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CrowdWorks (3900) · FactAdvancedLatest Financial results presentation (2026-08-14): "Worsened"

The Agent and Business Solutions Businesses turn profitable while the Direct Matching Business reports a loss

First written in FY2018-Q1. 18 of 28 entries say "Advanced", first in FY2018-Q2. Latest entry: 2026-08-14.

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9years
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ProgressHeldSoftenedWorseAdvancedFY2018-Q2 – FY2019AdvancedFY2021-Q2 – FY2022OtherFY2023-Q1 – FY2024-Q1AdvancedFY2024-Q2 – FY2025-H12018: 420182019: 420192020: 420202021: 320212022: 420222023: 320232024: 320242025: 120252026: 22026
Same theme, other companies
Improvement in segment profitability in the agent and business solutions businessesA theme 1 companies write about · 0 as a headwind · 0 as a tailwind

No other company in this theme has enough history to compare yet.

Full recordFilings, disclosures and news, newest first
  1. FY2025-H1AdvancedAnnual report

    「① Matching business: Revenue was ¥10,598 million, up 36.2% year on year, gross profit was ¥4,180 million, up 24.7%, and segment profit was ¥821 million, up 14.9%. ② Business-oriented SaaS business: Revenue was ¥538 million, up 83.8% year on year, and segment profit was ¥7 million, compared with a segment loss of ¥59 million in the same period of the previous year.」

    Across the 2 segments following the change in business categories, the Matching business continued to deliver higher revenue and higher profit, while the business-oriented SaaS business moved into segment profitability.
  2. FY2024AdvancedAnnual report

    「① Matching business: Revenue was ¥16,235 million, up 27.3% year on year, gross profit was ¥6,993 million, up 22.9%, and segment profit was ¥1,352 million, up 2.2%. ② Business-oriented SaaS business: Revenue was ¥769 million, up 82.3% year on year, and the segment loss was ¥71 million, compared with a segment loss of ¥198 million in the same period of the previous year.」

    The Matching business continued to deliver higher revenue and higher profit, while revenue in the SaaS business increased 82.3% and its segment loss narrowed from ¥198 million to ¥71 million.
  3. FY2024-Q2AdvancedAnnual report

    「① Matching business GMV, or total merchandise transaction value, was ¥13,563 million, up 23.4% year on year; revenue was ¥7,784 million, up 31.1%; gross profit was ¥3,352 million, up 24.2%; and segment profit was ¥714 million, up 9.8%.」

    The Matching business reported higher revenue and higher profit, with GMV, revenue, gross profit, and segment profit all exceeding the same period of the previous year.
  4. FY2024-Q1The Matching business delivered higher revenue and higher profit.Annual report

    「GMV, or total merchandise transaction value, was ¥6,775 million, up 26.1% year on year; revenue was ¥3,912 million, up 35.4%; gross profit was ¥1,677 million, up 28.1%; and segment profit was ¥351 million, up 17.2%.」

    The Matching business shifted from its previous trend of higher revenue but lower profit, with GMV, revenue, gross profit, and segment profit all exceeding the same period of the previous year in the first quarter, resulting in higher revenue and higher profit.
  5. FY2023-Q3The Matching business continued to report higher revenue but lower profit.Annual report

    「Total merchandise transaction value was ¥16,933 million, up 19.8% year on year; revenue was ¥9,362 million, up 22.9%; gross profit was ¥4,206 million, up 25.3%; and segment profit was ¥978 million, down 5.2%.」

    In the Matching business, total merchandise transaction value, revenue, and gross profit increased, while segment profit declined 5.2% year on year.
  6. FY2023-Q2The Matching business continued to report higher revenue but lower profit.Annual report

    「GMV, or total merchandise transaction value, was ¥10,990 million, up 17.9% year on year; revenue was ¥5,937 million, up 18.7%; gross profit was ¥2,698 million, up 23.2%; and segment profit was ¥650 million, down 8.2%.」

    In the Matching business, GMV, revenue, and gross profit increased, while segment profit declined 8.2% year on year.
  7. FY2023-Q1Higher revenue, lower segment profitAnnual report

