to expand investment in the first half of the fiscal year.」

「To promote the expansion of the matching business described above, we will expand our sales organization for large enterprises and support for client ordering. For services provided to large enterprises, we will hire highly capable sales personnel and form a dedicated team, while working to increase the contract value per client and the number of contracted companies, improve operational efficiency through online business meetings, and build a highly productive business structure.」

「While the number of registered workers has increased, there remains room to expand the total value of work orders from client companies, and we are working to strengthen measures for client companies.」

「During the fiscal year, we will continue strengthening the sales structure at our locations in western Japan in order to develop new user companies.」

「As the number of users increased, the number of clients also grew broadly across all sizes, reaching 206,000 companies as of September 2017. In the platform service, each metric grew steadily as the number of users increased, while clients in the enterprise service also increasingly used the platform.」

「As the number of users increased, the number of clients also grew broadly across all sizes, reaching 206,000 companies as of September 2017. In the platform service, each metric grew steadily as the number of users increased, while clients in the enterprise service also increasingly used the platform.」

「Going forward, alongside developing personnel capable of serving large-enterprise clients, the company plans to package general-purpose crowdsourcing services that are easy for large enterprises to adopt and strengthen its follow-up structure for key clients. It will work to improve the efficiency of sales and direction activities and accelerate business growth.」