    「GMV, or total merchandise transaction value, was ¥5,374 million, up 18.0% year on year; revenue was ¥2,890 million, up 19.3%; gross profit was ¥1,309 million, up 24.6%; and segment profit was ¥300 million, down 11.2%.」

    In the Matching business, GMV, revenue, and gross profit increased, while segment profit was ¥300 million, down 11.2% year on year.
  8. FY2022AdvancedAnnual report

    「As a result, gross merchandise value (GMV), representing the total transaction value, was ¥19,213.227 million, revenue was ¥10,340.130 million, gross profit was ¥4,578.414 million, and segment profit was ¥1,182.288 million.」

    Following the segment reorganization, total merchandise transaction value, revenue, and gross profit increased in the Matching business, which recorded segment profit of ¥1,182 million.
  9. FY2022-Q3AdvancedAnnual report

    「As a result, gross merchandise value, which represents the aggregate transaction value, was ¥14,138.453 million, revenue was ¥7,619.492 million, gross profit was ¥3,354.677 million and segment profit was ¥1,031.983 million.」

    The Matching business reported total merchandise transaction value of ¥14,138 million, revenue of ¥7,619 million, and segment profit of ¥1,032 million, indicating continued progress toward profitability.
  10. FY2022-Q2AdvancedAnnual report

    「As a result, gross merchandise value, which represents the aggregate transaction value, was ¥9,322.677 million, revenue was ¥5,000.405 million, gross profit was ¥2,188.928 million and segment profit was ¥708.682 million.」

    The Matching business recorded total merchandise transaction value of ¥9,323 million, revenue of ¥5,000 million, gross profit of ¥2,189 million, and segment profit of ¥709 million.
  11. FY2022-Q1AdvancedAnnual report

    「As a result, total merchandise transaction value, representing the total transaction amount, was ¥4,553 million, up 24.5% year on year; revenue was ¥2,422 million, up 34.9%; gross profit was ¥1,051 million, up 31.6%; and segment profit was ¥337 million, up 116.4%.」

    In the Matching business, total merchandise transaction value, revenue, and gross profit increased. Segment profit was ¥337 million, up 116.4% year on year.
  12. FY2021-Q3AdvancedAnnual report

    「As a result, total contract value, which represents the aggregate transaction value, was ¥11,097.879 million, revenue was ¥5,495.124 million, gross profit was ¥2,450.707 million and segment profit was ¥580.723 million.」

    Following the change in business categories, the Matching business recorded revenue of ¥5,495 million, gross profit of ¥2,451 million, and segment profit of ¥581 million.
  13. FY2021-Q2AdvancedAnnual report

    「As a result, total contract value, representing the total transaction amount, was ¥7,163 million, revenue was ¥3,449 million, gross profit was ¥1,555 million, and segment profit was ¥358 million.」

    The Matching business recorded total contract value of ¥7,163 million, revenue of ¥3,449 million, gross profit of ¥1,555 million, and segment profit of ¥358 million.
  14. FY2021-Q1ReframedAnnual report

    「① Matching business: Revenue was ¥1,795 million, up 16.9% year on year, gross profit was ¥798 million, up 22.2%, and segment profit was ¥156 million, compared with a segment loss of ¥27 million in the same period of the previous year. ② Business-oriented SaaS business: Revenue was ¥23 million, up 38.9% year on year, and the segment loss was ¥48 million, compared with a segment loss of ¥7 million in the same period of the previous year.」

    Following the segment reorganization, the Matching business delivered higher revenue and returned to profitability, while the business-oriented SaaS business reported higher revenue but a larger loss due to upfront investment.
  15. FY2020ReframedAnnual report

    「① Matching business: Revenue was ¥6,303 million, up 23.3% year on year, but the segment loss was ¥250 million following aggressive investment in TV commercials and web advertising. ③ Business-oriented SaaS business: Revenue was ¥72 million, up 29.5% year on year, and the segment loss was ¥89 million.」

    Following the change in business categories, the Matching business reported higher revenue and an investment-related loss, while the business-oriented SaaS business reported higher revenue and a loss from upfront investment.
  16. FY2020-Q3AdvancedAnnual report

    「In the Contracted services business during the nine months ended the third quarter, the business was scaled back during the third quarter as initially expected. However, deliveries and acceptance inspections for contracted system development projects had progressed more than expected through the first half, resulting in revenue for the nine-month period exceeding the initial forecast and allowing the business to remain profitable. Revenue was ¥2,277 million, down 9.7% year on year, and segment profit was ¥86 million, up 63.9%.」

    Although the Contracted services business entered a downsizing phase, revenue was ¥2,277 million and segment profit was ¥86 million due to progress in deliveries and acceptance inspections, allowing the business to remain profitable.
  17. FY2020-Q2AdvancedAnnual report

    「As a result, revenue was ¥3,123.594 million, up 31.0% year on year, but the segment recorded a loss of ¥72.142 million (segment loss of ¥3.693 million in the same period of the previous year) due to higher personnel and outsourcing costs associated with expanding the sales team as part of this fiscal year's investment policy.」

    Revenue in the Matching business increased, but the segment loss widened from the same period of the previous year due to higher expenses associated with the expansion of the sales team. The Contracted services business recorded segment profit of ¥78 million.
  18. FY2020-Q1ReframedAnnual report

    「① Matching business: Revenue was ¥1,536 million, up 33.7% year on year, but the segment loss was ¥27 million, compared with a segment loss of ¥39 million in the same period of the previous year, due to higher personnel and outsourcing expenses associated with the expansion of the sales team under the investment policy for the current fiscal year. ② Contracted services business: The policy for the current fiscal year is to scale back the contracted services business and make it profitable. However, revenue was flat year on year in the first quarter because deliveries of contracted development projects for 株式会社電縁 and アイ・オーシステムインテグレーション株式会社 took place during the quarter. Revenue was ¥767 million, up 3.0% year on year, while segment profit was ¥11 million, up 36.4%, due to lower cost of sales.」

    The presentation of results was reorganized from the previous categories, including Direct Matching and Agent Matching, into two categories, the Matching business and the Contracted services business. The Matching business reported a loss, while the Contracted services business reported a profit.
  19. FY2019AdvancedAnnual report

    「② In the Agent Matching business, growth was driven by the steady expansion of “Crowdtech” and “Biz Assistant Online.” As a result, revenue was ¥4,853 million, up 32.1% from the previous fiscal year, and segment profit was ¥118 million, up 391.5%.」

    The Agent Matching business reported revenue of ¥4,853 million and segment profit of ¥118 million, with profit growth progressing. Meanwhile, Direct Matching reported a loss due to advertising investment, and profit in the Business Solutions business declined due to a higher cost ratio.
  20. FY2019-Q3AdvancedAnnual report

    「As a result, revenue was ¥3,484 million, up 32.5% year on year, and segment profit was ¥74 million, compared with a segment loss of ¥68 million in the same period of the previous year.」

    Revenue in the Agent Matching business increased, and it turned from a segment loss in the same period of the previous year to a profit of ¥74 million. Profit in the Business Solutions business declined due to the impact of long-term development projects, while the Fintech business reported a larger loss and the Investment Development business recorded a profit.
  21. FY2019-Q2AdvancedAnnual report

    「As a result, revenue was ¥2,281 million, up 34.3% year on year, and segment profit was ¥56 million, compared with a segment loss of ¥43 million in the same period of the previous year.」

    The Agent Matching business turned from a segment loss in the same period of the previous year to a profit of ¥56 million.
  22. FY2019-Q1AdvancedAnnual report

    「① In the Direct Matching Business, we increased advertising investment to accelerate user growth for CrowdWorks. As a result, revenue was ¥269.174 million, up 20.9% year on year, and segment loss was ¥27.954 million, compared with a segment loss of ¥15.527 million in the same period of the previous year. ② In the Agent Matching Business, in addition to the steady expansion of CrowdTech, we acquired the Saita business in the second quarter of the previous fiscal year and made 株式会社電縁 a subsidiary, resulting in growth from the same period of the previous year. As a result, revenue was ¥1,085.032 million, up 36.7% year on year, and segment profit was ¥12.483 million, up 246.9% year on year. ③ In the Business Solutions Business, 株式会社電縁 became a subsidiary in the first quarter of the previous fiscal year, and 株式会社電縁 and アイ・オーシステムインテグレーション株式会社 were added to the scope of consolidation. As a result, revenue was ¥573.169 million, up 70.4% year on year, and segment loss was ¥5.774 million, compared with segment profit of ¥22.011 million in the same period of the previous year.」

    Segment results were updated. While the Agent Matching business delivered higher profit, the Direct Matching business reported a larger loss due to increased advertising investment, and the Business Solutions business turned from profit to loss.
  23. FY2018AdvancedAnnual report

    「As a result, revenue was ¥976.623 million, up 43.8% year on year, and segment profit was ¥53.489 million, compared with a segment loss of ¥112.711 million in the previous consolidated fiscal year.」

    The Direct Matching Business turned from a segment loss in the previous fiscal year to segment profit of ¥53.489 million. The Agent Matching and Business Solutions Businesses also recorded segment profit of ¥23.942 million and ¥79.605 million, respectively.
  24. FY2018-Q3AdvancedAnnual report

    「④ Fintech Business: Revenue was ¥27 thousand and operating loss was ¥34.197 million. ⑤ Investment Development Business: Operating loss was ¥25.249 million, compared with an operating loss of ¥1.642 million in the cumulative third quarter of the previous fiscal year.」

    Results for the 5 segments were presented. The Fintech Business had revenue of ¥27 thousand and an operating loss of ¥34.197 million, while the Investment Development Business had an operating loss of ¥25.249 million. Losses in the existing Direct Matching and Agent Matching Businesses narrowed from the same period of the previous year, while the Business Solutions Business recorded operating profit of ¥97.555 million.
  25. FY2018-Q2AdvancedAnnual report

    「① Direct Matching Business: Revenue was ¥471.252 million, up 53.4% year on year, and operating loss was ¥19.169 million, compared with an operating loss of ¥82.474 million in the cumulative second quarter of the previous fiscal year. ② Agent Matching Business: Revenue was ¥1,699.093 million, up 79.5% year on year, and operating loss was ¥43.127 million, compared with an operating loss of ¥157.972 million in the cumulative second quarter of the previous fiscal year. ③ Business Solutions Business: Revenue was ¥1,049.433 million and operating profit was ¥145.449 million. ④ Investment Development Business: Operating loss was ¥23.800 million.」

    Results for the 4 segments became clear. Losses narrowed in Direct Matching and Agent Matching, Business Solutions recorded an operating profit, and Investment Development reported an operating loss.
  26. FY2018-Q1First statedAnnual report

    「① Direct Matching Business: Revenue was ¥222.733 million and operating loss was ¥15.527 million. ② Agent Matching Business: Revenue was ¥793.728 million and operating profit was ¥7.916 million. ③ Business Solutions Business: Revenue was ¥336.289 million and operating profit was ¥28.364 million.」

    Among the 3 newly established segments, the Direct Matching Business reported an operating loss, while the Agent Matching Business and Business Solutions Business recorded operating profits.
Moved together

"Expanding operating revenue" moved the same way as this thread, in the same document, in 18 of its 28 moves.

181613111110★123456
  1. ★This thread
  2. 1Expanding operating revenue18×
  3. 2Operating and net losses amid growth investment16×
  4. 3Strengthening the earnings structure of existing businesses and reinvesting profits13×
  5. 4Sustained growth in total contract value11×
  6. 5Expanding cloud-sourcing market share and capturing growth11×
  7. 6Operating cash outflow amid growth investment10×

★ is this thread; numbers match the list above. The number on a line is how many documents both moved the same way in; lines between the other threads count the documents they moved together in too. Threads that move together often sit closer.

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CrowdWorks's next results are scheduled for 2026-11-16. Read the earnings preview It last moved in the Financial results presentation of 2026-08-14: "Worsened".
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